Banner Desert Medical Center, located at 1400 S. Dobson Road in Mesa, Arizona, is one of the largest and most comprehensive hospitals in the state. As a flagship of Banner Health, we offer a wide range of inpatient and outpatient services and serve as a tertiary referral center for the East Valley. Our areas of excellence include high-risk pregnancy and neonatal care, pediatrics, cardiology, oncology, neurosciences, and emergency medicine. We provide state-of-the-art technology, including robotic surgery and telehealth, ensuring shorter recovery times and enhanced patient monitoring. At Banner Desert, we are committed to delivering exceptional care and service to you and your family.
| Hospital Name | Banner Desert Medical Center |
|---|---|
| Facility ID | 030065 |
| Address | 1400 SOUTH DOBSON ROAD |
|---|---|
| City/Town | Mesa |
| State | AZ |
| ZIP Code | 85202 |
| County/Parish | MARICOPA |
| Health System | Banner Health |
|---|---|
| Health System Website Domain | bannerhealth.com |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 29 |
|---|---|
| Health System Total Beds | 6029 |
| Health System Hospital Locations | Arizona, California, Colorado, Nebraska, Nevada and Wyoming |
| Hospital Type | Acute Care Hospitals |
|---|---|
| Hospital Ownership | Voluntary non-profit - Private |
| Ownership Details | Banner Health |
| Emergency Services | Yes |
Laura Robertson was named chief executive officer of Banner Desert Medical Center in 2015. [2] She is the CEO for Banner Desert Medical Center and Cardon Children's Medical Center. [3] She began her healthcare career as a nurse in 1988 at Banner–University Medical Center Phoenix. She has served in various leadership roles throughout her tenure at Banner Health including CNO and CEO of Banner Heart Hospital, and CEO of the Banner Baywood Medical Center campus. In 2015, Ms. Robertson was named CEO of Banner Desert Medical Center and in 2017, she also was named CEO of Cardon Children's Medical Center. [3]
| Allopathic Residency Program | No |
|---|---|
| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | No |
| Pediatric Residency Program | No |
| Licensed Beds | 595 |
|---|
| FTE Employees on Payroll | 2562.01 |
|---|---|
| FTE Interns & Residents | 8.99 |
| Inpatient Days (Title V) | NA |
|---|---|
| Inpatient Days (Title XVIII) | 23680 |
| Inpatient Days (Title XIX) | 62868 |
| Total Inpatient Days | 167410 |
| Bed Count | 629 |
| Available Bed Days | 229585 |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | 3976 |
| Discharges (Title XIX) | 10056 |
| Total Discharges | 29545 |
| Inpatient Days (Title V; Adults & Peds) | NA |
|---|---|
| Inpatient Days (Title XVIII; Adults & Peds) | 21735 |
| Inpatient Days (Title XIX; Adults & Peds) | 45263 |
| Total Inpatient Days (Adults & Peds) | 128167 |
| Bed Count (Adults & Peds) | 454 |
| Available Bed Days (Adults & Peds) | 165710 |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | 3976 |
| Discharges (Title XIX; Adults & Peds) | 10056 |
| Total Discharges (Adults & Peds) | 29545 |
| Care Quality Stengths | The hospital is average in every measured mortality rate |
|---|---|
| Care Quality Concerns | Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges the cleanliness of the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital. |
| Nurse Communication – Star Rating | |
|---|---|
| Doctor Communication – Star Rating | |
| Staff Responsiveness – Star Rating | |
| Communication About Medicines – Star Rating | |
| Discharge Information – Star Rating | |
| Care Transition – Star Rating | |
| Cleanliness – Star Rating | |
| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital | 60% |
|---|
| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | |
|---|---|
| Mortality Group – Death Rate for Heart Attack Patients | No Different Than National Average |
| Mortality Group – Death Rate for CABG Surgery Patients | No Different Than National Average |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | No Different Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | No Different Than National Average |
| Mortality Group – Death Rate for Stroke Patients | No Different Than National Average |
| Mortality Group – Pressure Ulcer Rate | No Different Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | No Different Than National Average |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than National Average |
| Mortality Group – Postoperative Respiratory Failure Rate | No Different Than National Average |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | No Different Than National Average |
| Mortality Group – Postoperative Wound Dehiscence Rate | No Different Than National Average |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | No Different Than National Average |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | No Different Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | 254 |
