Northwest Medical Center

Northwest Medical Center, located at 6200 N La Cholla Blvd in Tucson, AZ, is a 300-bed hospital dedicated to meeting the healthcare needs of the Tucson community. With over 640 physicians and a comprehensive team of healthcare professionals, we offer a wide range of inpatient and outpatient services, including emergency care, heart and stroke care, weight-loss surgery, and spine and joint programs. We also operate six convenient urgent care centers throughout Tucson, providing accessible care when you need it most. Northwest Medical Center is committed to delivering high-quality, compassionate, and patient-focused care, with a special emphasis on women's health through Arizona's first freestanding, self-contained medical facility for women.

Identifiers

Hospital Name Northwest Medical Center
Facility ID 030085

Location

Address 6200 NORTH LA CHOLLA BOULEVARD
City/Town Tucson
State AZ
ZIP Code 85741
County/Parish PIMA

Health System

Health System Community Health Systems
Health System Website Domain chs.net
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 34
Health System Total Beds 6172
Health System Hospital Locations Alaska, Alabama, Arkansas, Arizona, Florida, Georgia, Missouri, Mississippi, New Mexico, Oklahoma, Pennsylvania, Tennessee and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Community Health Systems
Emergency Services Yes

Ben Ridder

CEO

Ben Ridder has been hired as CEO of Northwest Medical Center in Tucson, Ariz., according to an Oct. 3 LinkedIn post from Northwest Healthcare. Mr. Ridder joins the 287-bed hospital from Knoxville, Tenn.-based Tennova Healthcare, where he most recently led Jefferson City, Tenn.-based Jefferson Memorial Hospital as CEO, according to his LinkedIn page.

Brian Sinotte, FACHE

Market Chief Executive Officer, Northwest Healthcare

Brian Sinotte, FACHE, is the Market Chief Executive Officer for Northwest Healthcare, which includes Northwest Medical Center, Oro Valley Hospital, Northwest Medical Center Sahuarita, Northwest Medical Center Houghton and an expansive ambulatory network across Pima County. As Market CEO, Brian is charged with leading Northwest Healthcare's commitment to delivering Tucson and the surrounding communities with high quality, accessible healthcare. For more than 15 years Brian has researched the intersection of effective execution through enterprise alignment and high reliability cultures in the healthcare space. As a result, he deploys the Line of Site system which brings complex organizations into alignment and ensures focused execution across the enterprise. Prior to his work with CHHD Brian has held key C-suite roles in health care including as the Market President for Duke LifePoint's UP Health System in Michigan.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 300

Staffing & Personnel

FTE Employees on Payroll 1090.96
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 14325
Inpatient Days (Title XIX) 2144
Total Inpatient Days 60710
Bed Count 253
Available Bed Days 92345
Discharges (Title V) NA
Discharges (Title XVIII) 3230
Discharges (Title XIX) 2682
Total Discharges 13020

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 12707
Inpatient Days (Title XIX; Adults & Peds) 819
Total Inpatient Days (Adults & Peds) 48788
Bed Count (Adults & Peds) 203
Available Bed Days (Adults & Peds) 74095
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3230
Discharges (Title XIX; Adults & Peds) 2682
Total Discharges (Adults & Peds) 13020

Quality Summary

Care Quality Stengths
Care Quality Concerns Very low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Patients reported significant challenges with transitions between departments in the hospital. Patients report challenges the cleanliness of the hospital. Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 51%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 232

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -8.3
Readmission Score Hospital Return Days for Heart Failure Patients 3.1
Readmission Score Hospital Return Days for Pneumonia Patients 4.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 11.8
Readmission Score Rate of Readmission for CABG 10.8
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.1
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,123
Bad Debt Expense $13,471
Uncompensated Care Cost $3,672
Total Uncompensated Care $28,261

Operating Expenses ($ thousands)

Total Salaries $87,577
Overhead Expenses (Non-Salary) $233,815
Depreciation Expense $10,895
Total Operating Costs $311,915

Charges ($ thousands)

Inpatient Charges $1,386,318
Outpatient Charges $1,483,340
Total Patient Charges $2,869,658

Wage-Related Details ($ thousands)

Core Wage Costs $13,329
Wage Costs (RHC/FQHC)
Adjusted Salaries $87,577
Contract Labor (Patient Care) $27,652
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-104
Short-Term Investments
Notes Receivable
Accounts Receivable $63,071
Allowance for Doubtful Accounts $-14,536
Inventory $15,962
Prepaid Expenses $2,451
Other Current Assets $165
Total Current Assets $67,009

Balance Sheet – Fixed Assets ($ thousands)

Land Value $25,200
Land Improvements Value $10,724
Building Value $126,146
Leasehold Improvements $100,828
Fixed Equipment Value $6,956
Major Movable Equipment $81,649
Minor Depreciable Equipment $20,143
Health IT Assets
Total Fixed Assets $208,965

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $13,228
Total Other Assets $13,228
Total Assets $289,203

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $16,712
Salaries & Wages Payable $6,348
Payroll Taxes Payable $810
Short-Term Debt $2,696
Deferred Revenue
Other Current Liabilities $3,077
Total Current Liabilities $-150,879

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $48,735
Unsecured Loans
Other Long-Term Liabilities $570
Total Long-Term Liabilities $49,305
Total Liabilities $-101,573

Balance Sheet – Equity ($ thousands)

General Fund Balance $390,776
Total Fund Balances $390,776
Total Liabilities & Equity $289,203

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $36,388
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment $913
Eligible DSH % $0
Simulated MC Payments $49,915
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,386,049
Outpatient Revenue $1,483,609
Total Patient Revenue $2,869,658
Contractual Allowances & Discounts $2,551,348
Net Patient Revenue $318,309
Total Operating Expenses $321,392
Net Service Income $-3,083
Other Income $-618
Total Income $-3,700
Other Expenses
Net Income $-3,700

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $32,217
Medicaid Charges $468,291
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No