Carlsbad Medical Center

Carlsbad Medical Center, located at 2430 West Pierce Street in Carlsbad, NM, is your community healthcare provider. As a 99-bed facility, we offer a wide range of services, including inpatient, outpatient, diagnostic, medical, surgical, and emergency care. Our accredited facility is a designated Level III Trauma Center, staffed by over 50 physicians specializing in more than 20 fields, including cardiology, neurology, and orthopedics. We are committed to providing quality healthcare, promoting healing, and fostering connections for our patients and families in the community. Experience compassionate care and advanced medical services, right here at Carlsbad Medical Center.

Identifiers

Hospital Name Carlsbad Medical Center
Facility ID 320063

Location

Address 2430 WEST PIERCE STREET
City/Town Carlsbad
State NM
ZIP Code 88220
County/Parish EDDY

Health System

Health System Community Health Systems
Health System Website Domain chs.net
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 34
Health System Total Beds 6172
Health System Hospital Locations Alaska, Alabama, Arkansas, Arizona, Florida, Georgia, Missouri, Mississippi, New Mexico, Oklahoma, Pennsylvania, Tennessee and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Community Health Systems
Emergency Services Yes

No leaders were identified on Carlsbad Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 116

Staffing & Personnel

FTE Employees on Payroll 211.63
FTE Interns & Residents 1.07

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2222
Inpatient Days (Title XIX) 459
Total Inpatient Days 6676
Bed Count 53
Available Bed Days 19345
Discharges (Title V) NA
Discharges (Title XVIII) 521
Discharges (Title XIX) 23
Total Discharges 1903

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1482
Inpatient Days (Title XIX; Adults & Peds) 70
Total Inpatient Days (Adults & Peds) 4583
Bed Count (Adults & Peds) 43
Available Bed Days (Adults & Peds) 15695
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 521
Discharges (Title XIX; Adults & Peds) 23
Total Discharges (Adults & Peds) 1903

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns Low overall patient satisfaction. Patients report challenges the cleanliness of the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication โ€“ Star Rating
Doctor Communication โ€“ Star Rating
Staff Responsiveness โ€“ Star Rating
Communication About Medicines โ€“ Star Rating
Discharge Information โ€“ Star Rating
Care Transition โ€“ Star Rating
Cleanliness โ€“ Star Rating
Quietness โ€“ Star Rating
Overall Hospital Rating โ€“ Star Rating
Recommend Hospital โ€“ Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 46%

Mortality Group Indicators

Mortality Group โ€“ Rate of Complications for Hip/Knee Replacement Patients
Mortality Group โ€“ Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group โ€“ Death Rate for CABG Surgery Patients
Mortality Group โ€“ Death Rate for COPD Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Stroke Patients
Mortality Group โ€“ Pressure Ulcer Rate No Different Than National Average
Mortality Group โ€“ Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group โ€“ Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group โ€“ In-Hospital Fall with Hip Fracture Rate
Mortality Group โ€“ Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group โ€“ Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group โ€“ Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Sepsis Rate
Mortality Group โ€“ Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group โ€“ Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group โ€“ CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 193

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 36.6
Readmission Score Hospital Return Days for Heart Failure Patients 7
Readmission Score Hospital Return Days for Pneumonia Patients 6.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.7
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.1
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.000
CAUTI SIR (Standardized Infection Ratio) 1.893
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.888
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Sep 01, 2022
Fiscal Year End Aug 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,383
Bad Debt Expense $5,689
Uncompensated Care Cost $4,282
Total Uncompensated Care $6,132

Operating Expenses ($ thousands)

Total Salaries $18,114
Overhead Expenses (Non-Salary) $59,731
Depreciation Expense $3,984
Total Operating Costs $67,172

Charges ($ thousands)

Inpatient Charges $134,511
Outpatient Charges $320,905
Total Patient Charges $455,415

Wage-Related Details ($ thousands)

Core Wage Costs $4,730
Wage Costs (RHC/FQHC)
Adjusted Salaries $18,114
Contract Labor (Patient Care) $8,551
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet โ€“ Current Assets ($ thousands)

Cash & Bank Balances $-0
Short-Term Investments
Notes Receivable
Accounts Receivable $25,470
Allowance for Doubtful Accounts $-8,135
Inventory $1,555
Prepaid Expenses $1,385
Other Current Assets $638
Total Current Assets $20,914

Balance Sheet โ€“ Fixed Assets ($ thousands)

Land Value $717
Land Improvements Value $919
Building Value $27,906
Leasehold Improvements $16,065
Fixed Equipment Value $3,504
Major Movable Equipment $18,636
Minor Depreciable Equipment $8,054
Health IT Assets
Total Fixed Assets $25,843

Balance Sheet โ€“ Other Assets ($ thousands)

Long-Term Investments
Other Assets $4,554
Total Other Assets $4,554
Total Assets $51,310

Balance Sheet โ€“ Current Liabilities ($ thousands)

Accounts Payable $5,664
Salaries & Wages Payable $1,816
Payroll Taxes Payable $206
Short-Term Debt $776
Deferred Revenue
Other Current Liabilities $332
Total Current Liabilities $-441,127

Balance Sheet โ€“ Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $2,242
Unsecured Loans
Other Long-Term Liabilities $8
Total Long-Term Liabilities $2,250
Total Liabilities $-438,877

Balance Sheet โ€“ Equity ($ thousands)

General Fund Balance $490,188
Total Fund Balances $490,188
Total Liabilities & Equity $51,310

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $297
DRG (Post-Oct 1) $4,528
Outlier Payments
DSH Adjustment $320
Eligible DSH % $0
Simulated MC Payments $1,661
Total IME Payments $49

Revenue & Income Statement ($ thousands)

Inpatient Revenue $134,511
Outpatient Revenue $320,905
Total Patient Revenue $455,415
Contractual Allowances & Discounts $358,290
Net Patient Revenue $97,125
Total Operating Expenses $77,845
Net Service Income $19,280
Other Income $1,795
Total Income $21,075
Other Expenses
Net Income $21,075

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $14,416
Medicaid Charges $128,328
Net CHIP Revenue $44
CHIP Charges $91

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No