|---|
| Readmission Score Hospital Return Days for Heart Attack Patients | 5.2 |
|---|---|
| Readmission Score Hospital Return Days for Heart Failure Patients | 19.3 |
| Readmission Score Hospital Return Days for Pneumonia Patients | 30.9 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | 13.5 |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | 0.9 |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.1 |
| Readmission Score Rate of Readmission for CABG | 10.6 |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 17.9 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 21.3 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | Not Available |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 15 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 18.7 |
| Readmission Group Hospital Return Days for Heart Attack Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Heart Failure Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | More Days Than Average per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | No Different Than the National Rate |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Number of Cases Too Small |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Number of Cases Too Small |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | No Different than expected |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission for CABG | No Different Than the National Rate |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | Number of Cases Too Small |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | NA |
|---|---|
| CAUTI SIR (Standardized Infection Ratio) | NA |
| SSI SIR (Standardized Infection Ratio) | NA |
| CDI SIR (Standardized Infection Ratio) | NA |
| MRSA SIR (Standardized Infection Ratio) | NA |
| Fiscal Year Begin | Jan 01, 2022 |
|---|---|
| Fiscal Year End | Dec 31, 2022 |
| Charity Care Cost | $19,397 |
|---|---|
| Bad Debt Expense | $25,692 |
| Uncompensated Care Cost | $24,319 |
| Total Uncompensated Care | $24,319 |
| Total Salaries | $207,610 |
|---|---|
| Overhead Expenses (Non-Salary) | $520,130 |
| Depreciation Expense | $30,376 |
| Total Operating Costs | $646,050 |
| Inpatient Charges | $2,166,096 |
|---|---|
| Outpatient Charges | $1,274,949 |
| Total Patient Charges | $3,441,045 |
| Core Wage Costs | $40,768 |
|---|---|
| Wage Costs (RHC/FQHC) | |
| Adjusted Salaries | $207,610 |
| Contract Labor (Patient Care) | $51,893 |
| Wage Costs (Part A Teaching) | |
| Wage Costs (Interns & Residents) |
| Cash & Bank Balances | $6 |
|---|---|
| Short-Term Investments | |
| Notes Receivable | |
| Accounts Receivable | $298,511 |
| Allowance for Doubtful Accounts | $-178,888 |
| Inventory | |
| Prepaid Expenses | |
| Other Current Assets | |
| Total Current Assets | $143,641 |
| Land Value | $2,024 |
|---|---|
| Land Improvements Value | $6,672 |
| Building Value | $179,530 |
| Leasehold Improvements | $122,536 |
| Fixed Equipment Value | $423,139 |
| Major Movable Equipment | $270,783 |
| Minor Depreciable Equipment | |
| Health IT Assets | |
| Total Fixed Assets | $361,061 |
| Long-Term Investments | |
|---|---|
| Other Assets | $31,055 |
| Total Other Assets | $31,055 |
| Total Assets | $535,757 |
| Accounts Payable | $15,159 |
|---|---|
| Salaries & Wages Payable | $13,826 |
| Payroll Taxes Payable | |
| Short-Term Debt | $18,560 |
| Deferred Revenue | |
| Other Current Liabilities | |
| Total Current Liabilities | $47,545 |
| Mortgage Debt | |
|---|---|
| Long-Term Notes Payable | $330,108 |
| Unsecured Loans | |
| Other Long-Term Liabilities | $5,395 |
| Total Long-Term Liabilities | $335,503 |
| Total Liabilities | $383,048 |
| General Fund Balance | $152,709 |
|---|---|
| Total Fund Balances | $152,709 |
| Total Liabilities & Equity | $535,757 |
| DRG (Non-Outlier) | |
|---|---|
| DRG (Pre-Oct 1) | $37,251 |
| DRG (Post-Oct 1) | $15,113 |
| Outlier Payments | |
| DSH Adjustment | $3,104 |
| Eligible DSH % | $0 |
| Simulated MC Payments | $72,501 |
| Total IME Payments | $0 |
| Inpatient Revenue | $2,243,995 |
|---|---|
| Outpatient Revenue | $1,292,321 |
| Total Patient Revenue | $3,536,315 |
| Contractual Allowances & Discounts | $2,703,214 |
| Net Patient Revenue | $833,101 |
| Total Operating Expenses | $727,740 |
| Net Service Income | $105,361 |
| Other Income | $12,311 |
| Total Income | $117,672 |
| Other Expenses | |
| Net Income | $117,672 |
| Cost-to-Charge Ratio | $0 |
|---|---|
| Net Medicaid Revenue | $137,560 |
| Medicaid Charges | $1,068,752 |
| Net CHIP Revenue | |
| CHIP Charges |
| EHR | Oracle Health Millennium |
|---|---|
| EHR Version | Oracle Health Millennium (Not CommunityWorks) |
| EHR is Changing | No |
| ERP | Infor |
|---|---|
| ERP Version | S3 |
| EHR is Changing | No |