Atrium Health Behavioral Health Charlotte, a facility of Carolinas Medical Center

Atrium Health Behavioral Health Charlotte, a facility of Carolinas Medical Center located at 1000 Blythe Blvd, Charlotte, NC, provides comprehensive behavioral health services, including inpatient and outpatient care. As the region's only dedicated psychiatric emergency department, we offer 24/7 support and treatment for a wide range of mental health conditions and substance use disorders. Our expert team integrates behavioral health into primary care, ensuring early detection and individualized, evidence-based treatment for adults, children, and adolescents. We are committed to empowering individuals on their journey to mental wellness through specialized programs, therapies, and a crisis intervention line staffed by master's-level professionals. For immediate support, call our mental health helpline at 704-444-2400 or text or call 988 for the National Suicide & Crisis Lifeline.

Identifiers

Hospital Name Atrium Health Behavioral Health Charlotte, a facility of Carolinas Medical Center
Facility ID 340113

Location

Address 1000 BLYTHE BLVD
City/Town Charlotte
State NC
ZIP Code 28203
County/Parish MECKLENBURG

Health System

Health System Atrium Health
Health System Website Domain atriumhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 21
Health System Total Beds 5081
Health System Hospital Locations Alabama, Georgia and North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Atrium Health
Emergency Services Yes

No leaders were identified on Atrium Health Behavioral Health Charlotte, a facility of Carolinas Medical Center's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 843

Staffing & Personnel

FTE Employees on Payroll 9791.1
FTE Interns & Residents 318.89

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 58693
Inpatient Days (Title XIX) 36122
Total Inpatient Days 380570
Bed Count 1142
Available Bed Days 416830
Discharges (Title V) NA
Discharges (Title XVIII) 8001
Discharges (Title XIX) 5243
Total Discharges 58050

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 43923
Inpatient Days (Title XIX; Adults & Peds) 24954
Total Inpatient Days (Adults & Peds) 247876
Bed Count (Adults & Peds) 766
Available Bed Days (Adults & Peds) 279590
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 8001
Discharges (Title XIX; Adults & Peds) 5243
Total Discharges (Adults & Peds) 58050

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 220

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 14.6
Readmission Score Hospital Return Days for Heart Failure Patients 21.6
Readmission Score Hospital Return Days for Pneumonia Patients -2.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 16.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.3
Readmission Score Rate of Readmission for CABG 10.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 16.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.263
CAUTI SIR (Standardized Infection Ratio) 0.793
SSI SIR (Standardized Infection Ratio) 1.243
CDI SIR (Standardized Infection Ratio) 0.338
MRSA SIR (Standardized Infection Ratio) 0.790

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $101,163
Bad Debt Expense $175,788
Uncompensated Care Cost $141,372
Total Uncompensated Care $169,348

Operating Expenses ($ thousands)

Total Salaries $1,440,375
Overhead Expenses (Non-Salary) $1,905,103
Depreciation Expense $147,432
Total Operating Costs $2,565,475

Charges ($ thousands)

Inpatient Charges $5,165,946
Outpatient Charges $6,099,004
Total Patient Charges $11,264,950

Wage-Related Details ($ thousands)

Core Wage Costs $225,442
Wage Costs (RHC/FQHC)
Adjusted Salaries $1,214,097
Contract Labor (Patient Care) $108,963
Wage Costs (Part A Teaching) $808
Wage Costs (Interns & Residents) $6,699

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-4,468
Short-Term Investments
Notes Receivable
Accounts Receivable $2,150,037
Allowance for Doubtful Accounts $-566,372
Inventory $29,804
Prepaid Expenses $5,999
Other Current Assets
Total Current Assets $1,156,369

Balance Sheet – Fixed Assets ($ thousands)

Land Value $11,287
Land Improvements Value $10,292
Building Value $1,342,419
Leasehold Improvements $81,898
Fixed Equipment Value
Major Movable Equipment $654,660
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $955,379

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $5,566,080
Other Assets $628
Total Other Assets $5,566,708
Total Assets $7,678,455

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $16,630
Salaries & Wages Payable $43,989
Payroll Taxes Payable
Short-Term Debt $21,857
Deferred Revenue
Other Current Liabilities $2,319
Total Current Liabilities $222,833

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $2,064
Total Long-Term Liabilities $2,064
Total Liabilities $224,897

Balance Sheet – Equity ($ thousands)

General Fund Balance $7,453,559
Total Fund Balances $7,453,559
Total Liabilities & Equity $7,678,455

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $92,789
DRG (Post-Oct 1) $31,374
Outlier Payments
DSH Adjustment $7,158
Eligible DSH % $0
Simulated MC Payments $123,332
Total IME Payments $10,933

Revenue & Income Statement ($ thousands)

Inpatient Revenue $5,530,646
Outpatient Revenue $5,750,936
Total Patient Revenue $11,281,582
Contractual Allowances & Discounts $8,252,616
Net Patient Revenue $3,028,966
Total Operating Expenses $3,194,704
Net Service Income $-165,738
Other Income $163,411
Total Income $-2,327
Other Expenses
Net Income $-2,327

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $386,923
Medicaid Charges $1,828,193
Net CHIP Revenue $732
CHIP Charges $3,007

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing NA