Wilcox Medical Center

Wilcox Medical Center, located at 3-3420 Kuhio Highway in Lihue, HI, is the largest medical center on Kauai, offering a wide range of services across 30 specialties, including cardiology, emergency care, and oncology. Founded in 1938, this not-for-profit medical center is dedicated to providing quality, accessible healthcare to the Kauai community. Wilcox Medical Center features an 18-bed Emergency Department, serving as the island's Primary Stroke Center and is the first American College of Surgeons-verified Level III Trauma Center in Hawaii. As part of Hawaii Pacific Health, Wilcox combines advanced technology with compassionate care to ensure the well-being of its patients.

Identifiers

Hospital Name Wilcox Medical Center
Facility ID 120014

Location

Address 3-3420 KUHIO HIGHWAY
City/Town Lihue
State HI
ZIP Code 96766
County/Parish KAUAI

Health System

Health System Hawaii Pacific Health
Health System Website Domain hawaiipacifichealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 589
Health System Hospital Locations Hawaii

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Federal
Ownership Details Hawaii Pacific Health
Emergency Services Yes

No leaders were identified on Wilcox Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 71

Staffing & Personnel

FTE Employees on Payroll 446.03
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 3899
Inpatient Days (Title XIX) 16
Total Inpatient Days 17047
Bed Count 72
Available Bed Days 26280
Discharges (Title V) NA
Discharges (Title XVIII) 752
Discharges (Title XIX) 5
Total Discharges 3281

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 3649
Inpatient Days (Title XIX; Adults & Peds) 16
Total Inpatient Days (Adults & Peds) 14716
Bed Count (Adults & Peds) 65
Available Bed Days (Adults & Peds) 23725
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 752
Discharges (Title XIX; Adults & Peds) 5
Total Discharges (Adults & Peds) 3281

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 74%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 167

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 36.1
Readmission Score Hospital Return Days for Pneumonia Patients -8.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.827
CAUTI SIR (Standardized Infection Ratio) 1.679
SSI SIR (Standardized Infection Ratio) 1.970
CDI SIR (Standardized Infection Ratio) 0.708
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $825
Bad Debt Expense $3,144
Uncompensated Care Cost $1,750
Total Uncompensated Care $1,750

Operating Expenses ($ thousands)

Total Salaries $42,047
Overhead Expenses (Non-Salary) $105,924
Depreciation Expense $7,133
Total Operating Costs $120,979

Charges ($ thousands)

Inpatient Charges $136,916
Outpatient Charges $279,284
Total Patient Charges $416,200

Wage-Related Details ($ thousands)

Core Wage Costs $12,248
Wage Costs (RHC/FQHC)
Adjusted Salaries $41,920
Contract Labor (Patient Care) $446
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-47
Short-Term Investments
Notes Receivable
Accounts Receivable $48,189
Allowance for Doubtful Accounts $-31,243
Inventory $4,871
Prepaid Expenses $145
Other Current Assets $0
Total Current Assets $25,626

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,112
Land Improvements Value $3,672
Building Value $112,317
Leasehold Improvements
Fixed Equipment Value $79
Major Movable Equipment $39,631
Minor Depreciable Equipment $2,157
Health IT Assets $2,565
Total Fixed Assets $62,921

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $19,298
Other Assets $2,584
Total Other Assets $21,882
Total Assets $110,429

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,161
Salaries & Wages Payable $6,094
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $13
Other Current Liabilities $2,366
Total Current Liabilities $13,633

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $59
Total Long-Term Liabilities $59
Total Liabilities $13,692

Balance Sheet – Equity ($ thousands)

General Fund Balance $96,737
Total Fund Balances $96,737
Total Liabilities & Equity $110,429

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $1,871
DRG (Post-Oct 1) $6,801
Outlier Payments
DSH Adjustment $260
Eligible DSH % $0
Simulated MC Payments $8,234
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $136,916
Outpatient Revenue $279,284
Total Patient Revenue $416,200
Contractual Allowances & Discounts $264,238
Net Patient Revenue $151,963
Total Operating Expenses $147,971
Net Service Income $3,992
Other Income $8,482
Total Income $12,474
Other Expenses $32
Net Income $12,442

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $26,414
Medicaid Charges $75,266
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No