Carle Health Proctor Hospital

**Option 1 (Focus on Rehabilitation and Comprehensive Care):** Carle Health Proctor Hospital offers comprehensive care to the Peoria community, now featuring a relocated and expanded Comprehensive Physical Rehabilitation Center with private rooms, modern facilities, and an advanced therapy gym. We provide a wide array of services, from emergency care to specialized treatments, with a dedicated team committed to your health and well-being. Experience patient-centered care at Carle Health Proctor Hospital, where we are dedicated to providing the best possible care. **Option 2 (Highlighting Senior Behavioral Health and General Surgery):** Carle Health Proctor Hospital is proud to serve the Peoria community with exceptional healthcare services, including the region's only behavioral health facility designed for older adults. We offer a variety of services, including general surgery, cardiology, and orthopedics. Our focus is on providing personalized care to meet the unique needs of each patient. At Carle Health Proctor Hospital, you'll find a dedicated team committed to your health and wellness. **Option 3 (Focus on Nursing and Integration):** Carle Health Proctor Hospital, part of Carle Health, is committed to providing high-quality care in Peoria and surrounding communities. As a Magnet-designated hospital, we are recognized for nursing excellence, delivering exceptional patient care. Carle Health Proctor offers services including cancer care, heart and vascular care, and pediatric care, and we are dedicated to being your trusted partner in all healthcare decisions.

Identifiers

Hospital Name Carle Health Proctor Hospital
Facility ID 140013

Location

Address 5409 N KNOXVILLE AVE
City/Town Peoria
State IL
ZIP Code 61614
County/Parish PEORIA

Health System

Health System Carle Health
Health System Website Domain carle.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 1521
Health System Hospital Locations Illinois

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Carle Foundation
Emergency Services Yes

No leaders were identified on Carle Health Proctor Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 285

Staffing & Personnel

FTE Employees on Payroll 421.1
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 4512
Inpatient Days (Title XIX) 754
Total Inpatient Days 10029
Bed Count 72
Available Bed Days 29685
Discharges (Title V) NA
Discharges (Title XVIII) 1057
Discharges (Title XIX) 169
Total Discharges 2349

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4116
Inpatient Days (Title XIX; Adults & Peds) 709
Total Inpatient Days (Adults & Peds) 9011
Bed Count (Adults & Peds) 68
Available Bed Days (Adults & Peds) 28225
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1057
Discharges (Title XIX; Adults & Peds) 169
Total Discharges (Adults & Peds) 2349

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients report challenges the cleanliness of the hospital. Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 59%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 166

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -11.4
Readmission Score Hospital Return Days for Pneumonia Patients 7.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.1
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.1
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.577
CAUTI SIR (Standardized Infection Ratio) 0.315
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.882
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,558
Bad Debt Expense $4,641
Uncompensated Care Cost $2,288
Total Uncompensated Care $5,827

Operating Expenses ($ thousands)

Total Salaries $27,026
Overhead Expenses (Non-Salary) $60,087
Depreciation Expense $1,175
Total Operating Costs $97,167

Charges ($ thousands)

Inpatient Charges $143,997
Outpatient Charges $495,662
Total Patient Charges $639,659

Wage-Related Details ($ thousands)

Core Wage Costs $5,901
Wage Costs (RHC/FQHC)
Adjusted Salaries $27,026
Contract Labor (Patient Care) $5,073
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $2,562
Short-Term Investments $1,710
Notes Receivable
Accounts Receivable $18,573
Allowance for Doubtful Accounts
Inventory $4,500
Prepaid Expenses $801
Other Current Assets
Total Current Assets $32,680

Balance Sheet – Fixed Assets ($ thousands)

Land Value $6,082
Land Improvements Value $1,313
Building Value $36,463
Leasehold Improvements
Fixed Equipment Value $3,560
Major Movable Equipment $115,598
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $38,775

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $6,703
Other Assets $5,756
Total Other Assets $12,459
Total Assets $83,914

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,821
Salaries & Wages Payable $2,763
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $3,315
Total Current Liabilities $14,518

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $1
Unsecured Loans
Other Long-Term Liabilities $11,038
Total Long-Term Liabilities $11,039
Total Liabilities $25,557

Balance Sheet – Equity ($ thousands)

General Fund Balance $58,357
Total Fund Balances $58,357
Total Liabilities & Equity $83,914

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $6,899
DRG (Post-Oct 1) $2,568
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $145,254
Outpatient Revenue $506,638
Total Patient Revenue $651,893
Contractual Allowances & Discounts $517,986
Net Patient Revenue $133,907
Total Operating Expenses $87,113
Net Service Income $46,794
Other Income $2,914
Total Income $49,708
Other Expenses $22,196
Net Income $27,512

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $6,403
Medicaid Charges $65,448
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No