Eisenhower Health

Eisenhower Health, located at 39,000 Bob Hope Drive in Rancho Mirage, CA, is a leading non-profit teaching hospital serving the Coachella Valley. Founded in 1971, Eisenhower Health is dedicated to providing exceptional patient care, education, and research. With a 437-bed hospital and outpatient clinics, it offers comprehensive services from primary and urgent care to specialized programs in cardiology, oncology, and neuroscience. Recognized for excellence, Eisenhower Health is committed to delivering advanced healthcare and an exceptional patient experience, and was named one of the top one hundred hospitals in the United States in 2024.

Identifiers

Hospital Name Eisenhower Health
Facility ID 050573

Location

Address 39-000 BOB HOPE DRIVE
City/Town Rancho Mirage
State CA
ZIP Code 92270
County/Parish RIVERSIDE

Health System

Health System Independent
Health System Website Domain eisenhowerhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 289
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Eisenhower Medical Center, Inc.
Emergency Services Yes

No leaders were identified on Eisenhower Health's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 289

Staffing & Personnel

FTE Employees on Payroll 3648.23
FTE Interns & Residents 123.13

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 31818
Inpatient Days (Title XIX) 3344
Total Inpatient Days 81236
Bed Count 362
Available Bed Days 132167
Discharges (Title V) NA
Discharges (Title XVIII) 8366
Discharges (Title XIX) 660
Total Discharges 22688

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 28537
Inpatient Days (Title XIX; Adults & Peds) 3344
Total Inpatient Days (Adults & Peds) 72001
Bed Count (Adults & Peds) 314
Available Bed Days (Adults & Peds) 114647
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 8366
Discharges (Title XIX; Adults & Peds) 660
Total Discharges (Adults & Peds) 22688

Quality Summary

Care Quality Stengths Average overall patient satisfaction.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 77%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients Better Than National Average
Mortality Group – Pressure Ulcer Rate Better Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate Better Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Better Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 253

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -11.5
Readmission Score Hospital Return Days for Heart Failure Patients 5.7
Readmission Score Hospital Return Days for Pneumonia Patients -3.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 9.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.5
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.2
Readmission Score Rate of Readmission for CABG 10.4
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Better Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $768
Bad Debt Expense $14,872
Uncompensated Care Cost $3,625
Total Uncompensated Care $48,448

Operating Expenses ($ thousands)

Total Salaries $325,856
Overhead Expenses (Non-Salary) $832,764
Depreciation Expense $52,080
Total Operating Costs $871,652

Charges ($ thousands)

Inpatient Charges $2,315,286
Outpatient Charges $2,516,835
Total Patient Charges $4,832,122

Wage-Related Details ($ thousands)

Core Wage Costs $81,039
Wage Costs (RHC/FQHC)
Adjusted Salaries $325,856
Contract Labor (Patient Care) $103,719
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $2,646

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $59,569
Short-Term Investments
Notes Receivable
Accounts Receivable $294,544
Allowance for Doubtful Accounts $-178,363
Inventory
Prepaid Expenses $6,760
Other Current Assets $42,798
Total Current Assets $225,308

Balance Sheet – Fixed Assets ($ thousands)

Land Value $35,266
Land Improvements Value $30,096
Building Value $882,155
Leasehold Improvements $40,668
Fixed Equipment Value $18,189
Major Movable Equipment $467,938
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $555,039

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $301,818
Other Assets $292,520
Total Other Assets $723,591
Total Assets $1,503,937

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $62,958
Salaries & Wages Payable $40,184
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $8,639
Other Current Liabilities
Total Current Liabilities $172,528

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $7,802
Long-Term Notes Payable $380,619
Unsecured Loans
Other Long-Term Liabilities $56,760
Total Long-Term Liabilities $445,180
Total Liabilities $617,708

Balance Sheet – Equity ($ thousands)

General Fund Balance $886,229
Total Fund Balances $886,229
Total Liabilities & Equity $1,503,937

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $29,521
DRG (Post-Oct 1) $88,564
Outlier Payments
DSH Adjustment $2,350
Eligible DSH % $0
Simulated MC Payments $74,597
Total IME Payments $18,610

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,395,833
Outpatient Revenue $2,746,412
Total Patient Revenue $5,142,245
Contractual Allowances & Discounts $4,105,626
Net Patient Revenue $1,036,619
Total Operating Expenses $1,158,620
Net Service Income $-122,001
Other Income $106,884
Total Income $-15,117
Other Expenses
Net Income $-15,117

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $71,513
Medicaid Charges $644,927
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No