MaineHealth Maine Medical Center Biddeford

MaineHealth Maine Medical Center Biddeford, located at 1 Medical Center Drive in Biddeford, ME, is a full-service community hospital dedicated to providing high-quality care. Our campus offers a 24/7 emergency department, childbirth services, pharmacy, laboratory services, and a wide range of primary and specialty care practices. As part of the MaineHealth system, we connect you with world-class specialists and comprehensive services. We are committed to working together to make our communities the healthiest in America.

Identifiers

Hospital Name MaineHealth Maine Medical Center Biddeford
Facility ID 200019

Location

Address 1 MEDICAL CENTER DRIVE
City/Town Biddeford
State ME
ZIP Code 4005
County/Parish YORK

Health System

Health System MaineHealth
Health System Website Domain mainehealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 12
Health System Total Beds 1548
Health System Hospital Locations Maine and New Hampshire

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details MaineHealth
Emergency Services Yes

No leaders were identified on MaineHealth Maine Medical Center Biddeford's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 150

Staffing & Personnel

FTE Employees on Payroll 1516.61
FTE Interns & Residents 1.2

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 11413
Inpatient Days (Title XIX) 2212
Total Inpatient Days 36876
Bed Count 140
Available Bed Days 51100
Discharges (Title V) NA
Discharges (Title XVIII) 1928
Discharges (Title XIX) 1236
Total Discharges 6467

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 10445
Inpatient Days (Title XIX; Adults & Peds) 1209
Total Inpatient Days (Adults & Peds) 33352
Bed Count (Adults & Peds) 131
Available Bed Days (Adults & Peds) 47815
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1928
Discharges (Title XIX; Adults & Peds) 1236
Total Discharges (Adults & Peds) 6467

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges the cleanliness of the hospital. Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 59%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 208

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -15.2
Readmission Score Hospital Return Days for Heart Failure Patients -14.2
Readmission Score Hospital Return Days for Pneumonia Patients 4.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 15.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.5
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.2
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.813
CAUTI SIR (Standardized Infection Ratio) 1.267
SSI SIR (Standardized Infection Ratio) 1.368
CDI SIR (Standardized Infection Ratio) 0.672
MRSA SIR (Standardized Infection Ratio) 0.799

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,146
Bad Debt Expense $18,366
Uncompensated Care Cost $13,176
Total Uncompensated Care $40,589

Operating Expenses ($ thousands)

Total Salaries $153,502
Overhead Expenses (Non-Salary) $233,683
Depreciation Expense $9,047
Total Operating Costs $300,709

Charges ($ thousands)

Inpatient Charges $282,571
Outpatient Charges $499,707
Total Patient Charges $782,278

Wage-Related Details ($ thousands)

Core Wage Costs $25,484
Wage Costs (RHC/FQHC)
Adjusted Salaries $153,365
Contract Labor (Patient Care) $33,549
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $816
Short-Term Investments
Notes Receivable
Accounts Receivable $36,033
Allowance for Doubtful Accounts $-295
Inventory $4,200
Prepaid Expenses $881
Other Current Assets $30,489
Total Current Assets $73,641

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,980
Land Improvements Value $7,358
Building Value $177,974
Leasehold Improvements $8,702
Fixed Equipment Value $2,140
Major Movable Equipment $104,038
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $83,493

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $35,975
Other Assets $13,709
Total Other Assets $49,684
Total Assets $206,819

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $10,628
Salaries & Wages Payable $9,226
Payroll Taxes Payable
Short-Term Debt $4,184
Deferred Revenue $19
Other Current Liabilities $19,951
Total Current Liabilities $51,731

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $25,241
Unsecured Loans
Other Long-Term Liabilities $10,199
Total Long-Term Liabilities $35,440
Total Liabilities $87,172

Balance Sheet – Equity ($ thousands)

General Fund Balance $100,264
Total Fund Balances $119,647
Total Liabilities & Equity $206,819

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $18,373
Outlier Payments
DSH Adjustment $309
Eligible DSH % $0
Simulated MC Payments $15,167
Total IME Payments $44

Revenue & Income Statement ($ thousands)

Inpatient Revenue $309,716
Outpatient Revenue $574,737
Total Patient Revenue $884,453
Contractual Allowances & Discounts $532,161
Net Patient Revenue $352,292
Total Operating Expenses $387,185
Net Service Income $-34,893
Other Income $18,107
Total Income $-16,786
Other Expenses
Net Income $-16,786

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $34,777
Medicaid Charges $174,190
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No