Jamaica Hospital Medical Center

Jamaica Hospital Medical Center, located at 8900 Van Wyck Expressway in Queens, New York, is a leading 424-bed, fully accredited community teaching hospital. We have proudly served the community for over a century, offering a wide range of quality healthcare services, including acute inpatient, rehabilitation, and mental health services. Our hospital features the largest voluntary hospital ambulance fleet serving the City's 911 system and a Level I trauma center. Jamaica Hospital is recognized for its high performance in areas such as heart failure, diabetes, stroke care, and COPD, striving to provide accessible and compassionate care to all.

Identifiers

Hospital Name Jamaica Hospital Medical Center
Facility ID 330014

Location

Address 89TH AVENUE AND VAN WYCK EXPRESSWAY
City/Town Jamaica
State NY
ZIP Code 11418
County/Parish QUEENS

Health System

Health System Medisys Health Network
Health System Website Domain medisyshealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 717
Health System Hospital Locations New York

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details MediSys Health Network
Emergency Services Yes

No leaders were identified on Jamaica Hospital Medical Center's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 424

Staffing & Personnel

FTE Employees on Payroll 3283.7
FTE Interns & Residents 197.31

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 11339
Inpatient Days (Title XIX) 17506
Total Inpatient Days 78417
Bed Count 280
Available Bed Days 102361
Discharges (Title V) NA
Discharges (Title XVIII) 1784
Discharges (Title XIX) 1348
Total Discharges 13659

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9391
Inpatient Days (Title XIX; Adults & Peds) 15227
Total Inpatient Days (Adults & Peds) 61851
Bed Count (Adults & Peds) 235
Available Bed Days (Adults & Peds) 85936
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1784
Discharges (Title XIX; Adults & Peds) 1348
Total Discharges (Adults & Peds) 13659

Quality Summary

Care Quality Stengths Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs. Patients reported challenges with communication about thei discharge and follow up instructions. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 53%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 214

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 20.5
Readmission Score Hospital Return Days for Heart Failure Patients 49.6
Readmission Score Hospital Return Days for Pneumonia Patients 65.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.2
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.3
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.756
CAUTI SIR (Standardized Infection Ratio) 0.809
SSI SIR (Standardized Infection Ratio) 1.111
CDI SIR (Standardized Infection Ratio) 0.455
MRSA SIR (Standardized Infection Ratio) 1.266

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $11,439
Bad Debt Expense $28,556
Uncompensated Care Cost $25,689
Total Uncompensated Care $47,770

Operating Expenses ($ thousands)

Total Salaries $335,263
Overhead Expenses (Non-Salary) $388,913
Depreciation Expense $19,262
Total Operating Costs $533,308

Charges ($ thousands)

Inpatient Charges $634,763
Outpatient Charges $432,227
Total Patient Charges $1,066,990

Wage-Related Details ($ thousands)

Core Wage Costs $90,492
Wage Costs (RHC/FQHC)
Adjusted Salaries $335,263
Contract Labor (Patient Care) $21,293
Wage Costs (Part A Teaching) $2,019
Wage Costs (Interns & Residents) $4,935

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $40,521
Short-Term Investments
Notes Receivable
Accounts Receivable $62,229
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses $37,614
Other Current Assets
Total Current Assets $254,078

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,602
Land Improvements Value $2,017
Building Value $175,770
Leasehold Improvements
Fixed Equipment Value $44,566
Major Movable Equipment $189,912
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $76,595

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $1,021
Other Assets $106,273
Total Other Assets $107,294
Total Assets $437,967

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $47,528
Salaries & Wages Payable $44,111
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $5,189
Other Current Liabilities $131,076
Total Current Liabilities $227,904

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $229,294
Total Long-Term Liabilities $229,294
Total Liabilities $457,198

Balance Sheet – Equity ($ thousands)

General Fund Balance $-19,231
Total Fund Balances $-19,231
Total Liabilities & Equity $437,967

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $19,152
DRG (Post-Oct 1) $6,384
Outlier Payments
DSH Adjustment $2,870
Eligible DSH % $0
Simulated MC Payments $43,885
Total IME Payments $8,507

Revenue & Income Statement ($ thousands)

Inpatient Revenue $634,763
Outpatient Revenue $432,227
Total Patient Revenue $1,066,990
Contractual Allowances & Discounts $456,586
Net Patient Revenue $610,404
Total Operating Expenses $724,176
Net Service Income $-113,772
Other Income $107,177
Total Income $-6,595
Other Expenses
Net Income $-6,595

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $191,812
Medicaid Charges $481,447
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No