Novant Health Forsyth Medical Center

Novant Health Forsyth Medical Center, located at 3333 Silas Creek Parkway in Winston-Salem, NC, is one of the largest and most distinguished hospitals in North Carolina. As a 921-bed regional referral center, it offers a full range of world-class, life-saving medical services for all ages across the Triad and beyond, serving 22 counties. Forsyth Medical Center is a leader in stroke care, boasting advanced neurological and neurosurgical services with rapid response times. Experience exceptional care close to home, from cancer and heart care to welcoming your newest little one in a home-like setting with a high-level NICU.

Identifiers

Hospital Name Novant Health Forsyth Medical Center
Facility ID 340014

Location

Address 3333 SILAS CREEK PARKWAY
City/Town Winston-Salem
State NC
ZIP Code 27103
County/Parish FORSYTH

Health System

Health System Novant Health
Health System Website Domain novanthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 15
Health System Total Beds 3749
Health System Hospital Locations North Carolina and South Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Novant Health
Emergency Services Yes

Alisha Hutchens

President, Novant Health Forsyth Medical Center

Named president of Novant Health Forsyth Medical Center, Novant Health Medical Park Hospital and acute care operations for the Triad Region as part of a new leadership structure for Novant Health.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 912

Staffing & Personnel

FTE Employees on Payroll 5142.92
FTE Interns & Residents 4.06

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 43546
Inpatient Days (Title XIX) 11477
Total Inpatient Days 219580
Bed Count 906
Available Bed Days 330690
Discharges (Title V) NA
Discharges (Title XVIII) 6706
Discharges (Title XIX) 1373
Total Discharges 32415

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 33756
Inpatient Days (Title XIX; Adults & Peds) 9680
Total Inpatient Days (Adults & Peds) 174010
Bed Count (Adults & Peds) 736
Available Bed Days (Adults & Peds) 268640
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 6706
Discharges (Title XIX; Adults & Peds) 1373
Total Discharges (Adults & Peds) 32415

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication โ€“ Star Rating
Doctor Communication โ€“ Star Rating
Staff Responsiveness โ€“ Star Rating
Communication About Medicines โ€“ Star Rating
Discharge Information โ€“ Star Rating
Care Transition โ€“ Star Rating
Cleanliness โ€“ Star Rating
Quietness โ€“ Star Rating
Overall Hospital Rating โ€“ Star Rating
Recommend Hospital โ€“ Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 71%

Mortality Group Indicators

Mortality Group โ€“ Rate of Complications for Hip/Knee Replacement Patients Better Than National Average
Mortality Group โ€“ Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group โ€“ Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group โ€“ Death Rate for COPD Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Pneumonia Patients Better Than National Average
Mortality Group โ€“ Death Rate for Stroke Patients No Different Than National Average
Mortality Group โ€“ Pressure Ulcer Rate Better Than National Average
Mortality Group โ€“ Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group โ€“ Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group โ€“ In-Hospital Fall with Hip Fracture Rate
Mortality Group โ€“ Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group โ€“ Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group โ€“ Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Sepsis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group โ€“ Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group โ€“ CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 206

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -2
Readmission Score Hospital Return Days for Heart Failure Patients 17.5
Readmission Score Hospital Return Days for Pneumonia Patients 11.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 8.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.6
Readmission Score Rate of Readmission for CABG 11
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.5
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.3
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Better Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.816
CAUTI SIR (Standardized Infection Ratio) 0.615
SSI SIR (Standardized Infection Ratio) 0.763
CDI SIR (Standardized Infection Ratio) 0.314
MRSA SIR (Standardized Infection Ratio) 0.484

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $45,977
Bad Debt Expense $58,239
Uncompensated Care Cost $62,479
Total Uncompensated Care $96,007

Operating Expenses ($ thousands)

Total Salaries $468,723
Overhead Expenses (Non-Salary) $835,590
Depreciation Expense $50,089
Total Operating Costs $1,146,849

Charges ($ thousands)

Inpatient Charges $1,931,909
Outpatient Charges $2,146,988
Total Patient Charges $4,078,898

Wage-Related Details ($ thousands)

Core Wage Costs $93,235
Wage Costs (RHC/FQHC)
Adjusted Salaries $467,773
Contract Labor (Patient Care) $98,922
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $2

Balance Sheet โ€“ Current Assets ($ thousands)

Cash & Bank Balances $95
Short-Term Investments
Notes Receivable
Accounts Receivable $468,824
Allowance for Doubtful Accounts $-271,017
Inventory $28,690
Prepaid Expenses $975
Other Current Assets $831
Total Current Assets $245,553

Balance Sheet โ€“ Fixed Assets ($ thousands)

Land Value $11,489
Land Improvements Value $24,839
Building Value $727,209
Leasehold Improvements $10,824
Fixed Equipment Value $76,896
Major Movable Equipment $534,326
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $596,931

Balance Sheet โ€“ Other Assets ($ thousands)

Long-Term Investments $35,546
Other Assets $27,951
Total Other Assets $65,056
Total Assets $907,540

Balance Sheet โ€“ Current Liabilities ($ thousands)

Accounts Payable $33,730
Salaries & Wages Payable $112,728
Payroll Taxes Payable
Short-Term Debt $852
Deferred Revenue $35
Other Current Liabilities $8,324
Total Current Liabilities $-2,170,646

Balance Sheet โ€“ Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $25,363
Total Long-Term Liabilities $25,363
Total Liabilities $-2,145,284

Balance Sheet โ€“ Equity ($ thousands)

General Fund Balance $3,052,824
Total Fund Balances $3,052,824
Total Liabilities & Equity $907,540

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $58,711
DRG (Post-Oct 1) $20,915
Outlier Payments
DSH Adjustment $1,893
Eligible DSH % $0
Simulated MC Payments $132,552
Total IME Payments $164

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,020,495
Outpatient Revenue $2,344,156
Total Patient Revenue $4,364,650
Contractual Allowances & Discounts $3,005,170
Net Patient Revenue $1,359,480
Total Operating Expenses $1,455,601
Net Service Income $-96,121
Other Income $41,427
Total Income $-54,694
Other Expenses
Net Income $-54,694

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $109,287
Medicaid Charges $393,134
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No