Plains Regional Medical Center

Plains Regional Medical Center, located at 2100 N Martin Luther King Jr. Blvd in Clovis, NM, is a not-for-profit acute care hospital dedicated to improving the health of Eastern New Mexico and West Texas. As a community-focused facility with 106 licensed beds, it offers a comprehensive range of medical services, including emergency care, surgery, and rehabilitation. With a patient-centered approach and recent renovations, Plains Regional Medical Center strives to provide a supportive and comfortable environment. Managed by Presbyterian Healthcare Services, it is committed to delivering high-quality healthcare.

Identifiers

Hospital Name Plains Regional Medical Center
Facility ID 320022

Location

Address 2100 N MARTIN LUTHER KING, JR, BLVD
City/Town Clovis
State NM
ZIP Code 88101
County/Parish CURRY

Health System

Health System Presbyterian Healthcare Services
Health System Website Domain phs.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 935
Health System Hospital Locations Minnesota and New Mexico

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Presbyterian Healthcare Services
Emergency Services Yes

No leaders were identified on Plains Regional Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 106

Staffing & Personnel

FTE Employees on Payroll 450.05
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2820
Inpatient Days (Title XIX) 27
Total Inpatient Days 8954
Bed Count 100
Available Bed Days 36500
Discharges (Title V) NA
Discharges (Title XVIII) 644
Discharges (Title XIX) 9
Total Discharges 2592

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2381
Inpatient Days (Title XIX; Adults & Peds) 21
Total Inpatient Days (Adults & Peds) 6618
Bed Count (Adults & Peds) 93
Available Bed Days (Adults & Peds) 33945
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 644
Discharges (Title XIX; Adults & Peds) 9
Total Discharges (Adults & Peds) 2592

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 53%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 217

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 8.3
Readmission Score Hospital Return Days for Pneumonia Patients 51.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.8
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) 1.724
SSI SIR (Standardized Infection Ratio) 0.534
CDI SIR (Standardized Infection Ratio) 0.205
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,466
Bad Debt Expense $3,567
Uncompensated Care Cost $4,698
Total Uncompensated Care $6,254

Operating Expenses ($ thousands)

Total Salaries $38,541
Overhead Expenses (Non-Salary) $76,388
Depreciation Expense $4,193
Total Operating Costs $101,351

Charges ($ thousands)

Inpatient Charges $74,638
Outpatient Charges $218,958
Total Patient Charges $293,596

Wage-Related Details ($ thousands)

Core Wage Costs $7,649
Wage Costs (RHC/FQHC)
Adjusted Salaries $38,541
Contract Labor (Patient Care) $5,747
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $5
Short-Term Investments
Notes Receivable
Accounts Receivable $40,933
Allowance for Doubtful Accounts $-27,252
Inventory $3,047
Prepaid Expenses $195
Other Current Assets
Total Current Assets $18,275

Balance Sheet – Fixed Assets ($ thousands)

Land Value $868
Land Improvements Value $2,961
Building Value $81,136
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $52,401
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $39,692

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $304
Total Other Assets $304
Total Assets $58,271

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,391
Salaries & Wages Payable $3,332
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $1,778
Total Current Liabilities $-237,128

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $11,728
Unsecured Loans
Other Long-Term Liabilities $-153
Total Long-Term Liabilities $11,575
Total Liabilities $-225,553

Balance Sheet – Equity ($ thousands)

General Fund Balance $283,825
Total Fund Balances $283,825
Total Liabilities & Equity $58,271

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,452
DRG (Post-Oct 1) $1,431
Outlier Payments
DSH Adjustment $176
Eligible DSH % $0
Simulated MC Payments $2,461
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $74,651
Outpatient Revenue $231,568
Total Patient Revenue $306,219
Contractual Allowances & Discounts $192,871
Net Patient Revenue $113,348
Total Operating Expenses $114,929
Net Service Income $-1,581
Other Income $5,752
Total Income $4,170
Other Expenses
Net Income $4,170

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $29,393
Medicaid Charges $92,015
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing Yes--In Process of Replacing