North Okaloosa Medical Center

North Okaloosa Medical Center, located at 151 Redstone Ave SE in Crestview, FL, is your community healthcare provider with a 110-bed facility offering comprehensive inpatient and outpatient care. We are a Joint Commission and Mammography accredited facility with a team of over 80 healthcare professionals, providing state-of-the-art medical services, including 24-hour emergency care, diagnostic imaging, heart care, orthopedic services, and women's health. At North Okaloosa Medical Center, we believe in the power of people to create exceptional care, blending clinical expertise and advanced technology with sincerity and compassion in a comfortable setting. We are proud to meet the healthcare needs of the Emerald Coast region with a patient-centered approach.

Identifiers

Hospital Name North Okaloosa Medical Center
Facility ID 100122

Location

Address 151 REDSTONE AVE SE
City/Town Crestview
State FL
ZIP Code 32539
County/Parish OKALOOSA

Health System

Health System HCA
Health System Website Domain hcahealthcare.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 137
Health System Total Beds 39222
Health System Hospital Locations Alaska, California, Colorado, Florida, Georgia, Idaho, Kansas, Kentucky, Louisiana, Missouri, North Carolina, New Hampshire, Nevada, South Carolina, Tennessee, Texas, Utah and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details HCA
Emergency Services Yes

No leaders were identified on North Okaloosa Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 110

Staffing & Personnel

FTE Employees on Payroll 508.23
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 8974
Inpatient Days (Title XIX) 1281
Total Inpatient Days 25615
Bed Count 110
Available Bed Days 40150
Discharges (Title V) NA
Discharges (Title XVIII) 1727
Discharges (Title XIX) 859
Total Discharges 5499

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7873
Inpatient Days (Title XIX; Adults & Peds) 503
Total Inpatient Days (Adults & Peds) 21509
Bed Count (Adults & Peds) 94
Available Bed Days (Adults & Peds) 34310
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1727
Discharges (Title XIX; Adults & Peds) 859
Total Discharges (Adults & Peds) 5499

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients reported significant challenges with transitions between departments in the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 52%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 150

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 4.7
Readmission Score Hospital Return Days for Heart Failure Patients 0
Readmission Score Hospital Return Days for Pneumonia Patients -23.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.8
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.8
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 14.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.267
CAUTI SIR (Standardized Infection Ratio) 0.860
SSI SIR (Standardized Infection Ratio) 1.739
CDI SIR (Standardized Infection Ratio) 0.312
MRSA SIR (Standardized Infection Ratio) 1.309

Fiscal Period

Fiscal Year Begin Apr 01, 2022
Fiscal Year End Mar 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,207
Bad Debt Expense $20,256
Uncompensated Care Cost $5,715
Total Uncompensated Care $9,890

Operating Expenses ($ thousands)

Total Salaries $35,879
Overhead Expenses (Non-Salary) $33,387
Depreciation Expense $6,122
Total Operating Costs $92,507

Charges ($ thousands)

Inpatient Charges $585,283
Outpatient Charges $831,079
Total Patient Charges $1,416,361

Wage-Related Details ($ thousands)

Core Wage Costs $6,546
Wage Costs (RHC/FQHC) $71
Adjusted Salaries $35,879
Contract Labor (Patient Care) $2,026
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $20
Short-Term Investments
Notes Receivable
Accounts Receivable $45,775
Allowance for Doubtful Accounts $-25,054
Inventory $3,993
Prepaid Expenses $1,023
Other Current Assets $11
Total Current Assets $25,768

Balance Sheet – Fixed Assets ($ thousands)

Land Value $726
Land Improvements Value $3,115
Building Value $60,919
Leasehold Improvements $14,947
Fixed Equipment Value $4,956
Major Movable Equipment $29,281
Minor Depreciable Equipment $5,601
Health IT Assets
Total Fixed Assets $34,955

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $5,925
Total Other Assets $5,925
Total Assets $66,648

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,303
Salaries & Wages Payable $2,801
Payroll Taxes Payable $323
Short-Term Debt $1,552
Deferred Revenue
Other Current Liabilities $2,001
Total Current Liabilities $-395,541

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $3,773
Unsecured Loans
Other Long-Term Liabilities $91
Total Long-Term Liabilities $3,863
Total Liabilities $-391,678

Balance Sheet – Equity ($ thousands)

General Fund Balance $458,326
Total Fund Balances $458,326
Total Liabilities & Equity $66,648

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $8,249
DRG (Post-Oct 1) $8,181
Outlier Payments
DSH Adjustment $657
Eligible DSH % $0
Simulated MC Payments $9,709
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $586,129
Outpatient Revenue $831,223
Total Patient Revenue $1,417,353
Contractual Allowances & Discounts $1,297,342
Net Patient Revenue $120,011
Total Operating Expenses $69,266
Net Service Income $50,745
Other Income $1,234
Total Income $51,979
Other Expenses
Net Income $51,979

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $7,351
Medicaid Charges $213,200
Net CHIP Revenue $5
CHIP Charges $59

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No