Lakeland Regional Health Medical Center

Lakeland Regional Health Medical Center, located at 1324 Lakeland Hills Blvd in Lakeland, FL, is a leading not-for-profit healthcare system in Central Florida. As the fifth-largest hospital in Florida with 849 beds, we are home to the nation's busiest single-site emergency department. Our comprehensive services include the Hollis Cancer Center, specialized pediatric care through collaboration with Nemours Children's Health System, and a Level II Trauma Center. We are committed to providing exceptional care and promoting wellness throughout the community, offering convenient parking, excellent dining, and around-the-clock visitation.

Identifiers

Hospital Name Lakeland Regional Health Medical Center
Facility ID 100157

Location

Address 1324 LAKELAND HILLS BLVD
City/Town Lakeland
State FL
ZIP Code 33805
County/Parish POLK

Health System

Health System Independent
Health System Website Domain mylrh.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 892
Health System Hospital Locations Florida

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Lakeland Regional Health Systems
Emergency Services Yes

No leaders were identified on Lakeland Regional Health Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 892

Staffing & Personnel

FTE Employees on Payroll 4564.54
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 46134
Inpatient Days (Title XIX) 25624
Total Inpatient Days 209204
Bed Count 764
Available Bed Days 278860
Discharges (Title V) NA
Discharges (Title XVIII) 8989
Discharges (Title XIX) 5137
Total Discharges 40440

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 41973
Inpatient Days (Title XIX; Adults & Peds) 14318
Total Inpatient Days (Adults & Peds) 176759
Bed Count (Adults & Peds) 674
Available Bed Days (Adults & Peds) 246010
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 8989
Discharges (Title XIX; Adults & Peds) 5137
Total Discharges (Adults & Peds) 40440

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 66%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients Worse Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications Worse Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 195

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 9.8
Readmission Score Hospital Return Days for Heart Failure Patients 19.1
Readmission Score Hospital Return Days for Pneumonia Patients 37.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 13.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 3.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.5
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.6
Readmission Score Rate of Readmission for CABG 12.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 21.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 17.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.5
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.958
CAUTI SIR (Standardized Infection Ratio) 0.582
SSI SIR (Standardized Infection Ratio) 0.883
CDI SIR (Standardized Infection Ratio) 0.412
MRSA SIR (Standardized Infection Ratio) 1.115

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $52,556
Bad Debt Expense $98,206
Uncompensated Care Cost $69,619
Total Uncompensated Care $155,246

Operating Expenses ($ thousands)

Total Salaries $367,604
Overhead Expenses (Non-Salary) $521,622
Depreciation Expense $57,345
Total Operating Costs $843,301

Charges ($ thousands)

Inpatient Charges $2,347,747
Outpatient Charges $2,661,754
Total Patient Charges $5,009,501

Wage-Related Details ($ thousands)

Core Wage Costs $80,513
Wage Costs (RHC/FQHC)
Adjusted Salaries $367,604
Contract Labor (Patient Care) $19,155
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $14
Short-Term Investments
Notes Receivable
Accounts Receivable $105,063
Allowance for Doubtful Accounts
Inventory $20,639
Prepaid Expenses $16,996
Other Current Assets $6,035
Total Current Assets $148,746

Balance Sheet – Fixed Assets ($ thousands)

Land Value $240,954
Land Improvements Value $29,274
Building Value $429,802
Leasehold Improvements $2,056
Fixed Equipment Value $288,967
Major Movable Equipment $596,319
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $750,407

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $16,731
Other Assets $42,086
Total Other Assets $58,817
Total Assets $957,969

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $49,112
Salaries & Wages Payable $49,289
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $23,564
Total Current Liabilities $129,719

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $444,056
Total Long-Term Liabilities $444,056
Total Liabilities $573,775

Balance Sheet – Equity ($ thousands)

General Fund Balance $348,436
Total Fund Balances $384,194
Total Liabilities & Equity $957,969

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $86,610
Outlier Payments
DSH Adjustment $3,575
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,347,747
Outpatient Revenue $2,661,754
Total Patient Revenue $5,009,501
Contractual Allowances & Discounts $4,081,475
Net Patient Revenue $928,026
Total Operating Expenses $889,226
Net Service Income $38,800
Other Income $26,297
Total Income $65,097
Other Expenses
Net Income $65,097

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $63,593
Medicaid Charges $867,186
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No