New Orleans East Hospital

New Orleans East Hospital, managed by LCMC Health, is a full-service hospital dedicated to improving the health of the New Orleans East community and beyond since 2014. With over 120 physicians on staff, we provide high-quality healthcare with courtesy, concern, kindness, and compassion. Our mission is to be the trusted leader in exceptional healthcare, embodying a welcoming spirit, respect, and integrity. We offer a wide range of services and are committed to serving our patients and each other in accordance with the highest ethical standards.

Identifiers

Hospital Name New Orleans East Hospital
Facility ID 190313

Location

Address 5620 READ BLVD
City/Town New Orleans
State LA
ZIP Code 70127
County/Parish ORLEANS

Health System

Health System LCMC Health
Health System Website Domain lcmchealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 5
Health System Total Beds 2008
Health System Hospital Locations Louisiana

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details LCMC Health
Emergency Services Yes

No leaders were identified on New Orleans East Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 40

Staffing & Personnel

FTE Employees on Payroll 318.35
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 810
Inpatient Days (Title XIX) 98
Total Inpatient Days 5818
Bed Count 60
Available Bed Days 21900
Discharges (Title V) NA
Discharges (Title XVIII) 168
Discharges (Title XIX) 16
Total Discharges 1164

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 810
Inpatient Days (Title XIX; Adults & Peds) 98
Total Inpatient Days (Adults & Peds) 5818
Bed Count (Adults & Peds) 60
Available Bed Days (Adults & Peds) 21900
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 168
Discharges (Title XIX; Adults & Peds) 16
Total Discharges (Adults & Peds) 1164

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. Patients were very positive about the quiet atmosphere of the hospital. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 68%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 139

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.152
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,821
Bad Debt Expense $1,964
Uncompensated Care Cost $4,417
Total Uncompensated Care $45,780

Operating Expenses ($ thousands)

Total Salaries $22,409
Overhead Expenses (Non-Salary) $54,731
Depreciation Expense $8,142
Total Operating Costs $73,147

Charges ($ thousands)

Inpatient Charges $52,146
Outpatient Charges $192,023
Total Patient Charges $244,169

Wage-Related Details ($ thousands)

Core Wage Costs $3,450
Wage Costs (RHC/FQHC)
Adjusted Salaries $22,409
Contract Labor (Patient Care) $16,428
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,366
Short-Term Investments
Notes Receivable
Accounts Receivable $27,884
Allowance for Doubtful Accounts $-23,283
Inventory $1,292
Prepaid Expenses $772
Other Current Assets
Total Current Assets $22,332

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,400
Land Improvements Value
Building Value $114,282
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $24,081
Minor Depreciable Equipment $1,723
Health IT Assets
Total Fixed Assets $92,574

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $6,523
Other Assets $1,231
Total Other Assets $7,754
Total Assets $122,660

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,072
Salaries & Wages Payable $3,701
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $5,018
Total Current Liabilities $44,475

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $87,024
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $87,024
Total Liabilities $131,499

Balance Sheet – Equity ($ thousands)

General Fund Balance $-2,207
Total Fund Balances $-2,207
Total Liabilities & Equity $129,292

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $1,057
DRG (Post-Oct 1) $236
Outlier Payments
DSH Adjustment $39
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $52,120
Outpatient Revenue $192,049
Total Patient Revenue $244,169
Contractual Allowances & Discounts $166,525
Net Patient Revenue $77,643
Total Operating Expenses $100,698
Net Service Income $-23,055
Other Income $16,539
Total Income $-6,516
Other Expenses
Net Income $-6,516

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue
Medicaid Charges $138,069
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No