Sutter Memorial Medical Center

Sutter Memorial Medical Center, located at 1700 Coffee Rd in Modesto, CA, is a state-of-the-art healthcare facility dedicated to providing high-quality medical services to the community. As part of the Sutter Health network, we offer a comprehensive range of care, including 24-hour emergency services, inpatient and outpatient surgery, cancer treatment, cardiac care, orthopedics, obstetrics, and newborn intensive care. Our experienced physicians and advanced medical technology ensure optimal patient care in a safe and supportive environment. We are proud to be recognized for our commitment to excellence, including awards such as Healthgrades America's 50 Best Hospitals. Contact us at +1 (209) 526-4500 to learn more.

Identifiers

Hospital Name Sutter Memorial Medical Center
Facility ID 050557

Location

Address 1700 COFFEE RD
City/Town Modesto
State CA
ZIP Code 95355
County/Parish STANISLAUS

Health System

Health System Sutter Health
Health System Website Domain sutterhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 24
Health System Total Beds 4407
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Sutter Health
Emergency Services Yes

Tracy Roman

Chief Executive Officer

Tracy Roman was promoted to serve as chief executive officer of Memorial Medical Center in Modesto in early 2024. [3, 4, 7] She previously served as the chief financial officer for Memorial, Sutter Memorial Hospital in Los Banos, and Sutter Tracy Community Hospital. [3, 4, 5, 7] Roman has been with Sutter Health for five years as of early 2024. [3, 4] She has been recognized for her contributions toward expanding patient access and has been a driver in developing and expanding hospital services, including women's and children's health and cancer care. [3, 4, 7] She is also noted as a champion of quality and safety improvements and securing capital investments for infrastructure and strategic growth. [3, 4] Prior to joining Sutter Health in 2019, she held administrative positions at other area hospitals for 18 years, including serving as chief operating officer at Emanuel Medical Center in Turlock. [3, 4] Roman holds a master's degree in healthcare administration from the University of Southern California and a bachelor's degree in accounting from Stanislaus State University. [3, 4]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 275

Staffing & Personnel

FTE Employees on Payroll 1967.78
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 30223
Inpatient Days (Title XIX) 5240
Total Inpatient Days 96573
Bed Count 403
Available Bed Days 147055
Discharges (Title V) NA
Discharges (Title XVIII) 5290
Discharges (Title XIX) 854
Total Discharges 18497

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 27824
Inpatient Days (Title XIX; Adults & Peds) 4674
Total Inpatient Days (Adults & Peds) 83413
Bed Count (Adults & Peds) 356
Available Bed Days (Adults & Peds) 129900
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 5290
Discharges (Title XIX; Adults & Peds) 854
Total Discharges (Adults & Peds) 18497

Quality Summary

Care Quality Stengths Average overall patient satisfaction.
Care Quality Concerns Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 76%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 262

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -3.2
Readmission Score Hospital Return Days for Heart Failure Patients 20.3
Readmission Score Hospital Return Days for Pneumonia Patients 23.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.7
Readmission Score Rate of Readmission for CABG 10.9
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,338
Bad Debt Expense $18,494
Uncompensated Care Cost $11,781
Total Uncompensated Care $83,914

Operating Expenses ($ thousands)

Total Salaries $243,401
Overhead Expenses (Non-Salary) $476,194
Depreciation Expense $21,003
Total Operating Costs $643,649

Charges ($ thousands)

Inpatient Charges $1,718,989
Outpatient Charges $1,173,727
Total Patient Charges $2,892,716

Wage-Related Details ($ thousands)

Core Wage Costs $60,211
Wage Costs (RHC/FQHC)
Adjusted Salaries $245,680
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $605
Short-Term Investments
Notes Receivable
Accounts Receivable $558,538
Allowance for Doubtful Accounts $-434,580
Inventory $8,500
Prepaid Expenses $4,350
Other Current Assets
Total Current Assets $167,312

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,275
Land Improvements Value $8,321
Building Value $338,465
Leasehold Improvements $406
Fixed Equipment Value $26,292
Major Movable Equipment $175,665
Minor Depreciable Equipment $2,801
Health IT Assets
Total Fixed Assets $172,770

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $891
Other Assets $1,780
Total Other Assets $2,671
Total Assets $342,754

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $22,966
Salaries & Wages Payable $16,042
Payroll Taxes Payable
Short-Term Debt $488
Deferred Revenue $229
Other Current Liabilities $3,127
Total Current Liabilities $42,858

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $104,103
Unsecured Loans
Other Long-Term Liabilities $1,710
Total Long-Term Liabilities $105,813
Total Liabilities $148,671

Balance Sheet – Equity ($ thousands)

General Fund Balance $194,083
Total Fund Balances $194,083
Total Liabilities & Equity $342,754

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $58,416
DRG (Post-Oct 1) $21,643
Outlier Payments
DSH Adjustment $3,723
Eligible DSH % $0
Simulated MC Payments $52,046
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,747,141
Outpatient Revenue $1,217,001
Total Patient Revenue $2,964,142
Contractual Allowances & Discounts $2,200,357
Net Patient Revenue $763,785
Total Operating Expenses $719,595
Net Service Income $44,190
Other Income $13,533
Total Income $57,723
Other Expenses
Net Income $57,723

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $82,554
Medicaid Charges $682,275
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No