MaineHealth Pen Bay Hospital

MaineHealth Pen Bay Hospital, located in Rockport, Maine, is a 106-bed, full-service community hospital dedicated to providing high-quality, affordable care. As part of the MaineHealth integrated health system, we offer a comprehensive network of services, including emergency and primary care, as well as specialized treatments, supported by a care team of over 1,100 professionals. We are a designated stroke center and recognized as a "Pediatric Ready" hospital, ensuring the best possible care for all patients. MaineHealth Pen Bay Hospital is committed to making our communities the healthiest in America through exceptional care, education, and community wellness programs.

Identifiers

Hospital Name MaineHealth Pen Bay Hospital
Facility ID 200063

Location

Address 6 GLEN COVE DRIVE
City/Town Rockport
State ME
ZIP Code 4856
County/Parish KNOX

Health System

Health System MaineHealth
Health System Website Domain mainehealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 12
Health System Total Beds 1548
Health System Hospital Locations Maine and New Hampshire

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details MaineHealth
Emergency Services Yes

No leaders were identified on MaineHealth Pen Bay Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 109

Staffing & Personnel

FTE Employees on Payroll 773
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 4884
Inpatient Days (Title XIX) 1876
Total Inpatient Days 18729
Bed Count 81
Available Bed Days 29565
Discharges (Title V) NA
Discharges (Title XVIII) 720
Discharges (Title XIX) 559
Total Discharges 2492

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4206
Inpatient Days (Title XIX; Adults & Peds) 1269
Total Inpatient Days (Adults & Peds) 16017
Bed Count (Adults & Peds) 73
Available Bed Days (Adults & Peds) 26645
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 720
Discharges (Title XIX; Adults & Peds) 559
Total Discharges (Adults & Peds) 2492

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 70%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 158

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 38.4
Readmission Score Hospital Return Days for Pneumonia Patients 61.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.3
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.6
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) 2.160
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 1.197
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,349
Bad Debt Expense $9,168
Uncompensated Care Cost $6,260
Total Uncompensated Care $17,230

Operating Expenses ($ thousands)

Total Salaries $77,836
Overhead Expenses (Non-Salary) $130,962
Depreciation Expense $6,100
Total Operating Costs $156,214

Charges ($ thousands)

Inpatient Charges $113,587
Outpatient Charges $249,738
Total Patient Charges $363,326

Wage-Related Details ($ thousands)

Core Wage Costs $14,176
Wage Costs (RHC/FQHC)
Adjusted Salaries $77,836
Contract Labor (Patient Care) $25,189
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $369
Short-Term Investments
Notes Receivable
Accounts Receivable $55,500
Allowance for Doubtful Accounts $-36,910
Inventory $2,084
Prepaid Expenses $368
Other Current Assets $20,415
Total Current Assets $49,320

Balance Sheet – Fixed Assets ($ thousands)

Land Value $987
Land Improvements Value $2,310
Building Value $88,603
Leasehold Improvements $859
Fixed Equipment Value $41,553
Major Movable Equipment $42,976
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $68,069

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $6,597
Other Assets $22,098
Total Other Assets $28,695
Total Assets $146,084

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,546
Salaries & Wages Payable $6,342
Payroll Taxes Payable
Short-Term Debt $3,635
Deferred Revenue $250
Other Current Liabilities $10,660
Total Current Liabilities $27,629

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $6,041
Unsecured Loans
Other Long-Term Liabilities $5,820
Total Long-Term Liabilities $11,861
Total Liabilities $39,489

Balance Sheet – Equity ($ thousands)

General Fund Balance $106,595
Total Fund Balances $106,595
Total Liabilities & Equity $146,084

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $5,905
Outlier Payments
DSH Adjustment $177
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $125,938
Outpatient Revenue $282,392
Total Patient Revenue $408,330
Contractual Allowances & Discounts $236,705
Net Patient Revenue $171,625
Total Operating Expenses $208,798
Net Service Income $-37,173
Other Income $33,897
Total Income $-3,276
Other Expenses
Net Income $-3,276

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $10,582
Medicaid Charges $56,117
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No