Vitruvian Health - Bradley Medical Center

Vitruvian Health - Bradley Medical Center, located at 2305 Chambliss Ave NW, Cleveland, TN, is dedicated to providing exceptional care to the Southeast Tennessee community. As a 351-bed regional hospital, Bradley Medical Center offers a comprehensive range of medical services, including specialized programs like our accredited Chest Pain Center and Orthopedic Joint Center, as well as 24-hour emergency care. Vitruvian Health acquired Bradley Medical Center on August 1, 2024, demonstrating a commitment to investing in the facility through capital expenditures, expanded clinical capabilities, and strengthened recruitment efforts. Our experienced team of physicians and caregivers is actively involved in promoting community-wide health and wellness. With a focus on innovative healthcare and patient-centered care, we strive to ensure a comfortable and stress-free experience for you and your family.

Identifiers

Hospital Name Vitruvian Health - Bradley Medical Center
Facility ID 440185

Location

Address 2305 CHAMBLISS AVE NW
City/Town Cleveland
State TN
ZIP Code 37311
County/Parish BRADLEY

Health System

Health System Vitruvian Health
Health System Website Domain vitruvianhealth.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 658
Health System Hospital Locations Arkansas, Georgia and Tennessee

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Vitruvian Health
Emergency Services Yes

Lisa Lovelace

President and Chief Executive Officer

Named president and chief executive officer of Bradley Medical Center August 1, 2024. [2, 3, 4, 9, 12] Her leadership through the acquisition has been invaluable. [2, 3] Her commitment to the Cleveland community has been evident throughout her career. [2, 3] She is the first female CEO in the history of what is now Bradley Medical Center. [2, 3, 4] She is from Bradley County and graduated from Bradley County High School. [2] She previously served as assistant chief nursing officer at Bradley Medical Center's Westside Campus. [2] She also previously served as assistant CEO/COO of the hospital before joining Hamilton Health Care System in 2021 and was the chief operating officer at Tennova Healthcare – Cleveland before joining Hamilton Health Care System in 2021. [3, 9] She returned to Bradley Medical Center on August 1, 2024, as president and chief executive officer after spending over three years at Vitruvian Health as executive vice president. [12] She has over 26 years of healthcare leadership experience. [4] She is described as a collaborative leader who also values balancing that trait with accountability. [4] Starting her career in the physician services division and her 13-year tenure as COO and assistant CEO of the hospital have prepared her to make connections with the workforce and understand what matters to her community. [4] She is actively involved with promoting community-wide health and wellness. [13] She has served the community on local boards such as the YMCA Board, the Family Resource Agency Board, and United Way Funds Distribution and Chamber of Commerce Existing Industry Committee. [12] She is a graduate of the Bradley County Chamber of Commerce Leadership Cleveland and a member of the Cleveland/Bradley Chamber of Commerce Board of Directors. [12, 8] Her stated mission is to care for the Cleveland community. [2] She is proud of her team and looks forward to serving with compassion to improve the health and well-being of the communities and be the model for excellence and service in health care. [2] Her first priority in the new role was overseeing the transition and ensuring patient care was not interrupted. [4] Community engagement is high on her priority list and she is thankful to be home and serving her community. [4]

Tammy Seay

Vice President and Interim Chief Nursing Officer

DNP, RN, CNOR. [2, 3] She has served over 28 years as a nurse and as an executive nurse leader, impacting organizational performance and promoting a culture of high quality, safety, and team member engagement. [2] She is a familiar face to the newly named Bradley Medical Center as she previously served as the assistant chief nursing officer, and her transition to vice president and interim chief nursing officer has been seamless. [2] Her leadership was evident during the acquisition as she stood by her team to ensure safe, quality, care. [2] Her drive for excellence was recognized when asked to be involved in the application of the Tennessee Center for Performing Excellence for her facility in Knoxville. [2] She is dedicated to leading change, motivating, and developing effective teams to implement long-term improvements to deliver exceptional service for the community. [2] She is also part of the Leadership Cleveland Class of 2024/25. [7]

