Mercy Hospital Springfield

Mercy Hospital Springfield, located at 1235 E Cherokee, Springfield, MO, has been a healing presence in the region for over 130 years. Founded by the Sisters of Mercy, this 886-bed hospital offers comprehensive, leading-edge health care, serving southwest Missouri and northwest Arkansas. We are known for our compassionate team of caregivers and state-of-the-art facilities, including a Level I Trauma Center, a Burn Center, and specialized services for heart, cancer, and women's health. Mercy Hospital Springfield is committed to providing high-quality care and an exceptional patient experience, rooted in our mission to bring to life the healing ministry of Jesus through compassionate care and exceptional service.

Identifiers

Hospital Name Mercy Hospital Springfield
Facility ID 260065

Location

Address 1235 E CHEROKEE
City/Town Springfield
State MO
ZIP Code 65804
County/Parish GREENE

Health System

Health System Mercy (MO)
Health System Website Domain mercy.net
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 33
Health System Total Beds 5401
Health System Hospital Locations Arkansas, Kansas, Missouri and Oklahoma

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Mercy (MO)
Emergency Services Yes

John Myers

President, Mercy Springfield Communities

Formerly Chief Operating Officer for Mercy Springfield Communities since August 2022. Succeeded David Argueta as community president. Before joining Mercy, served as chief operating officer at Research Medical Center in Kansas City. Was a service line executive for cardiology, radiology, and lab at HCA Research Medical Center.

Jason Glenn, MPAS, PA-C

Co-President Mercy Hospital Springfield, Director, Special Projects-Mercy Virtual

NA

Molly Holtmann

Mercy Hospital Springfield Director Community Health and Access

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 814

Staffing & Personnel

FTE Employees on Payroll 4479
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 31113
Inpatient Days (Title XIX) 19059
Total Inpatient Days 170732
Bed Count 617
Available Bed Days 225205
Discharges (Title V) NA
Discharges (Title XVIII) 6004
Discharges (Title XIX) 8314
Total Discharges 30417

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 24732
Inpatient Days (Title XIX; Adults & Peds) 12729
Total Inpatient Days (Adults & Peds) 136031
Bed Count (Adults & Peds) 460
Available Bed Days (Adults & Peds) 167900
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 6004
Discharges (Title XIX; Adults & Peds) 8314
Total Discharges (Adults & Peds) 30417

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 63%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Better Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 269

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -0.7
Readmission Score Hospital Return Days for Heart Failure Patients -11
Readmission Score Hospital Return Days for Pneumonia Patients 9.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 13.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.2
Readmission Score Rate of Readmission for CABG 11.2
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 20.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Worse Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.149
CAUTI SIR (Standardized Infection Ratio) 0.220
SSI SIR (Standardized Infection Ratio) 1.222
CDI SIR (Standardized Infection Ratio) 0.438
MRSA SIR (Standardized Infection Ratio) 0.772

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $30,444
Bad Debt Expense $60,577
Uncompensated Care Cost $43,910
Total Uncompensated Care $55,814

Operating Expenses ($ thousands)

Total Salaries $361,600
Overhead Expenses (Non-Salary) $629,314
Depreciation Expense $52,530
Total Operating Costs $941,936

Charges ($ thousands)

Inpatient Charges $1,813,679
Outpatient Charges $2,480,122
Total Patient Charges $4,293,801

Wage-Related Details ($ thousands)

Core Wage Costs $62,159
Wage Costs (RHC/FQHC)
Adjusted Salaries $364,239
Contract Labor (Patient Care) $29,156
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $24,638
Short-Term Investments
Notes Receivable $346,177
Accounts Receivable $1,973
Allowance for Doubtful Accounts $17,026
Inventory $418
Prepaid Expenses $20
Other Current Assets $155
Total Current Assets $181,407

Balance Sheet – Fixed Assets ($ thousands)

Land Value $12,004
Land Improvements Value $9,390
Building Value $528,505
Leasehold Improvements $3,635
Fixed Equipment Value $120,337
Major Movable Equipment $323,393
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $318,152

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $18,336
Other Assets $17,317
Total Other Assets $35,653
Total Assets $535,211

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $26,177
Salaries & Wages Payable $1,056
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $105,858

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $105,858

Balance Sheet – Equity ($ thousands)

General Fund Balance $429,353
Total Fund Balances $429,353
Total Liabilities & Equity $535,211

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $16,249
DRG (Post-Oct 1) $51,286
Outlier Payments
DSH Adjustment $2,857
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,706,119
Outpatient Revenue $2,573,748
Total Patient Revenue $4,279,867
Contractual Allowances & Discounts $3,225,035
Net Patient Revenue $1,054,832
Total Operating Expenses $990,915
Net Service Income $63,917
Other Income $17,375
Total Income $81,292
Other Expenses $-91
Net Income $81,383

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $84,426
Medicaid Charges $505,283
Net CHIP Revenue $973
CHIP Charges $4,685

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No