Atrium Health Cleveland

Atrium Health Cleveland, located in Shelby, NC, is a 241-bed hospital dedicated to serving Cleveland County and the surrounding region. As the first Level III trauma center in North Carolina, we provide advanced emergency care close to home. We are committed to delivering personalized medical care and actively supporting our community through health education and assistance to local organizations. Visiting hours are from 5 a.m. to 9 p.m., and we welcome families and friends to support their loved ones during their stay.

Identifiers

Hospital Name Atrium Health Cleveland
Facility ID 340021

Location

Address 201 E GROVER ST
City/Town Shelby
State NC
ZIP Code 28150
County/Parish CLEVELAND

Health System

Health System Atrium Health
Health System Website Domain atriumhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 21
Health System Total Beds 5081
Health System Hospital Locations Alabama, Georgia and North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Atrium Health
Emergency Services Yes

Veronica Poole-Adams

VP, Facility Executive Atrium Health Cleveland

NA

Chris Sain

Pharmacy Director

Chris Sain is employed as a Pharmacy Director with Atrium Health, a position that requires him to oversee the daily pharmacy operations of two facilities, Atrium Health Cleveland and Atrium Health Kings Mountain. He earned a B.S. in Biology from the University of North Carolina at Chapel Hill and a Doctor of Pharmacy degree from the Campbell University College of Pharmacy and Health Sciences. He returned to Shelby to work as an IV technician at Cleveland Regional Medical Center (now Atrium Health Cleveland) and later became a clinical pharmacist and then the Pharmacy Director at the same facility in 2000. He is a member of the North Carolina Association of Pharmacists (NCAP) and the American Society of Health System Pharmacists (ASHP) and has spoken at numerous continuing education programs. He received the John Young Leadership Award in 2011 presented by the Leadership Team at Atrium Health Cleveland/Kings Mountain. He also continues to work relief in a community pharmacy in Shelby.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 241

Staffing & Personnel

FTE Employees on Payroll 1473.44
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 16543
Inpatient Days (Title XIX) 3681
Total Inpatient Days 70305
Bed Count 308
Available Bed Days 112420
Discharges (Title V) NA
Discharges (Title XVIII) 2660
Discharges (Title XIX) 600
Total Discharges 13510

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9103
Inpatient Days (Title XIX; Adults & Peds) 1948
Total Inpatient Days (Adults & Peds) 49314
Bed Count (Adults & Peds) 251
Available Bed Days (Adults & Peds) 91615
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2660
Discharges (Title XIX; Adults & Peds) 600
Total Discharges (Adults & Peds) 13510

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 63%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 135

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 5.4
Readmission Score Hospital Return Days for Pneumonia Patients 8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 2.134
CAUTI SIR (Standardized Infection Ratio) 0.356
SSI SIR (Standardized Infection Ratio) 0.482
CDI SIR (Standardized Infection Ratio) 0.210
MRSA SIR (Standardized Infection Ratio) 1.477

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $15,988
Bad Debt Expense $39,573
Uncompensated Care Cost $24,060
Total Uncompensated Care $30,544

Operating Expenses ($ thousands)

Total Salaries $117,453
Overhead Expenses (Non-Salary) $182,764
Depreciation Expense $16,503
Total Operating Costs $277,947

Charges ($ thousands)

Inpatient Charges $573,319
Outpatient Charges $798,366
Total Patient Charges $1,371,685

Wage-Related Details ($ thousands)

Core Wage Costs $27,411
Wage Costs (RHC/FQHC)
Adjusted Salaries $117,687
Contract Labor (Patient Care) $29,218
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-3
Short-Term Investments
Notes Receivable
Accounts Receivable $47,230
Allowance for Doubtful Accounts
Inventory $3,944
Prepaid Expenses $1,358
Other Current Assets
Total Current Assets $361,487

Balance Sheet – Fixed Assets ($ thousands)

Land Value $5,922
Land Improvements Value $6,708
Building Value $155,821
Leasehold Improvements $10,831
Fixed Equipment Value $112,559
Major Movable Equipment $-4,397
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $78,027

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $248,026
Other Assets $293
Total Other Assets $248,319
Total Assets $687,833

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,311
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $9,180
Total Current Liabilities $12,490

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $12,490

Balance Sheet – Equity ($ thousands)

General Fund Balance $675,343
Total Fund Balances $675,343
Total Liabilities & Equity $687,833

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $17,165
DRG (Post-Oct 1) $5,825
Outlier Payments
DSH Adjustment $679
Eligible DSH % $0
Simulated MC Payments $27,705
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $580,092
Outpatient Revenue $792,393
Total Patient Revenue $1,372,485
Contractual Allowances & Discounts $1,066,694
Net Patient Revenue $305,791
Total Operating Expenses $300,216
Net Service Income $5,575
Other Income $10,261
Total Income $15,836
Other Expenses $0
Net Income $15,836

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $45,088
Medicaid Charges $245,513
Net CHIP Revenue $29
CHIP Charges $197

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No