Baylor University Medical Center

Baylor University Medical Center, located in Dallas, TX, is a nationally recognized, faith-based academic medical center providing quaternary care to the Southwest region and beyond. As the flagship hospital of Baylor Scott & White Health, we offer a wide range of specialized services, from heart and vascular care to cancer treatment, supported by innovative research and a commitment to patient-centered care. With a history dating back to 1903, our 914-bed facility cares for over 300,000 patients each year, providing expertise and treatment options conveniently located nearby. Consistently ranked among the best hospitals, we are dedicated to exemplary patient care, medical education, and community service.

Identifiers

Hospital Name Baylor University Medical Center
Facility ID 450021

Location

Address 3500 GASTON AVE
City/Town Dallas
State TX
ZIP Code 75246
County/Parish DALLAS

Health System

Health System Baylor Scott & White Health
Health System Website Domain bswhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 34
Health System Total Beds 4287
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Ownership Details Baylor Scott & White Health
Emergency Services Yes

Kyle Armstrong

President, Baylor University Medical Center

Also president of the North Central Texas region for Baylor, which includes Baylor Scott & White Waxahachie and Baylor Scott & White Heart and Vascular Hospital in Dallas. Previously president of Baylor Scott & White-McKinney and chief operating officer at BUMC.

Robert Dahlquist, MD, MBA

NA

Listed in the context of a 2-year immersive program with involvement in Emergency Department and Hospital Leadership at Baylor University Medical Center.

Elizabeth "Beth" Bishop

NA

Listed in the context of a 2-year immersive program with involvement in Emergency Department and Hospital Leadership at Baylor University Medical Center.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 914

Staffing & Personnel

FTE Employees on Payroll 4313.11
FTE Interns & Residents 221.54

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 50980
Inpatient Days (Title XIX) 4616
Total Inpatient Days 262568
Bed Count 800
Available Bed Days 292000
Discharges (Title V) NA
Discharges (Title XVIII) 7167
Discharges (Title XIX) 307
Total Discharges 34841

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 43905
Inpatient Days (Title XIX; Adults & Peds) 1728
Total Inpatient Days (Adults & Peds) 194105
Bed Count (Adults & Peds) 593
Available Bed Days (Adults & Peds) 216445
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 7167
Discharges (Title XIX; Adults & Peds) 307
Total Discharges (Adults & Peds) 34841

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 74%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 288

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 51.3
Readmission Score Hospital Return Days for Heart Failure Patients -31.5
Readmission Score Hospital Return Days for Pneumonia Patients 28.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.9
Readmission Score Rate of Readmission for CABG 12.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.2
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Better Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.299
CAUTI SIR (Standardized Infection Ratio) 0.325
SSI SIR (Standardized Infection Ratio) 1.309
CDI SIR (Standardized Infection Ratio) 0.383
MRSA SIR (Standardized Infection Ratio) 0.769

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $90,516
Bad Debt Expense $122,900
Uncompensated Care Cost $123,146
Total Uncompensated Care $123,227

Operating Expenses ($ thousands)

Total Salaries $381,898
Overhead Expenses (Non-Salary) $871,787
Depreciation Expense $42,332
Total Operating Costs $1,046,999

Charges ($ thousands)

Inpatient Charges $2,820,121
Outpatient Charges $1,157,498
Total Patient Charges $3,977,618

Wage-Related Details ($ thousands)

Core Wage Costs $84,207
Wage Costs (RHC/FQHC)
Adjusted Salaries $391,682
Contract Labor (Patient Care) $19,569
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $31
Short-Term Investments
Notes Receivable
Accounts Receivable $543,820
Allowance for Doubtful Accounts $-290,763
Inventory $21,723
Prepaid Expenses $-14,792
Other Current Assets $1,059
Total Current Assets $763,544

Balance Sheet – Fixed Assets ($ thousands)

Land Value $13,702
Land Improvements Value $3,608
Building Value $692,969
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $363,947
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $319,859

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $2,548,468
Total Other Assets $2,548,468
Total Assets $3,631,871

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $36,906
Salaries & Wages Payable
Payroll Taxes Payable $16
Short-Term Debt
Deferred Revenue
Other Current Liabilities $54,278
Total Current Liabilities $94,750

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $552
Unsecured Loans
Other Long-Term Liabilities $20,878
Total Long-Term Liabilities $21,430
Total Liabilities $116,180

Balance Sheet – Equity ($ thousands)

General Fund Balance $3,515,691
Total Fund Balances $3,515,691
Total Liabilities & Equity $3,631,871

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $26,439
DRG (Post-Oct 1) $82,602
Outlier Payments
DSH Adjustment $5,122
Eligible DSH % $0
Simulated MC Payments $106,395
Total IME Payments $9,728

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,823,591
Outpatient Revenue $1,149,604
Total Patient Revenue $3,973,196
Contractual Allowances & Discounts $2,714,275
Net Patient Revenue $1,258,920
Total Operating Expenses $1,253,685
Net Service Income $5,235
Other Income $436,172
Total Income $441,407
Other Expenses
Net Income $441,407

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $100,076
Medicaid Charges $302,356
Net CHIP Revenue $60
CHIP Charges $522

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No