MemorialCare Long Beach Medical Center

Located at 2801 Atlantic Ave in Long Beach, CA, MemorialCare Long Beach Medical Center has provided compassionate, quality healthcare to the community for over 115 years. As a flagship hospital within the MemorialCare Health System, we are at the forefront of specialized care, research, and education, utilizing advanced technologies like the ExactechGPS® and ExcelsiusGPS® surgical systems. Recognized as a "Best Hospital" for OB/GYN and Orthopedics by U.S. News & World Report and earning Magnet® recognition for nursing excellence, we are dedicated to achieving clinical outcomes that exceed the standards our community deserves. For seven consecutive years, Newsweek has named us one of the World's Best Hospitals, ranking us among the top hospitals nationally and in the Los Angeles metro area.

Identifiers

Hospital Name MemorialCare Long Beach Medical Center
Facility ID 050485

Location

Address 2801 ATLANTIC AVE
City/Town Long Beach
State CA
ZIP Code 90806
County/Parish LOS ANGELES

Health System

Health System MemorialCare
Health System Website Domain memorialcare.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 1417
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details MemorialCare
Emergency Services No

Blair Kent

Chief Executive Officer, Long Beach Medical Center and Miller Children's & Women's Hospital Long Beach

Blair Kent was appointed in December 2022. He is a senior executive with more than 20 years of healthcare leadership experience. He previously served as CEO of Intermountain Medical Center in Salt Lake City, which is the largest hospital in Utah.

Abbey Herrera-Williams

Vice President of Human Resources, Long Beach Medical Center and Miller Children's & Women's Hospital Long Beach

Joined the executive leadership team in August 2023. She has more than 30 years of human resources and leadership experience with a background in non-profit hospitals and health care systems.

Heather Foster

Vice President of Quality & Patient Safety, Long Beach Medical Center and Miller Children's & Women's Hospital Long Beach

Joined the executive leadership team in August 2023. She has more than 20 years of quality, patient safety, and health care risk management experience and oversees the continuous improvement of safety, quality, and patient satisfaction.

Todd Blake

Chief Operating Officer, Long Beach Medical Center and Miller Children's & Women's Hospital Long Beach

Appointed in August 2023. He previously served as operations officer for Intermountain Medical Center in Salt Lake City and COO at Banner Health. He holds a master's in business administration and master's in healthcare administration.

Patti Pilgrim

Chief Financial Officer, Long Beach Medical Center and Miller Children's & Women's Hospital Long Beach

Appointed in August 2023. She has more than 30 years of finance executive experience with a background in non-profit hospitals and health systems, most recently serving as regional CFO for Providence St. Joseph Health's Northern California region. She holds a master's in public health.

Yair Katz

Chief Executive, Miller Children's & Women's Hospital Long Beach

Promoted to this role in October 2022. He previously served as chief financial officer for both Long Beach hospitals for seven years. He also holds the title of senior vice president of pediatrics for MemorialCare.

Susan Herman

Chief Nursing Executive, Long Beach Medical Center and Miller Children's & Women's Hospital Long Beach

Appointed as campus-wide Chief Nursing Executive in October 2022. She previously served as chief nursing officer for Miller Children's & Women's Hospital.

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 528

Staffing & Personnel

FTE Employees on Payroll 2425.58
FTE Interns & Residents 77.62

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 20338
Inpatient Days (Title XIX) 6038
Total Inpatient Days 96980
Bed Count 369
Available Bed Days 150015
Discharges (Title V) NA
Discharges (Title XVIII) 3119
Discharges (Title XIX) 903
Total Discharges 15262

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 17098
Inpatient Days (Title XIX; Adults & Peds) 5115
Total Inpatient Days (Adults & Peds) 77546
Bed Count (Adults & Peds) 309
Available Bed Days (Adults & Peds) 128115
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3119
Discharges (Title XIX; Adults & Peds) 903
Total Discharges (Adults & Peds) 15262

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 71%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 296

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -12.7
Readmission Score Hospital Return Days for Heart Failure Patients 3.9
Readmission Score Hospital Return Days for Pneumonia Patients 21.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.2
Readmission Score Rate of Readmission for CABG 11.1
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,728
Bad Debt Expense $5,621
Uncompensated Care Cost $8,964
Total Uncompensated Care $26,381

Operating Expenses ($ thousands)

Total Salaries $271,431
Overhead Expenses (Non-Salary) $518,705
Depreciation Expense $12,894
Total Operating Costs $639,428

Charges ($ thousands)

Inpatient Charges $2,537,733
Outpatient Charges $1,627,388
Total Patient Charges $4,165,122

Wage-Related Details ($ thousands)

Core Wage Costs $61,643
Wage Costs (RHC/FQHC)
Adjusted Salaries $271,431
Contract Labor (Patient Care) $47,439
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $278

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,128
Short-Term Investments
Notes Receivable
Accounts Receivable $753,728
Allowance for Doubtful Accounts $-618,136
Inventory $12,774
Prepaid Expenses $2,666
Other Current Assets
Total Current Assets $1,424,784

Balance Sheet – Fixed Assets ($ thousands)

Land Value $14,648
Land Improvements Value $2,719
Building Value $162,591
Leasehold Improvements $1,329
Fixed Equipment Value $40,116
Major Movable Equipment
Minor Depreciable Equipment $281,690
Health IT Assets $2,432
Total Fixed Assets $76,773

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $21,145
Total Other Assets $21,145
Total Assets $1,522,702

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $33,540
Salaries & Wages Payable $46,666
Payroll Taxes Payable $1,877
Short-Term Debt
Deferred Revenue
Other Current Liabilities $28,604
Total Current Liabilities $110,687

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $24,036
Total Long-Term Liabilities $24,036
Total Liabilities $134,723

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,387,780
Total Fund Balances $1,387,979
Total Liabilities & Equity $1,522,702

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $12,399
DRG (Post-Oct 1) $41,713
Outlier Payments
DSH Adjustment $3,953
Eligible DSH % $0
Simulated MC Payments $59,117
Total IME Payments $4,983

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,537,733
Outpatient Revenue $1,627,388
Total Patient Revenue $4,165,122
Contractual Allowances & Discounts $3,491,557
Net Patient Revenue $673,565
Total Operating Expenses $790,135
Net Service Income $-116,570
Other Income $81,910
Total Income $-34,660
Other Expenses
Net Income $-34,660

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $153,705
Medicaid Charges $1,283,017
Net CHIP Revenue
CHIP Charges $5

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No