Novant Health Brunswick Medical Center

**Option 1 (Emphasizing comprehensive care):** Novant Health Brunswick Medical Center is your community healthcare partner in Supply, NC, offering a comprehensive range of advanced medical services close to home. Our 74-bed facility features private rooms, a 23-bed emergency department, and state-of-the-art technology for everything from heart and vascular care to maternity services. With experienced and compassionate staff, we provide quality care to southeastern North Carolina, ensuring remarkable care is always within reach. Visit us at 1 Medical Center Drive to experience the Novant Health difference. **Option 2 (Highlighting technology and expertise):** Experience expert care close to home at Novant Health Brunswick Medical Center. Located in Supply, NC, our medical center brings world-class technology and skilled clinicians to Brunswick County. We offer a wide array of services including emergency care, surgery, imaging, and rehabilitation. At Novant Health Brunswick Medical Center, we're dedicated to providing you and your family with exceptional healthcare in a convenient and friendly environment. **Option 3 (Focusing on patient experience):** At Novant Health Brunswick Medical Center, patient-centered care is our priority. Located at 1 Medical Center Drive in Supply, NC, our compassionate team provides a range of services, including emergency, heart, and maternity care, all within a modern, comfortable environment. We are committed to delivering remarkable experiences and improving the health of our community. Discover the difference at Novant Health Brunswick Medical Center, where your well-being is our focus.

Identifiers

Hospital Name Novant Health Brunswick Medical Center
Facility ID 340158

Location

Address 1 MEDICAL CENTER DR PO BOX 139
City/Town Supply
State NC
ZIP Code 28462
County/Parish BRUNSWICK

Health System

Health System Novant Health
Health System Website Domain novanthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 15
Health System Total Beds 3749
Health System Hospital Locations North Carolina and South Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Novant Health
Emergency Services Yes

Heather King

President and Chief Operating Officer

Heather King has been named president and chief operating officer of Novant Health Brunswick Medical Center. King previously served as chief nursing officer and director of operations of Novant Health Clemmons Medical Center in Clemmons, North Carolina. In her new role, King will lead overall hospital operations at Brunswick Medical Center and will collaborate with leaders, physician partners and team members across the facility and the entire Coastal region to implement strategic initiatives that align with the mission and vision of Novant Health. [1] She joined Novant Health more than 16 years ago as a certified nursing assistant in Winston-Salem, N.C. She was previously named to the American Health Council’s “Nurses to Watch” list. [4] She enjoys helping others in the community and has been involved with the Clemmons Food Pantry, Habitat for Humanity and Carolina Cross Connection. [1] Shelbourn Stevens, Novant Health senior vice president and president of Novant Health New Hanover Regional Medical Center and Novant Health's Coastal region, described her as a registered nurse and true servant leader who brings empathy and adaptability with a strong focus on delivering patient-centered, compassionate care. [1, 4] She took the role effective August 14, 2022, replacing Laurie Whalin. [1, 4]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 60

Staffing & Personnel

FTE Employees on Payroll 472.24
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 7145
Inpatient Days (Title XIX) 723
Total Inpatient Days 18126
Bed Count 65
Available Bed Days 23725
Discharges (Title V) NA
Discharges (Title XVIII) 1663
Discharges (Title XIX) 244
Total Discharges 4208

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 5081
Inpatient Days (Title XIX; Adults & Peds) 534
Total Inpatient Days (Adults & Peds) 12249
Bed Count (Adults & Peds) 46
Available Bed Days (Adults & Peds) 16790
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1663
Discharges (Title XIX; Adults & Peds) 244
Total Discharges (Adults & Peds) 4208

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 157

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 0.8
Readmission Score Hospital Return Days for Pneumonia Patients 25.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.2
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.420
CAUTI SIR (Standardized Infection Ratio) 0.549
SSI SIR (Standardized Infection Ratio) 1.151
CDI SIR (Standardized Infection Ratio) 0.313
MRSA SIR (Standardized Infection Ratio) 1.183

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,928
Bad Debt Expense $7,968
Uncompensated Care Cost $7,433
Total Uncompensated Care $7,433

Operating Expenses ($ thousands)

Total Salaries $37,554
Overhead Expenses (Non-Salary) $71,983
Depreciation Expense $978
Total Operating Costs $103,750

Charges ($ thousands)

Inpatient Charges $175,862
Outpatient Charges $389,381
Total Patient Charges $565,243

Wage-Related Details ($ thousands)

Core Wage Costs $9,497
Wage Costs (RHC/FQHC)
Adjusted Salaries $37,636
Contract Labor (Patient Care) $6,065
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $368
Short-Term Investments
Notes Receivable $1,730
Accounts Receivable $45,010
Allowance for Doubtful Accounts $-25,981
Inventory $3,246
Prepaid Expenses $315
Other Current Assets
Total Current Assets $24,828

Balance Sheet – Fixed Assets ($ thousands)

Land Value $5,172
Land Improvements Value $10,391
Building Value $97,450
Leasehold Improvements $704
Fixed Equipment Value $2,506
Major Movable Equipment $29,087
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $70,968

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $4,956
Total Other Assets $4,956
Total Assets $100,751

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,365
Salaries & Wages Payable $4,379
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $8,466
Total Current Liabilities $-74,003

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $5,564
Total Long-Term Liabilities $5,564
Total Liabilities $-68,439

Balance Sheet – Equity ($ thousands)

General Fund Balance $169,190
Total Fund Balances $169,190
Total Liabilities & Equity $100,751

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,717
DRG (Post-Oct 1) $3,515
Outlier Payments
DSH Adjustment $214
Eligible DSH % $0
Simulated MC Payments $7,671
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $178,028
Outpatient Revenue $395,817
Total Patient Revenue $573,845
Contractual Allowances & Discounts $430,639
Net Patient Revenue $143,206
Total Operating Expenses $124,686
Net Service Income $18,520
Other Income $1,188
Total Income $19,708
Other Expenses
Net Income $19,708

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $16,523
Medicaid Charges $71,193
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No