Mercy Hospital Fort Smith

Mercy Hospital Fort Smith, located at 7301 Rogers Avenue, is your trusted healthcare provider in the River Valley with a 100-year history. As a 336-bed acute care hospital, we offer a full range of services, including heart and vascular care, women's services, oncology, and orthopedic care, supported by advanced technology such as robotic-assisted surgery. We are committed to providing compassionate, patient-centered care, and we have earned an "A" grade for patient safety from The Leapfrog Group. Our facility features a Level III Neonatal Intensive Care Unit, home care, hospice and palliative care, a sleep disorder center, and a wound care clinic with hyperbaric medicine. Experience exceptional service and a better healthcare journey for you and your family at Mercy Hospital Fort Smith.

Identifiers

Hospital Name Mercy Hospital Fort Smith
Facility ID 040062

Location

Address 7301 ROGERS AVE
City/Town Fort Smith
State AR
ZIP Code 72903
County/Parish SEBASTIAN

Health System

Health System Mercy (MO)
Health System Website Domain mercy.net
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 33
Health System Total Beds 5401
Health System Hospital Locations Arkansas, Kansas, Missouri and Oklahoma

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Mercy (MO)
Emergency Services Yes

Jason Demke

Chief Operating Officer

Joined Mercy Hospital Fort Smith in mid-March 2024. Previously served as COO for West Valley Medical Center in Caldwell, Idaho, and was also previously the vice president of operations at Johnston-Willis Hospital in Richmond, Virginia. Has more than a decade of leadership experience in healthcare.

Ryan Gehrig

President of Mercy Fort Smith communities

Also President of Mercy Arkansas Communities. Has been president of Mercy operations in Arkansas since June 2022. Will return to his leadership role in Fort Smith. Described as understanding and genuinely loving the Fort Smith community.

Dr. Aaron Bull

Emergency Room Medical Director

Mercy Fort Smith emergency room medical director.

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 360

Staffing & Personnel

FTE Employees on Payroll 1538.15
FTE Interns & Residents 30.75

Inpatient Utilization

Inpatient Days (Title V) 5004
Inpatient Days (Title XVIII) 16832
Inpatient Days (Title XIX) 5040
Total Inpatient Days 69931
Bed Count 256
Available Bed Days 93440
Discharges (Title V) NA
Discharges (Title XVIII) 4307
Discharges (Title XIX) 2502
Total Discharges 16588

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 13991
Inpatient Days (Title XIX; Adults & Peds) 4169
Total Inpatient Days (Adults & Peds) 50347
Bed Count (Adults & Peds) 197
Available Bed Days (Adults & Peds) 71905
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4307
Discharges (Title XIX; Adults & Peds) 2502
Total Discharges (Adults & Peds) 16588

Quality Summary

Care Quality Stengths Average overall patient satisfaction.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 68%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 200

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -5.1
Readmission Score Hospital Return Days for Heart Failure Patients -3.8
Readmission Score Hospital Return Days for Pneumonia Patients -4.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 16
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.6
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.5
Readmission Score Rate of Readmission for CABG 11.1
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.6
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Worse Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $10,261
Bad Debt Expense $21,239
Uncompensated Care Cost $15,185
Total Uncompensated Care $15,336

Operating Expenses ($ thousands)

Total Salaries $131,650
Overhead Expenses (Non-Salary) $253,630
Depreciation Expense $16,509
Total Operating Costs $360,191

Charges ($ thousands)

Inpatient Charges $593,806
Outpatient Charges $1,002,595
Total Patient Charges $1,596,401

Wage-Related Details ($ thousands)

Core Wage Costs $24,343
Wage Costs (RHC/FQHC)
Adjusted Salaries $131,650
Contract Labor (Patient Care) $26,001
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $10,195
Short-Term Investments
Notes Receivable
Accounts Receivable $111,432
Allowance for Doubtful Accounts $-66,564
Inventory $7,388
Prepaid Expenses $672
Other Current Assets $3,120
Total Current Assets $66,234

Balance Sheet – Fixed Assets ($ thousands)

Land Value $20,697
Land Improvements Value $6,519
Building Value $316,910
Leasehold Improvements $2,267
Fixed Equipment Value $28,341
Major Movable Equipment $143,809
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $219,766

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $16,827
Total Other Assets $16,827
Total Assets $302,827

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $33,549
Salaries & Wages Payable $1,885
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $1,335
Other Current Liabilities $8,578
Total Current Liabilities $45,347

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $1,942
Unsecured Loans
Other Long-Term Liabilities $210
Total Long-Term Liabilities $2,152
Total Liabilities $47,499

Balance Sheet – Equity ($ thousands)

General Fund Balance $255,328
Total Fund Balances $255,328
Total Liabilities & Equity $302,827

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,524
DRG (Post-Oct 1) $30,828
Outlier Payments
DSH Adjustment $1,865
Eligible DSH % $0
Simulated MC Payments $35,315
Total IME Payments $2,688

Revenue & Income Statement ($ thousands)

Inpatient Revenue $621,746
Outpatient Revenue $1,012,439
Total Patient Revenue $1,634,185
Contractual Allowances & Discounts $1,187,110
Net Patient Revenue $447,074
Total Operating Expenses $385,280
Net Service Income $61,794
Other Income $9,438
Total Income $71,232
Other Expenses
Net Income $71,232

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $48,599
Medicaid Charges $264,982
Net CHIP Revenue $89
CHIP Charges $1,069

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No