Memorial Healthcare System

Memorial Healthcare, located at 826 W King St, Owosso, MI, is your community healthcare provider, delivering compassionate, high-quality care. We are a 165-bed non-profit hospital accredited by the Joint Commission, with over 1,600 employees and a medical staff of more than 400 members. Nationally recognized for excellence in patient care and service quality, we offer a wide range of medical and surgical specialties, including orthopedics, neurology, and primary care. For assistance, please contact our Guest Services at (989) 720-CARE.

Identifiers

Hospital Name Memorial Healthcare System
Facility ID 230121

Location

Address 826 WEST KING STREET
City/Town Owosso
State MI
ZIP Code 48867
County/Parish SHIAWASSEE

Health System

Health System Independent
Health System Website Domain memorialhealthcare.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 115
Health System Hospital Locations Michigan

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Memorial Healthcare System (MI)
Emergency Services Yes

Brian L. Long

President & CEO, Memorial Health System

Will transition to the permanent role of the first CEO of Memorial Health System, overseeing the organization's strategic growth and operations.

Tom Kurtz

President & CEO, Memorial Healthcare

Current Chief Operating Officer, will become CEO of Memorial Hospital, overseeing all inpatient and outpatient hospital operations.

Abbie Majzel

Chief Administrative Officer, Memorial Health System

Current Chief Talent Officer, will assume the role of System Chief Administrative Officer.

Jorri Tremain

Chief Financial Officer, Memorial Health System

Current Chief Financial Officer, will become System Chief Financial Officer.

Ross Bookman

Associate Vice President, General Counsel & Chief Compliance Officer

NA

Joyce Bremer

Vice President, Memorial Medical Associates

NA

Joseph Bustamante, DO

Chief Medical Officer

NA

Kevin Davis

Vice President, Operations

NA

Ben Frederick

Associate Vice President, Advocacy & Government Relations and Business Development

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 115

Staffing & Personnel

FTE Employees on Payroll 1463.71
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 4199
Inpatient Days (Title XIX) 346
Total Inpatient Days 17214
Bed Count 113
Available Bed Days 41245
Discharges (Title V) NA
Discharges (Title XVIII) 880
Discharges (Title XIX) 87
Total Discharges 4198

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 3751
Inpatient Days (Title XIX; Adults & Peds) 264
Total Inpatient Days (Adults & Peds) 15508
Bed Count (Adults & Peds) 106
Available Bed Days (Adults & Peds) 38690
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 880
Discharges (Title XIX; Adults & Peds) 87
Total Discharges (Adults & Peds) 4198

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 56%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 196

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -12.9
Readmission Score Hospital Return Days for Pneumonia Patients 15.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.516
CAUTI SIR (Standardized Infection Ratio) 0.306
SSI SIR (Standardized Infection Ratio) 0.839
CDI SIR (Standardized Infection Ratio) 0.399
MRSA SIR (Standardized Infection Ratio) 0.692

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $659
Bad Debt Expense $8,753
Uncompensated Care Cost $2,640
Total Uncompensated Care $15,467

Operating Expenses ($ thousands)

Total Salaries $105,534
Overhead Expenses (Non-Salary) $147,001
Depreciation Expense $13,098
Total Operating Costs $194,039

Charges ($ thousands)

Inpatient Charges $250,694
Outpatient Charges $632,846
Total Patient Charges $883,540

Wage-Related Details ($ thousands)

Core Wage Costs $15,277
Wage Costs (RHC/FQHC)
Adjusted Salaries $105,534
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $3,502
Short-Term Investments $30
Notes Receivable
Accounts Receivable $25,126
Allowance for Doubtful Accounts
Inventory $5,160
Prepaid Expenses $1,462
Other Current Assets $8,080
Total Current Assets $45,720

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $99,326
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $99,326

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $39,560
Total Other Assets $39,560
Total Assets $184,607

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $13,362
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt $5,132
Deferred Revenue
Other Current Liabilities $14,215
Total Current Liabilities $33,677

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $52,620
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $1,720
Total Long-Term Liabilities $54,340
Total Liabilities $88,017

Balance Sheet – Equity ($ thousands)

General Fund Balance $96,590
Total Fund Balances $96,590
Total Liabilities & Equity $184,607

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $6,785
DRG (Post-Oct 1) $1,906
Outlier Payments
DSH Adjustment $389
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $272,364
Outpatient Revenue $683,221
Total Patient Revenue $955,586
Contractual Allowances & Discounts $729,202
Net Patient Revenue $226,383
Total Operating Expenses $256,791
Net Service Income $-30,407
Other Income $13,976
Total Income $-16,431
Other Expenses $226
Net Income $-16,656

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $16,739
Medicaid Charges $134,629
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP MEDITECH
ERP Version NA
EHR is Changing No