Geneva General Hospital

Geneva General Hospital, located at 196-198 North Street in Geneva, NY, is a 117-bed acute care hospital dedicated to providing comprehensive and high-quality healthcare services to the Finger Lakes region. Founded in 1898, we offer primary and secondary level services, including emergency care available 24/7. Our state-of-the-art facilities include a 14-bed intensive care unit, a telemetry unit, and a full range of diagnostic services such as MRI and CT scanning. As part of UR Medicine, Geneva General connects you to a broad network of specialists, ensuring personalized and compassionate care. We are committed to providing unsurpassed quality of care in the most efficient manner possible.

Identifiers

Hospital Name Geneva General Hospital
Facility ID 330058

Location

Address 196 -198 NORTH STREET
City/Town Geneva
State NY
ZIP Code 14456
County/Parish ONTARIO

Health System

Health System Finger Lakes Health
Health System Website Domain flhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 167
Health System Hospital Locations New York

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Finger Lakes Health
Emergency Services Yes

No leaders were identified on Geneva General Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 132

Staffing & Personnel

FTE Employees on Payroll 638.7
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 5251
Inpatient Days (Title XIX) 309
Total Inpatient Days 14985
Bed Count 117
Available Bed Days 42705
Discharges (Title V) NA
Discharges (Title XVIII) 846
Discharges (Title XIX) 29
Total Discharges 2503

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4606
Inpatient Days (Title XIX; Adults & Peds) 283
Total Inpatient Days (Adults & Peds) 12994
Bed Count (Adults & Peds) 103
Available Bed Days (Adults & Peds) 37595
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 846
Discharges (Title XIX; Adults & Peds) 29
Total Discharges (Adults & Peds) 2503

Quality Summary

Care Quality Stengths Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients report challenges the cleanliness of the hospital. Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication โ€“ Star Rating
Doctor Communication โ€“ Star Rating
Staff Responsiveness โ€“ Star Rating
Communication About Medicines โ€“ Star Rating
Discharge Information โ€“ Star Rating
Care Transition โ€“ Star Rating
Cleanliness โ€“ Star Rating
Quietness โ€“ Star Rating
Overall Hospital Rating โ€“ Star Rating
Recommend Hospital โ€“ Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 53%

Mortality Group Indicators

Mortality Group โ€“ Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Heart Attack Patients
Mortality Group โ€“ Death Rate for CABG Surgery Patients
Mortality Group โ€“ Death Rate for COPD Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Stroke Patients No Different Than National Average
Mortality Group โ€“ Pressure Ulcer Rate Worse Than National Average
Mortality Group โ€“ Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group โ€“ Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group โ€“ In-Hospital Fall with Hip Fracture Rate
Mortality Group โ€“ Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group โ€“ Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group โ€“ Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Sepsis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group โ€“ Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group โ€“ CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 174

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 42.6
Readmission Score Hospital Return Days for Pneumonia Patients 46.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.1
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.7
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.372
CAUTI SIR (Standardized Infection Ratio) 1.497
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.820
MRSA SIR (Standardized Infection Ratio) 2.648

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,592
Bad Debt Expense $2,411
Uncompensated Care Cost $2,650
Total Uncompensated Care $10,716

Operating Expenses ($ thousands)

Total Salaries $64,433
Overhead Expenses (Non-Salary) $76,380
Depreciation Expense $6,337
Total Operating Costs $117,234

Charges ($ thousands)

Inpatient Charges $108,119
Outpatient Charges $151,046
Total Patient Charges $259,164

Wage-Related Details ($ thousands)

Core Wage Costs $1,887
Wage Costs (RHC/FQHC)
Adjusted Salaries $63,314
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet โ€“ Current Assets ($ thousands)

Cash & Bank Balances $3,917
Short-Term Investments
Notes Receivable
Accounts Receivable $13,997
Allowance for Doubtful Accounts
Inventory $3,214
Prepaid Expenses $1,335
Other Current Assets
Total Current Assets $30,703

Balance Sheet โ€“ Fixed Assets ($ thousands)

Land Value $902
Land Improvements Value $4,641
Building Value $156,124
Leasehold Improvements
Fixed Equipment Value $11,607
Major Movable Equipment $93,935
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $68,396

Balance Sheet โ€“ Other Assets ($ thousands)

Long-Term Investments $93,280
Other Assets $8,907
Total Other Assets $129,961
Total Assets $229,059

Balance Sheet โ€“ Current Liabilities ($ thousands)

Accounts Payable $10,150
Salaries & Wages Payable $12,164
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $18,933
Total Current Liabilities $43,866

Balance Sheet โ€“ Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $11,723
Total Long-Term Liabilities $11,723
Total Liabilities $55,589

Balance Sheet โ€“ Equity ($ thousands)

General Fund Balance $85,937
Total Fund Balances $173,470
Total Liabilities & Equity $229,059

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $5,990
DRG (Post-Oct 1) $1,984
Outlier Payments
DSH Adjustment $134
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $108,116
Outpatient Revenue $175,994
Total Patient Revenue $284,110
Contractual Allowances & Discounts $181,276
Net Patient Revenue $102,834
Total Operating Expenses $142,902
Net Service Income $-40,068
Other Income $23,028
Total Income $-17,040
Other Expenses $19,680
Net Income $-36,720

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $9,249
Medicaid Charges $39,570
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic Community Connect
EHR Version EpicCare Community Connect
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No