Mercy Regional Medical Center

Mercy Regional Medical Center, located at 1010 Three Springs Blvd, Durango, CO, is Southwest Colorado's largest and most technologically advanced medical facility. As a non-profit hospital and part of CommonSpirit Health, we are dedicated to improving the health and wellness of the communities we serve in the Four Corners region. Our services include emergency medicine, a Level III trauma unit, cancer care, orthopedics, and radiology, all with a focus on personalized patient care. Continuing the legacy of the Sisters of Mercy, we strive to provide exceptional healthcare with compassion, integrity, and respect.

Identifiers

Hospital Name Mercy Regional Medical Center
Facility ID 060013

Location

Address 1010 THREE SPRINGS BLVD
City/Town Durango
State CO
ZIP Code 81301
County/Parish LA PLATA

Health System

Health System CommonSpirit Health
Health System Website Domain commonspirit.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 106
Health System Total Beds 17364
Health System Hospital Locations Arkansas, Arizona, California, Colorado, Georgia, Iowa, Kansas, Kentucky, Louisiana, Minnesota, North Dakota, Nebraska, Nevada, Ohio, Oregon, Tennessee, Texas and Utah

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Ownership Details CommonSpirit Health
Emergency Services Yes

Josh Neff

President

Josh Neff serves at president of Mercy Hospital. He has a long history in healthcare - working in the industry for 30 years and serving in leadership roles for 15. Josh joined CommonSpirit in 2018, and along with serving as Mercy’s president, he also is the System Vice President of Rural Health. In that role, Josh leads a team of critical access hospital CEOs and implements operational and turnaround plans to create long-term sustainability for CommonSpirit’s 16 affiliate hospitals. Josh has previously held leadership roles with St. Elizabeth Hospital, Porter Adventist Hospital and Pikes Peak Hospice and Palliative Care.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 82

Staffing & Personnel

FTE Employees on Payroll 833.61
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 5398
Inpatient Days (Title XIX) 3673
Total Inpatient Days 18516
Bed Count 73
Available Bed Days 26645
Discharges (Title V) NA
Discharges (Title XVIII) 1307
Discharges (Title XIX) 872
Total Discharges 4643

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4730
Inpatient Days (Title XIX; Adults & Peds) 1931
Total Inpatient Days (Adults & Peds) 11880
Bed Count (Adults & Peds) 61
Available Bed Days (Adults & Peds) 22265
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1307
Discharges (Title XIX; Adults & Peds) 872
Total Discharges (Adults & Peds) 4643

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like heart attacks so that patients don't have to come back to the hospital.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 174

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -17.4
Readmission Score Hospital Return Days for Heart Failure Patients -15.7
Readmission Score Hospital Return Days for Pneumonia Patients -9.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.3
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.8
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.8
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 16.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.9
Readmission Group Hospital Return Days for Heart Attack Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,247
Bad Debt Expense $4,238
Uncompensated Care Cost $5,080
Total Uncompensated Care $12,706

Operating Expenses ($ thousands)

Total Salaries $88,137
Overhead Expenses (Non-Salary) $155,215
Depreciation Expense $12,319
Total Operating Costs $168,062

Charges ($ thousands)

Inpatient Charges $315,459
Outpatient Charges $622,651
Total Patient Charges $938,110

Wage-Related Details ($ thousands)

Core Wage Costs $14,232
Wage Costs (RHC/FQHC)
Adjusted Salaries $88,137
Contract Labor (Patient Care) $1,785
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $59
Short-Term Investments
Notes Receivable
Accounts Receivable $116,181
Allowance for Doubtful Accounts $-71,965
Inventory $6,884
Prepaid Expenses $3,548
Other Current Assets
Total Current Assets $148,540

Balance Sheet – Fixed Assets ($ thousands)

Land Value $7,785
Land Improvements Value $446
Building Value $59,372
Leasehold Improvements $21,366
Fixed Equipment Value $3,318
Major Movable Equipment $80,828
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $69,531

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $22,694
Total Other Assets $22,694
Total Assets $240,764

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $9,108
Salaries & Wages Payable $4,336
Payroll Taxes Payable $47
Short-Term Debt
Deferred Revenue
Other Current Liabilities $417
Total Current Liabilities $13,908

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $7,293
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $7,293
Total Liabilities $21,201

Balance Sheet – Equity ($ thousands)

General Fund Balance $219,564
Total Fund Balances $219,564
Total Liabilities & Equity $240,764

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,270
DRG (Post-Oct 1) $12,602
Outlier Payments
DSH Adjustment $506
Eligible DSH % $0
Simulated MC Payments $8,359
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $312,302
Outpatient Revenue $741,204
Total Patient Revenue $1,053,507
Contractual Allowances & Discounts $783,154
Net Patient Revenue $270,352
Total Operating Expenses $243,352
Net Service Income $27,001
Other Income $14,053
Total Income $41,053
Other Expenses $-475
Net Income $41,528

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $20,232
Medicaid Charges $176,093
Net CHIP Revenue $120
CHIP Charges $599

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No