Holy Cross Germantown Hospital

Holy Cross Germantown Hospital, located at 19801 Observation Drive in Germantown, MD, delivers high-quality health care to upper Montgomery County. As the first hospital in the nation situated on a community college campus, we provide advanced technology and a skilled team of professionals. Our state-of-the-art facility features a full-service emergency department, trusted maternity care, advanced surgical services, and inpatient psychiatric care, all within a healing environment that includes private rooms and green spaces. Experience patient-centered care designed for your safety and comfort at Holy Cross Germantown Hospital.

Identifiers

Hospital Name Holy Cross Germantown Hospital
Facility ID 210065

Location

Address 19801 OBSERVATION DRIVE
City/Town Germantown
State MD
ZIP Code 20876
County/Parish MONTGOMERY

Health System

Health System Independent
Health System Website Domain holycrosshealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 93
Health System Hospital Locations Maryland

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Trinity Health
Emergency Services Yes

No leaders were identified on Holy Cross Germantown Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 93

Staffing & Personnel

FTE Employees on Payroll 749.18
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 8305
Inpatient Days (Title XIX) 3537
Total Inpatient Days 27744
Bed Count 78
Available Bed Days 28470
Discharges (Title V) NA
Discharges (Title XVIII) 1650
Discharges (Title XIX) 871
Total Discharges 6074

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7612
Inpatient Days (Title XIX; Adults & Peds) 1635
Total Inpatient Days (Adults & Peds) 22209
Bed Count (Adults & Peds) 62
Available Bed Days (Adults & Peds) 22630
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1650
Discharges (Title XIX; Adults & Peds) 871
Total Discharges (Adults & Peds) 6074

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients report challenges with communication about their medications. Patients reported significant challenges with transitions between departments in the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 62%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 246

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 23.6
Readmission Score Hospital Return Days for Pneumonia Patients 12.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.9
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.8
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.615
CAUTI SIR (Standardized Infection Ratio) 1.134
SSI SIR (Standardized Infection Ratio) 1.340
CDI SIR (Standardized Infection Ratio) 0.516
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense
Uncompensated Care Cost
Total Uncompensated Care

Operating Expenses ($ thousands)

Total Salaries $59,583
Overhead Expenses (Non-Salary) $98,783
Depreciation Expense $6,392
Total Operating Costs $141,043

Charges ($ thousands)

Inpatient Charges $86,147
Outpatient Charges $55,261
Total Patient Charges $141,408

Wage-Related Details ($ thousands)

Core Wage Costs $11,334
Wage Costs (RHC/FQHC)
Adjusted Salaries $59,583
Contract Labor (Patient Care) $1,667
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $26,217
Short-Term Investments
Notes Receivable
Accounts Receivable $244,130
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses
Other Current Assets $3,459
Total Current Assets $273,806

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $135,022
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $135,022

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $9,392
Total Other Assets $9,392
Total Assets $418,220

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $26,277
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities $26,277

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $139,690
Unsecured Loans
Other Long-Term Liabilities $3,309
Total Long-Term Liabilities $142,999
Total Liabilities $169,276

Balance Sheet – Equity ($ thousands)

General Fund Balance $248,944
Total Fund Balances $248,944
Total Liabilities & Equity $418,220

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $6,101
DRG (Post-Oct 1) $18,845
Outlier Payments
DSH Adjustment
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $86,129
Outpatient Revenue $58,808
Total Patient Revenue $144,937
Contractual Allowances & Discounts $17,786
Net Patient Revenue $127,151
Total Operating Expenses $164,732
Net Service Income $-37,580
Other Income $6,148
Total Income $-31,432
Other Expenses
Net Income $-31,432

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic Community Connect
EHR Version EpicCare Community Connect
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No