Memorial Hospital of South Bend

Located in South Bend, Indiana, Memorial Hospital is a comprehensive, Level II trauma center dedicated to providing exceptional care for the community. Founded in 1894, we offer a wide range of clinical services, including heart and vascular care, newborn intensive care, pediatrics, cancer treatment, and advanced surgical options, including robotic surgery. As the second-largest employer in St. Joseph County, we are committed to innovation and investing in the future of healthcare, demonstrated by our ongoing expansion to enhance patient experience and support the growing needs of the region. Our dedicated team of professionals provides compassionate, patient-centered care, ensuring access to advanced medical services in a comfortable and healing environment.

Identifiers

Hospital Name Memorial Hospital of South Bend
Facility ID 150058

Location

Address 615 N MICHIGAN ST
City/Town South Bend
State IN
ZIP Code 46601
County/Parish ST. JOSEPH

Health System

Health System Beacon Health System
Health System Website Domain beaconhealthsystem.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 844
Health System Hospital Locations Indiana and Michigan

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Beacon Health System
Emergency Services Yes

Larry Tracy

President, Memorial Hospital of South Bend

Larry Tracy serves as President of Memorial Hospital of South Bend and President of Beacon Children's Hospital, overseeing strategic direction, operational management, and patient care for key healthcare facilities within the Beacon Health System since 2016. [2] He is charged with aligning the strategic direction of the hospital with that of Beacon Health System and executing plans for collective success. [4] His operational responsibilities include fiscal and general operations, patient care operations, professional development, quality and safety. [4] An experienced health care executive and former U.S. Army officer, he was previously President of Barnes-Jewish St. Peters Hospital and Progress West Hospital in Missouri from 2013-2016 and Chief Operating Officer at Barnes-Jewish West County Hospital from 2008-2013. [3] During his tenure there, he was instrumental in developing strong teams, growing clinical programs, aligning and standardizing clinical operations, and gaining efficiencies to reduce costs and deliver more value for patients and customers. [3] Prior to these roles, Tracy held various positions, including Vice President at NorthShore University HealthSystem and Administrative Fellow at Northwestern Memorial Hospital. [2, 3] He earned his master's degree in health administration from The Ohio State University and a Bachelor of Arts in Economics. [2, 3] His background includes military service as a Commissioned Officer in the US Army from 1991-1999, specializing in logistics, finance, and air defense operations. [2, 3] He joined Memorial Hospital in June 2016. [3] Larry Tracy is also listed as the administrator for Memorial Hospital of South Bend. [5]

Tomas Howard

Project Lead

Tomas Howard joined Beacon as a project lead in 2020. [4] He serves as a liaison between hospital leadership and the CannonDesign and Walsh teams working on the Memorial Hospital tower project. [4] He also partners with front-line user groups and departmental heads to ensure that tower project leaders are addressing employee and patient feedback, and works to make sure that the many action items for a project of this scale happen simultaneously and none are overlooked or forgotten. [4] Tomas Howard has also shared his personal story as an LGBTQIA+ associate during Pride Month, highlighting the importance of support in the workplace. [8]

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 463

Staffing & Personnel

FTE Employees on Payroll 2298.97
FTE Interns & Residents 27.25

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 22318
Inpatient Days (Title XIX) 5910
Total Inpatient Days 107802
Bed Count 429
Available Bed Days 156585
Discharges (Title V) NA
Discharges (Title XVIII) 3915
Discharges (Title XIX) 580
Total Discharges 19390

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 20560
Inpatient Days (Title XIX; Adults & Peds) 4338
Total Inpatient Days (Adults & Peds) 88099
Bed Count (Adults & Peds) 363
Available Bed Days (Adults & Peds) 132495
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3915
Discharges (Title XIX; Adults & Peds) 580
Total Discharges (Adults & Peds) 19390

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has multiple significant high-patient-mortality concerns.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients Worse Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 171

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -10.7
Readmission Score Hospital Return Days for Heart Failure Patients -10.8
Readmission Score Hospital Return Days for Pneumonia Patients 2.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.8
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.7
Readmission Score Rate of Readmission for CABG 10.8
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 20.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.6
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.859
CAUTI SIR (Standardized Infection Ratio) 0.307
SSI SIR (Standardized Infection Ratio) 1.002
CDI SIR (Standardized Infection Ratio) 0.181
MRSA SIR (Standardized Infection Ratio) 0.287

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,167
Bad Debt Expense $23,865
Uncompensated Care Cost $10,269
Total Uncompensated Care $10,333

Operating Expenses ($ thousands)

Total Salaries $199,084
Overhead Expenses (Non-Salary) $370,955
Depreciation Expense $22,976
Total Operating Costs $502,584

Charges ($ thousands)

Inpatient Charges $1,167,934
Outpatient Charges $810,701
Total Patient Charges $1,978,635

Wage-Related Details ($ thousands)

Core Wage Costs $44,981
Wage Costs (RHC/FQHC)
Adjusted Salaries $199,084
Contract Labor (Patient Care) $20,488
Wage Costs (Part A Teaching) $268
Wage Costs (Interns & Residents) $434

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $21,953
Short-Term Investments $15,941
Notes Receivable
Accounts Receivable $269,370
Allowance for Doubtful Accounts $-152,375
Inventory $18,016
Prepaid Expenses $963
Other Current Assets $42,055
Total Current Assets $225,276

Balance Sheet – Fixed Assets ($ thousands)

Land Value $26,982
Land Improvements Value
Building Value $530,738
Leasehold Improvements
Fixed Equipment Value $255,015
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $336,116

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $30,484
Total Other Assets $30,484
Total Assets $591,876

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $50,943
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt $5,320
Deferred Revenue
Other Current Liabilities $2,980
Total Current Liabilities $59,243

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $173,397
Total Long-Term Liabilities $173,397
Total Liabilities $232,640

Balance Sheet – Equity ($ thousands)

General Fund Balance $349,883
Total Fund Balances $359,236
Total Liabilities & Equity $591,876

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $33,224
DRG (Post-Oct 1) $11,307
Outlier Payments
DSH Adjustment $2,781
Eligible DSH % $0
Simulated MC Payments $41,171
Total IME Payments $1,157

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,167,934
Outpatient Revenue $810,701
Total Patient Revenue $1,978,635
Contractual Allowances & Discounts $1,347,165
Net Patient Revenue $631,470
Total Operating Expenses $570,038
Net Service Income $61,431
Other Income $42,286
Total Income $103,717
Other Expenses
Net Income $103,717

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $147,917
Medicaid Charges $452,497
Net CHIP Revenue
CHIP Charges $6

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No