University Health

University Health, located in San Antonio, Texas, is Bexar County's only locally owned and operated health system. It serves as a vital resource for the community, providing high-quality and compassionate care to all, regardless of insurance status. As an academic medical center and the primary teaching hospital for UT Health San Antonio, University Health fosters innovation, education, and discovery in medicine. The system includes University Hospital, a Level I Trauma Center for both adults and children, along with a network of primary and specialty care centers. University Health is committed to improving the health of the community through its comprehensive services and dedication to patient-centered care.

Identifiers

Hospital Name University Health
Facility ID 450213

Location

Address 4502 MEDICAL DR
City/Town San Antonio
State TX
ZIP Code 78229
County/Parish BEXAR

Health System

Health System Independent
Health System Website Domain universityhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 1034
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details University Health (TX)
Emergency Services Yes

Edward Banos

President, Chief Executive Officer

Joined University Health in 2015. Formerly Executive Vice President and Chief Operating Officer. Has over 30 years of experience in administrative healthcare. Previously served as the president and CEO of Duke Lifepoint Upper Peninsula Health System and the CEO of Superior Health Partners. Earned a bachelor’s degree in Health Records Administration from the University of Pittsburgh and a master’s in Health Service Administration from Armstrong Atlantic State University. [11, 12, 13]

Bryan Alsip, MD, MPH

Executive Vice President, Chief Medical Officer

NA

Leni Kirkman

Executive Vice President, Chief Marketing Communications & Corporate Affairs Officer

NA

Sara M. Alger

President, University Health Foundation

NA

Andrea Casas

Senior Vice President, Chief Human Resources Officer

NA

Julieanne Eddy

Vice President, Chief Quality & Accreditation Officer

NA

Michael Gardner, MD

Administrator

NA

Carol Huber, DrPH, MBA

Vice President

NA

Monika Kapur, MD

President

NA

Ethel Morton

Vice President

NA

Kevin Nyaribo

Vice President

NA

Charles Reed, PhD

Vice President

NA

Jennifer Rodriguez, PharmD

Vice President

NA

Anna Taranova, MD

Vice President

NA

Pam Bean

Chief Operating Officer

Has more than 30 years of experience in leadership roles at University Health. Prior to becoming COO, Bean was the Vice President of Ambulatory Care and Associate Administrator of Practice Management. Before joining University Health, Bean served in various healthcare roles throughout the Kansas City area, was the co-lead and service Chief of Nursing and Primary Care at the Kansas City VA Medical Center and an Adjunct Professor at Avila University. Bean designed and launched the openings of the UH2 Medical Office Building and UH Community Care Linwood Clinic. [5]

Sharon Freese, RN, BSN, MSW

Chief Operating Officer, Behavioral Health

Provides leadership for the University Health Behavioral Health division, including clinical services, staff competence, financial viability, customer satisfaction and client safety for hospital- and community-based services. [5]

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 1034

Staffing & Personnel

FTE Employees on Payroll 6491.63
FTE Interns & Residents 518.46

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 22245
Inpatient Days (Title XIX) 17009
Total Inpatient Days 202985
Bed Count 657
Available Bed Days 239805
Discharges (Title V) NA
Discharges (Title XVIII) 3527
Discharges (Title XIX) 3266
Total Discharges 31480

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 18934
Inpatient Days (Title XIX; Adults & Peds) 10726
Total Inpatient Days (Adults & Peds) 147567
Bed Count (Adults & Peds) 505
Available Bed Days (Adults & Peds) 184325
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3527
Discharges (Title XIX; Adults & Peds) 3266
Total Discharges (Adults & Peds) 31480

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 71%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 305

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -0.2
Readmission Score Hospital Return Days for Heart Failure Patients 1.7
Readmission Score Hospital Return Days for Pneumonia Patients 19.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.7
Readmission Score Rate of Readmission for CABG 11.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.1
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.672
CAUTI SIR (Standardized Infection Ratio) 0.656
SSI SIR (Standardized Infection Ratio) 1.207
CDI SIR (Standardized Infection Ratio) 0.350
MRSA SIR (Standardized Infection Ratio) 0.677

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $310,578
Bad Debt Expense $46,593
Uncompensated Care Cost $324,924
Total Uncompensated Care $326,827

Operating Expenses ($ thousands)

Total Salaries $675,631
Overhead Expenses (Non-Salary) $1,980,620
Depreciation Expense $84,489
Total Operating Costs $1,393,462

Charges ($ thousands)

Inpatient Charges $2,441,059
Outpatient Charges $2,132,504
Total Patient Charges $4,573,563

Wage-Related Details ($ thousands)

Core Wage Costs $80,315
Wage Costs (RHC/FQHC)
Adjusted Salaries $675,631
Contract Labor (Patient Care) $59,266
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $7,337

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $369,796
Short-Term Investments $360,874
Notes Receivable
Accounts Receivable $602,148
Allowance for Doubtful Accounts $-428,196
Inventory $42,055
Prepaid Expenses $63,177
Other Current Assets $87,548
Total Current Assets $1,565,413

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value $65,270
Building Value $1,419,340
Leasehold Improvements
Fixed Equipment Value $30,131
Major Movable Equipment $195,999
Minor Depreciable Equipment $459,351
Health IT Assets
Total Fixed Assets $1,174,769

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $2,013,091
Total Other Assets $2,013,091
Total Assets $4,753,273

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $200,954
Salaries & Wages Payable $279,530
Payroll Taxes Payable
Short-Term Debt $35,735
Deferred Revenue
Other Current Liabilities $-6,474
Total Current Liabilities $509,746

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $1,863,372
Total Long-Term Liabilities $1,863,372
Total Liabilities $2,373,118

Balance Sheet – Equity ($ thousands)

General Fund Balance $2,380,154
Total Fund Balances $2,380,154
Total Liabilities & Equity $4,753,273

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $32,599
DRG (Post-Oct 1) $10,581
Outlier Payments
DSH Adjustment $4,449
Eligible DSH % $0
Simulated MC Payments $55,314
Total IME Payments $13,754

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,487,472
Outpatient Revenue $2,316,307
Total Patient Revenue $4,803,779
Contractual Allowances & Discounts $3,707,627
Net Patient Revenue $1,096,152
Total Operating Expenses $2,656,251
Net Service Income $-1,560,098
Other Income $1,794,124
Total Income $234,025
Other Expenses $-2,745
Net Income $236,770

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $223,594
Medicaid Charges $1,003,371
Net CHIP Revenue $962
CHIP Charges $9,368

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No