Munson Healthcare Charlevoix Hospital

Munson Healthcare Charlevoix Hospital, located at 14700 Lakeshore Drive in Charlevoix, MI, is a 25-bed acute care facility situated along the serene shores of Lake Michigan, providing a calm and healing environment. As a treasured gem among rural community hospitals in Northern Michigan, we offer friendly, personal attention alongside sophisticated, advanced technology and services. Our hospital provides a wide range of inpatient and outpatient services, including 24/7 emergency care, heart and cancer care with visiting specialists, and urgent care services. We are accredited by the Joint Commission and are committed to serving Charlevoix, Boyne City, East Jordan, and surrounding communities with heartfelt kindness.

Identifiers

Hospital Name Munson Healthcare Charlevoix Hospital
Facility ID 231322

Location

Address 14700 LAKESHORE DRIVE
City/Town Charlevoix
State MI
ZIP Code 49720
County/Parish CHARLEVOIX

Health System

Health System Munson Healthcare
Health System Website Domain munsonhealthcare.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 703
Health System Hospital Locations Michigan

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Munson Healthcare
Emergency Services Yes

Kirsten Korth-White

President, East Region

Joanne Schroeder

President, Charlevoix Hospital

Michael Frye, MD, FACEP

Interim Chief Medical Officer, MHC East Region

Jennifer Standfest

Vice President & CNO of Patient Care Services

Stephanie Birgy

Regional Director of Finance-Community Hospitals

Bobbi Pontz

Director-Sr. Human Resources Business Partner, Munson Healthcare Community Hospitals

Catherine Dewey

Regional Manager Marketing & Corporate Communications

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 236.7
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 593
Inpatient Days (Title XIX) 78
Total Inpatient Days 1839
Bed Count 25
Available Bed Days 9125
Discharges (Title V) NA
Discharges (Title XVIII) 169
Discharges (Title XIX) 18
Total Discharges 597

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 433
Inpatient Days (Title XIX; Adults & Peds) 35
Total Inpatient Days (Adults & Peds) 1357
Bed Count (Adults & Peds) 25
Available Bed Days (Adults & Peds) 9125
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 169
Discharges (Title XIX; Adults & Peds) 18
Total Discharges (Adults & Peds) 597

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 80%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 142

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients -2.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense $149
Uncompensated Care Cost $52
Total Uncompensated Care $291

Operating Expenses ($ thousands)

Total Salaries $24,224
Overhead Expenses (Non-Salary) $47,928
Depreciation Expense $2,221
Total Operating Costs $59,490

Charges ($ thousands)

Inpatient Charges $9,740
Outpatient Charges $96,083
Total Patient Charges $105,823

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $4,368
Short-Term Investments
Notes Receivable
Accounts Receivable $24,311
Allowance for Doubtful Accounts $-13,267
Inventory $1,226
Prepaid Expenses
Other Current Assets $275
Total Current Assets $16,961

Balance Sheet – Fixed Assets ($ thousands)

Land Value $2,490
Land Improvements Value $485
Building Value $15,552
Leasehold Improvements
Fixed Equipment Value $8,170
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets $7
Total Fixed Assets $15,686

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $1,947
Other Assets $116
Total Other Assets $2,064
Total Assets $34,711

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,555
Salaries & Wages Payable $1,733
Payroll Taxes Payable
Short-Term Debt $6
Deferred Revenue
Other Current Liabilities $7,029
Total Current Liabilities $10,322

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $15
Total Long-Term Liabilities $15
Total Liabilities $10,337

Balance Sheet – Equity ($ thousands)

General Fund Balance $24,374
Total Fund Balances $24,374
Total Liabilities & Equity $34,711

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $11,450
Outpatient Revenue $112,174
Total Patient Revenue $123,624
Contractual Allowances & Discounts $50,061
Net Patient Revenue $73,563
Total Operating Expenses $72,153
Net Service Income $1,411
Other Income $773
Total Income $2,184
Other Expenses
Net Income $2,184

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $3,280
Medicaid Charges $11,098
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No