Mercy Hospital Oklahoma City

Located in northwest Oklahoma City, Mercy Hospital Oklahoma City is dedicated to providing a comprehensive range of medical services to our community. We offer advanced technology and treatments, including specialized care in cancer, stroke, breast imaging, and robotic surgery. Our Level-III NICU provides critical care for newborns, and we are proud to be recognized for our patient safety and maternity care. Experience compassionate care and advanced medicine at Mercy Hospital Oklahoma City, where your health comes first. We have over 5,000 physicians and advanced practitioners and more than 50,000 co-workers serving patients and families across Arkansas, Illinois, Kansas, Missouri, and Oklahoma.

Identifiers

Hospital Name Mercy Hospital Oklahoma City
Facility ID 370013

Location

Address 4300 WEST MEMORIAL ROAD
City/Town Oklahoma City
State OK
ZIP Code 73120
County/Parish OKLAHOMA

Health System

Health System Mercy (MO)
Health System Website Domain mercy.net
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 33
Health System Total Beds 5401
Health System Hospital Locations Arkansas, Kansas, Missouri and Oklahoma

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Ownership Details Mercy (MO)
Emergency Services Yes

Bennett Geister

President, Mercy Oklahoma City Communities

Will oversee St. Louis-based Mercy's hospitals and clinics in the Oklahoma City metropolitan area and provide leadership support to the system's facilities in Kingfisher, Logan County and Watonga, Okla. Previously served as CEO of Hillcrest Hospital South in Tulsa, Okla., since 2018. Was named chair-elect of the Oklahoma Hospital Association board. Was born at Mercy Hospital Oklahoma City.

Tess Clemens

Market CEO, Mercy Rehabilitation Hospitals Oklahoma City

Market CEO for the two Mercy rehabilitation facilities owned and operated as part of a joint venture in Oklahoma City. Previously served as CEO of Mercy Rehabilitation Hospital Oklahoma City South since 2021. Has nearly 20 years in health care and more than five years in leadership roles for rehabilitation hospitals. Earned a bachelor's in chemistry from The University of Memphis and a doctorate degree from the College of Pharmacy at The University of Tennessee Health Science Center.

Christopher Hahne

Vice President, Finance, Mercy Hospital Oklahoma City

NA

Zack Dawson

Chief Operating Officer, Mercy Hospital Oklahoma City

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 385

Staffing & Personnel

FTE Employees on Payroll 2380.9
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 22312
Inpatient Days (Title XIX) 18030
Total Inpatient Days 84259
Bed Count 344
Available Bed Days 125560
Discharges (Title V) NA
Discharges (Title XVIII) 5328
Discharges (Title XIX) 5223
Total Discharges 17761

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 19608
Inpatient Days (Title XIX; Adults & Peds) 9066
Total Inpatient Days (Adults & Peds) 60312
Bed Count (Adults & Peds) 280
Available Bed Days (Adults & Peds) 102200
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 5328
Discharges (Title XIX; Adults & Peds) 5223
Total Discharges (Adults & Peds) 17761

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 77%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients Better Than National Average
Mortality Group – Pressure Ulcer Rate Better Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate Better Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Better Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 140

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -26.4
Readmission Score Hospital Return Days for Pneumonia Patients -22
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.1
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 13.9
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Better Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.976
CAUTI SIR (Standardized Infection Ratio) 1.160
SSI SIR (Standardized Infection Ratio) 0.576
CDI SIR (Standardized Infection Ratio) 0.224
MRSA SIR (Standardized Infection Ratio) 0.335

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $13,139
Bad Debt Expense $27,356
Uncompensated Care Cost $18,866
Total Uncompensated Care $28,199

Operating Expenses ($ thousands)

Total Salaries $209,084
Overhead Expenses (Non-Salary) $394,279
Depreciation Expense $36,185
Total Operating Costs $548,608

Charges ($ thousands)

Inpatient Charges $833,688
Outpatient Charges $1,840,315
Total Patient Charges $2,674,002

Wage-Related Details ($ thousands)

Core Wage Costs $34,198
Wage Costs (RHC/FQHC)
Adjusted Salaries $209,084
Contract Labor (Patient Care) $7,057
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $15,480
Short-Term Investments
Notes Receivable
Accounts Receivable $190,095
Allowance for Doubtful Accounts $-106,625
Inventory $14,532
Prepaid Expenses $120
Other Current Assets $1,141
Total Current Assets $114,672

Balance Sheet – Fixed Assets ($ thousands)

Land Value $41,029
Land Improvements Value $5,747
Building Value $503,083
Leasehold Improvements $597
Fixed Equipment Value $72,746
Major Movable Equipment $189,337
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $458,817

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $11,468
Other Assets $5,593
Total Other Assets $17,060
Total Assets $590,550

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $37,633
Salaries & Wages Payable $0
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $84
Other Current Liabilities $43,316
Total Current Liabilities $81,034

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $131,752
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $131,752
Total Liabilities $212,786

Balance Sheet – Equity ($ thousands)

General Fund Balance $377,764
Total Fund Balances $377,764
Total Liabilities & Equity $590,550

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $13,320
DRG (Post-Oct 1) $42,800
Outlier Payments
DSH Adjustment $1,953
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $830,979
Outpatient Revenue $1,901,829
Total Patient Revenue $2,732,808
Contractual Allowances & Discounts $2,058,554
Net Patient Revenue $674,254
Total Operating Expenses $603,364
Net Service Income $70,890
Other Income $17,664
Total Income $88,554
Other Expenses $-1
Net Income $88,554

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $45,903
Medicaid Charges $325,371
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No