Northwest Medical Center - Springdale

Northwest Medical Center - Springdale, located at 609 West Maple Avenue in Springdale, AR, is a leading healthcare provider in Northwest Arkansas. As a 222-bed acute care facility, we offer a comprehensive range of medical services, including open-heart surgery, neurosurgery, a Chest Pain Center, and behavioral health services. We were the first hospital in Northwest Arkansas to achieve accreditation as a Chest Pain Center. Our commitment to excellence has been recognized with the Arkansas Institute for Performance Excellence Governor's Award.

Identifiers

Hospital Name Northwest Medical Center - Springdale
Facility ID 040022

Location

Address 609 WEST MAPLE AVENUE
City/Town Springdale
State AR
ZIP Code 72764
County/Parish WASHINGTON

Health System

Health System Northwest Health (AR)
Health System Website Domain northwesthealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 487
Health System Hospital Locations Arkansas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Northwest Health (AR)
Emergency Services Yes

Kory Browning

Chief Executive Officer

Background information not found on the leadership page.

Tammy White

Chief Financial Officer

Background information not found on the leadership page.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 414

Staffing & Personnel

FTE Employees on Payroll 1140.58
FTE Interns & Residents 10.72

Inpatient Utilization

Inpatient Days (Title V) 5262
Inpatient Days (Title XVIII) 11034
Inpatient Days (Title XIX) 10213
Total Inpatient Days 64334
Bed Count 321
Available Bed Days 117165
Discharges (Title V) 1435
Discharges (Title XVIII) 2261
Discharges (Title XIX) 2491
Total Discharges 14534

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) 9
Inpatient Days (Title XVIII; Adults & Peds) 8722
Inpatient Days (Title XIX; Adults & Peds) 7045
Total Inpatient Days (Adults & Peds) 45857
Bed Count (Adults & Peds) 295
Available Bed Days (Adults & Peds) 107675
Discharges (Title V; Adults & Peds) 1435
Discharges (Title XVIII; Adults & Peds) 2261
Discharges (Title XIX; Adults & Peds) 2491
Total Discharges (Adults & Peds) 14534

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 67%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients Worse Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients Worse Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 131

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -3.7
Readmission Score Hospital Return Days for Heart Failure Patients -8.8
Readmission Score Hospital Return Days for Pneumonia Patients -41.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.5
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 13.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Better Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Nov 01, 2021
Fiscal Year End Oct 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $494
Bad Debt Expense $3,469
Uncompensated Care Cost $1,075
Total Uncompensated Care $1,075

Operating Expenses ($ thousands)

Total Salaries $91,015
Overhead Expenses (Non-Salary) $199,974
Depreciation Expense $9,158
Total Operating Costs $262,111

Charges ($ thousands)

Inpatient Charges $1,312,540
Outpatient Charges $1,159,045
Total Patient Charges $2,471,585

Wage-Related Details ($ thousands)

Core Wage Costs $15,113
Wage Costs (RHC/FQHC)
Adjusted Salaries $91,015
Contract Labor (Patient Care) $16,629
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-177
Short-Term Investments
Notes Receivable
Accounts Receivable $103,276
Allowance for Doubtful Accounts $-45,341
Inventory $11,849
Prepaid Expenses $2,202
Other Current Assets $627
Total Current Assets $72,437

Balance Sheet – Fixed Assets ($ thousands)

Land Value $13,113
Land Improvements Value $1,183
Building Value $72,073
Leasehold Improvements $40,218
Fixed Equipment Value $8,141
Major Movable Equipment $53,464
Minor Depreciable Equipment $19,194
Health IT Assets
Total Fixed Assets $96,935

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $18,113
Total Other Assets $18,113
Total Assets $187,485

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $12,107
Salaries & Wages Payable $6,055
Payroll Taxes Payable $-9
Short-Term Debt $4,343
Deferred Revenue
Other Current Liabilities $2,992
Total Current Liabilities $-282,689

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $35,915
Unsecured Loans
Other Long-Term Liabilities $188
Total Long-Term Liabilities $36,103
Total Liabilities $-246,586

Balance Sheet – Equity ($ thousands)

General Fund Balance $434,071
Total Fund Balances $434,071
Total Liabilities & Equity $187,485

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $21,567
DRG (Post-Oct 1) $1,463
Outlier Payments
DSH Adjustment $1,580
Eligible DSH % $0
Simulated MC Payments $21,823
Total IME Payments $230

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,312,672
Outpatient Revenue $1,159,045
Total Patient Revenue $2,471,717
Contractual Allowances & Discounts $2,178,610
Net Patient Revenue $293,107
Total Operating Expenses $290,989
Net Service Income $2,118
Other Income $8,743
Total Income $10,861
Other Expenses
Net Income $10,861

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $8,861
Medicaid Charges $87,398
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No