Mercer Health

Mercer Health, located at 800 West Main Street in Coldwater, Ohio, has been serving the community since 1950. As the only healthcare system in Mercer County, we offer a network of affiliated physicians and specialty services throughout Mercer and Auglaize counties. Mercer Health is dedicated to providing high-quality, accessible care in a compassionate environment, with a mission to enhance our community's health. With a vision to be the provider, employer, and system of choice, we offer comprehensive services, including emergency care, inpatient and outpatient services, and community outreach programs. Experience top-quality healthcare right here at home with Mercer Health!

Identifiers

Hospital Name Mercer Health
Facility ID 360058

Location

Address 800 WEST MAIN STREET
City/Town Coldwater
State OH
ZIP Code 45828
County/Parish MERCER

Health System

Health System Independent
Health System Website Domain mercer-health.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 88
Health System Hospital Locations Ohio

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Mercer Health
Emergency Services No

Lisa Klenke

Chief Executive Officer

Lisa Klenke, CEO of Mercer Health, received the Ohio Hospital Association's Donald R. Newkirk Award for her contributions to healthcare in Ohio. [4, 8] She has over three decades of commitment to advancing healthcare, shaping both Mercer Health and the broader medical community. [4, 8] She served 20 years as Chief Nursing Officer and 12 years as CEO, leading Mercer Health through expansions, introducing innovative services, expanding accessibility, and navigating challenges like the COVID-19 pandemic and implementing the EPIC electronic medical records system. [4, 8] Klenke has been instrumental in Mercer Health's national recognition as a TOP 100 rural and community hospital multiple times and earning an America's Best-in-State Hospitals designation in 2025. [4, 8] She has also advocated for nursing excellence and regulatory advancements, serving on the Ohio Board of Nursing and contributing to influential organizations. [4, 8]

Jon Dingledine

Chief Financial Officer, Chief Operating Officer

Susan Miller

Vice President of Patient Care Services, Chief Nursing Officer

Cory Albers

Vice President of Finance

Mindy Kremer

Vice President of Development, Marketing and Communications

Mindy Kremer is the Vice President of Development, Marketing and Communications at Mercer Health. [4, 6, 8] She is quoted as saying, “Lisa's leadership has profoundly shaped healthcare in our community. Her dedication to ensuring quality care and fostering innovation is truly inspiring.” [4, 8]

Martin Shehan

Vice President of Physician Practices

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 88

Staffing & Personnel

FTE Employees on Payroll 389.03
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2329
Inpatient Days (Title XIX) 100
Total Inpatient Days 6095
Bed Count 42
Available Bed Days 15330
Discharges (Title V) NA
Discharges (Title XVIII) 836
Discharges (Title XIX) 44
Total Discharges 2105

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2168
Inpatient Days (Title XIX; Adults & Peds) 74
Total Inpatient Days (Adults & Peds) 5033
Bed Count (Adults & Peds) 37
Available Bed Days (Adults & Peds) 13505
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 836
Discharges (Title XIX; Adults & Peds) 44
Total Discharges (Adults & Peds) 2105

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate Hospital has a low ER wait and treatment time of less than 2 hours Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital.
Care Quality Concerns Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 75%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 113

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -23.7
Readmission Score Hospital Return Days for Pneumonia Patients -11.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.1
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.1
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) 0.000
SSI SIR (Standardized Infection Ratio) 0.701
CDI SIR (Standardized Infection Ratio) 0.528
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Apr 01, 2022
Fiscal Year End Mar 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $162
Bad Debt Expense $3,910
Uncompensated Care Cost $1,633
Total Uncompensated Care $3,219

Operating Expenses ($ thousands)

Total Salaries $25,046
Overhead Expenses (Non-Salary) $63,490
Depreciation Expense $3,329
Total Operating Costs $63,198

Charges ($ thousands)

Inpatient Charges $39,503
Outpatient Charges $128,072
Total Patient Charges $167,576

Wage-Related Details ($ thousands)

Core Wage Costs $10,008
Wage Costs (RHC/FQHC)
Adjusted Salaries $25,046
Contract Labor (Patient Care) $1,398
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $14,759
Short-Term Investments
Notes Receivable
Accounts Receivable $15,530
Allowance for Doubtful Accounts
Inventory $1,809
Prepaid Expenses $-631
Other Current Assets
Total Current Assets $31,468

Balance Sheet – Fixed Assets ($ thousands)

Land Value $198
Land Improvements Value $888
Building Value $20,941
Leasehold Improvements
Fixed Equipment Value $35,166
Major Movable Equipment $35,965
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $43,916

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $26,158
Total Other Assets $26,158
Total Assets $101,542

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,196
Salaries & Wages Payable $3,779
Payroll Taxes Payable
Short-Term Debt $709
Deferred Revenue
Other Current Liabilities $155
Total Current Liabilities $7,840

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $37,193
Long-Term Notes Payable $11,425
Unsecured Loans
Other Long-Term Liabilities $48,668
Total Long-Term Liabilities $97,285
Total Liabilities $105,125

Balance Sheet – Equity ($ thousands)

General Fund Balance $-3,583
Total Fund Balances $-3,583
Total Liabilities & Equity $101,542

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,414
DRG (Post-Oct 1) $2,905
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $42,277
Outpatient Revenue $135,802
Total Patient Revenue $178,079
Contractual Allowances & Discounts $90,300
Net Patient Revenue $87,779
Total Operating Expenses $88,536
Net Service Income $-757
Other Income $1,981
Total Income $1,224
Other Expenses $286
Net Income $938

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,211
Medicaid Charges $15,060
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic Community Connect
EHR Version EpicCare Community Connect
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No