UPMC Cole

UPMC Cole, located at 1001 East Second Street in Coudersport, PA, is a modern and progressive rural health network serving north central Pennsylvania and south central New York. As a critical access hospital accredited by The Joint Commission, UPMC Cole is dedicated to providing quality patient care and improving the quality of life for all patients in the surrounding rural communities. UPMC Cole offers a wide range of services, including cancer care, dental services, heart and vascular care, orthopedics, physical therapy and rehabilitation, rural health clinics, and women's health. With a commitment to meeting the needs of the community, UPMC Cole strives to provide comprehensive, high-quality health care close to home.

Identifiers

Hospital Name UPMC Cole
Facility ID 391313

Location

Address 1001 EAST SECOND STREET
City/Town Coudersport
State PA
ZIP Code 16915
County/Parish POTTER

Health System

Health System UPMC
Health System Website Domain UPMC.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 29
Health System Total Beds 6359
Health System Hospital Locations Maryland, New York and Pennsylvania

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details UPMC
Emergency Services Yes

Janie Hilfiger

President

President of UPMC Cole and UPMC Wellsboro. Has over 40 years of health care expertise in strategic planning, clinical operations, nursing, and patient care. Announced retirement after 45 years of service and leadership in rural health care in the Northern Tier of Pennsylvania.

Dr. Perry Doan

Medical Director for Emergency Services

New medical director for emergency services at UPMC Cole. Has more than 11 years of experience in emergency medicine. Also serves as a physician with emergency services at UPMC Wellsboro. Received medical degree from Philadelphia College of Osteopathic Medicine and completed residency training at Geisinger Medical Center in Danville. Board-certified by the American Board of Emergency Medicine and is a Fellow of the American College of Emergency Physicians. Understands the challenges healthcare providers face in rural environments.

Ron Rapp

Chief Financial Officer

NA

Timothy Brown

Vice President, Operations, UPMC Cole Medical Group

Also referred to as President, Vice President of Operations, UPMC Cole Medical Group. Quoted regarding the development of a palliative care service, stating, 'An interdisciplinary team, passionate about palliative and end of life care, met routinely to identify service gaps and community needs and formulated concise goals utilizing best practices for end-of-life care.'

Amy Hunt

Director, Operations

Also listed as Ex Officio on the Cole Foundation Board of Trustees.

Dr. Daniel Glunk

Interim President

Mentioned as interim president in a newsletter interview. Also listed as Assistant Secretary & Treasurer, Ex Officio of the Cole Foundation Board of Trustees.

Ethan Gable, MD

Medical Director of Women's Health Services

Quoted regarding the consolidation of childbirth delivery services to UPMC Wellsboro, stating, 'Through the work of our local UPMC Magee-Womens teams, we are expanding outpatient women's health services across the region, including at UPMC Cole in Coudersport and UPMC Wellsboro.' Also stated, 'Clinical specialty and nursing workforce challenges are prevalent in rural healthcare and are not unique to Coudersport and the teams at UPMC Cole.'

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 314.02
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1357
Inpatient Days (Title XIX) 12
Total Inpatient Days 3687
Bed Count 25
Available Bed Days 9125
Discharges (Title V) NA
Discharges (Title XVIII) 344
Discharges (Title XIX) 3
Total Discharges 958

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 902
Inpatient Days (Title XIX; Adults & Peds) 7
Total Inpatient Days (Adults & Peds) 2284
Bed Count (Adults & Peds) 21
Available Bed Days (Adults & Peds) 7665
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 344
Discharges (Title XIX; Adults & Peds) 3
Total Discharges (Adults & Peds) 958

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients were very positive about the cleanliness of the hospital. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 66%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 157

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 19.2
Readmission Score Hospital Return Days for Pneumonia Patients -8.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.6
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $151
Bad Debt Expense $3,485
Uncompensated Care Cost $1,663
Total Uncompensated Care $1,995

Operating Expenses ($ thousands)

Total Salaries $40,219
Overhead Expenses (Non-Salary) $55,813
Depreciation Expense $1,535
Total Operating Costs $83,682

Charges ($ thousands)

Inpatient Charges $19,449
Outpatient Charges $166,798
Total Patient Charges $186,247

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $594
Short-Term Investments
Notes Receivable
Accounts Receivable $20,676
Allowance for Doubtful Accounts $-16,356
Inventory $1,057
Prepaid Expenses
Other Current Assets $1,604
Total Current Assets $12,637

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,031
Land Improvements Value $483
Building Value $26,509
Leasehold Improvements
Fixed Equipment Value $1,911
Major Movable Equipment $10,524
Minor Depreciable Equipment $4,419
Health IT Assets
Total Fixed Assets $28,826

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $1,005
Other Assets $11,726
Total Other Assets $12,732
Total Assets $54,195

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $792
Salaries & Wages Payable $445
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $2,249
Total Current Liabilities $3,485

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $31
Total Long-Term Liabilities $31
Total Liabilities $3,516

Balance Sheet – Equity ($ thousands)

General Fund Balance $50,679
Total Fund Balances $50,679
Total Liabilities & Equity $54,195

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $24,028
Outpatient Revenue $188,366
Total Patient Revenue $212,394
Contractual Allowances & Discounts $124,255
Net Patient Revenue $88,139
Total Operating Expenses $96,033
Net Service Income $-7,894
Other Income $3,429
Total Income $-4,464
Other Expenses $139
Net Income $-4,603

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $15,975
Medicaid Charges $36,295
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH
EHR Version Unknown
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP MEDITECH
ERP Version NA
EHR is Changing No