Atrium Health University City

Atrium Health University City, located at 8800 North Tryon Street in Charlotte, NC, is a 130-bed acute care facility dedicated to providing comprehensive and advanced medical services. Our hospital features a state-of-the-art emergency department that is open 24/7 and staffed by board-certified emergency medicine providers, ready to handle both life-threatening and minor emergencies. We offer a wide range of specialty care services, including cancer care, heart care, maternity services, orthopedics, and more, all aimed at delivering personalized and expert care to our patients. Committed to exceptional healthcare, Atrium Health University City is here for you and your family, from routine checkups to urgent medical needs.

Identifiers

Hospital Name Atrium Health University City
Facility ID 340166

Location

Address 8800 NORTH TYRON STREET
City/Town Charlotte
State NC
ZIP Code 28262
County/Parish MECKLENBURG

Health System

Health System Atrium Health
Health System Website Domain atriumhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 21
Health System Total Beds 5081
Health System Hospital Locations Alabama, Georgia and North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Atrium Health
Emergency Services Yes

No leaders were identified on Atrium Health University City's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 130

Staffing & Personnel

FTE Employees on Payroll 975.29
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7031
Inpatient Days (Title XIX) 2967
Total Inpatient Days 41152
Bed Count 104
Available Bed Days 37960
Discharges (Title V) NA
Discharges (Title XVIII) 1148
Discharges (Title XIX) 514
Total Discharges 7917

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 6524
Inpatient Days (Title XIX; Adults & Peds) 2427
Total Inpatient Days (Adults & Peds) 33314
Bed Count (Adults & Peds) 87
Available Bed Days (Adults & Peds) 31755
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1148
Discharges (Title XIX; Adults & Peds) 514
Total Discharges (Adults & Peds) 7917

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 58%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 169

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 2
Readmission Score Hospital Return Days for Pneumonia Patients -9.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.3
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.7
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.095
CAUTI SIR (Standardized Infection Ratio) 1.079
SSI SIR (Standardized Infection Ratio) 0.600
CDI SIR (Standardized Infection Ratio) 0.379
MRSA SIR (Standardized Infection Ratio) 1.172

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $16,410
Bad Debt Expense $49,544
Uncompensated Care Cost $24,160
Total Uncompensated Care $24,160

Operating Expenses ($ thousands)

Total Salaries $82,292
Overhead Expenses (Non-Salary) $122,679
Depreciation Expense $11,962
Total Operating Costs $191,446

Charges ($ thousands)

Inpatient Charges $374,217
Outpatient Charges $852,795
Total Patient Charges $1,227,012

Wage-Related Details ($ thousands)

Core Wage Costs $17,465
Wage Costs (RHC/FQHC)
Adjusted Salaries $82,424
Contract Labor (Patient Care) $17,631
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-11
Short-Term Investments
Notes Receivable
Accounts Receivable $192,586
Allowance for Doubtful Accounts $-147,668
Inventory $2,164
Prepaid Expenses $512
Other Current Assets
Total Current Assets $1,020,812

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,752
Land Improvements Value $3,289
Building Value $131,968
Leasehold Improvements $-11,412
Fixed Equipment Value $58,050
Major Movable Equipment $248
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $55,701

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,761
Total Other Assets $3,761
Total Assets $1,080,274

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,079
Salaries & Wages Payable $1,400
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $4,525
Total Current Liabilities $7,004

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $7,004

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,073,271
Total Fund Balances $1,073,271
Total Liabilities & Equity $1,080,274

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $7,875
DRG (Post-Oct 1) $2,563
Outlier Payments
DSH Adjustment $313
Eligible DSH % $0
Simulated MC Payments $13,546
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $384,793
Outpatient Revenue $845,767
Total Patient Revenue $1,230,560
Contractual Allowances & Discounts $943,636
Net Patient Revenue $286,924
Total Operating Expenses $204,971
Net Service Income $81,953
Other Income $8,944
Total Income $90,897
Other Expenses
Net Income $90,897

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $37,770
Medicaid Charges $216,739
Net CHIP Revenue $46
CHIP Charges $283

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No