Ernie Elemento

Vice President and Chief Operating Officer

MBA. [2] He joins from Hamilton Medical Center. [2] He has over 20 years of executive leadership and 10 years of clinical experience when he practiced as a licensed physical therapist. [2] This combination allows him the ability to help drive operational change with a true understanding of the needs of his departments. [2] He is recognized for his collaborative leadership, strategic planning, patient and associate engagement, and physician partnerships. [2] While at Hamilton, he oversaw the Peeples Cancer Institute, Pharmacy, Imaging, Laboratory, Rehab, Hamilton Spine Health, and Sport to name a few. [2] His departments are already recognizing him for his contributions and support as evidenced by his leadership during the night of the acquisition. [2] The mission to care for the Cleveland community is clearly of top priority for him and his departments. [2]

Wes Griffith

Vice President and Chief Financial Officer

MBA, MAcc. [2]

Jeanette Fetter

Vice President and Chief Quality Officer

RN, MBA. [2] She has over 40 years' experience in Nursing and Management/Administration and is a native of Bradley County. [2] She began her journey at Cleveland State Community College where she received her associate's degree to start her journey as a healthcare executive. [2] She has witnessed a lot of change during her 40-year career at the facility, but her commitment to her team, the patients, and her community never has changed. [2] Witnessing her leadership during the acquisition was evidence of her commitment. [2]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 351

Staffing & Personnel

FTE Employees on Payroll 743.66
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 9757
Inpatient Days (Title XIX) 1091
Total Inpatient Days 43922
Bed Count 176
Available Bed Days 64240
Discharges (Title V) NA
Discharges (Title XVIII) 1866
Discharges (Title XIX) 1496
Total Discharges 8343

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7755
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) 34662
Bed Count (Adults & Peds) 152
Available Bed Days (Adults & Peds) 55480
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1866
Discharges (Title XIX; Adults & Peds) 1496
Total Discharges (Adults & Peds) 8343

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients report challenges the cleanliness of the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 52%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 196

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 14.7
Readmission Score Hospital Return Days for Heart Failure Patients 31.1
Readmission Score Hospital Return Days for Pneumonia Patients -20
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.7
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 22
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.7
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.329
CAUTI SIR (Standardized Infection Ratio) 0.510
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.406
MRSA SIR (Standardized Infection Ratio) 0.726

Fiscal Period

Fiscal Year Begin Sep 01, 2022
Fiscal Year End Aug 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $7,734
Bad Debt Expense $18,028
Uncompensated Care Cost $9,465
Total Uncompensated Care $14,836

Operating Expenses ($ thousands)

Total Salaries $54,158
Overhead Expenses (Non-Salary) $81,090
Depreciation Expense $9,108
Total Operating Costs $145,378

Charges ($ thousands)

Inpatient Charges $814,474
Outpatient Charges $864,653
Total Patient Charges $1,679,127

Wage-Related Details ($ thousands)

Core Wage Costs $10,332
Wage Costs (RHC/FQHC)
Adjusted Salaries $54,158
Contract Labor (Patient Care) $4,484
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $15
Short-Term Investments
Notes Receivable
Accounts Receivable $51,351
Allowance for Doubtful Accounts $-20,597
Inventory $4,009
Prepaid Expenses $2,071
Other Current Assets $742
Total Current Assets $37,592

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,116
Land Improvements Value $1,153
Building Value $85,701
Leasehold Improvements $14,036
Fixed Equipment Value $3,637
Major Movable Equipment $35,176
Minor Depreciable Equipment $4,012
Health IT Assets
Total Fixed Assets $59,344

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $5,186
Total Other Assets $5,186
Total Assets $102,121

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,675
Salaries & Wages Payable $4,772
Payroll Taxes Payable $462
Short-Term Debt $931
Deferred Revenue
Other Current Liabilities $717
Total Current Liabilities $-20,148

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $149
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $149
Total Liabilities $-19,999

Balance Sheet – Equity ($ thousands)

General Fund Balance $122,120
Total Fund Balances $122,120
Total Liabilities & Equity $102,121

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $1,575
DRG (Post-Oct 1) $16,191
Outlier Payments
DSH Adjustment $815
Eligible DSH % $0
Simulated MC Payments $27,537
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $814,217
Outpatient Revenue $865,151
Total Patient Revenue $1,679,368
Contractual Allowances & Discounts $1,515,911
Net Patient Revenue $163,458
Total Operating Expenses $135,248
Net Service Income $28,210
Other Income $2,818
Total Income $31,028
Other Expenses
Net Income $31,028

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $10,506
Medicaid Charges $200,811
Net CHIP Revenue $58
CHIP Charges $3,535

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Unknown
EHR is Changing No