NEA Baptist Memorial Hospital

NEA Baptist Memorial Hospital, located at 4800 East Johnson Avenue in Jonesboro, Arkansas, is a leading healthcare provider dedicated to serving the Northeast Arkansas region. As part of the NEA Baptist Health System and Baptist Memorial Health Care, our 228-bed facility offers a wide range of advanced medical services, including emergency care, heart care, cancer treatment, women's services, and surgical services. We are a Level III trauma center committed to providing compassionate, high-quality care using state-of-the-art technology. Experience exceptional healthcare at NEA Baptist, where we benefit our community, one patient at a time.

Identifiers

Hospital Name NEA Baptist Memorial Hospital
Facility ID 040118

Location

Address 4800 EAST JOHNSON AVENUE
City/Town Jonesboro
State AR
ZIP Code 72405
County/Parish CRAIGHEAD

Health System

Health System Baptist Memorial Health Care Corporation (BMHCC)
Health System Website Domain baptistonline.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 18
Health System Total Beds 3558
Health System Hospital Locations Arkansas, Mississippi and Tennessee

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Baptist Memorial Health Care System (Tennessee)
Emergency Services Yes

No leaders were identified on NEA Baptist Memorial Hospital's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 228

Staffing & Personnel

FTE Employees on Payroll 1062.99
FTE Interns & Residents 19.32

Inpatient Utilization

Inpatient Days (Title V) 947
Inpatient Days (Title XVIII) 20871
Inpatient Days (Title XIX) 5038
Total Inpatient Days 55225
Bed Count 180
Available Bed Days 65700
Discharges (Title V) 613
Discharges (Title XVIII) 3997
Discharges (Title XIX) 1198
Total Discharges 11075

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) 53
Inpatient Days (Title XVIII; Adults & Peds) 16801
Inpatient Days (Title XIX; Adults & Peds) 3818
Total Inpatient Days (Adults & Peds) 42503
Bed Count (Adults & Peds) 144
Available Bed Days (Adults & Peds) 52560
Discharges (Title V; Adults & Peds) 613
Discharges (Title XVIII; Adults & Peds) 3997
Discharges (Title XIX; Adults & Peds) 1198
Total Discharges (Adults & Peds) 11075

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has a low ER wait and treatment time of less than 2 hours
Care Quality Concerns Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 79%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 106

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -2
Readmission Score Hospital Return Days for Heart Failure Patients 20.1
Readmission Score Hospital Return Days for Pneumonia Patients 37.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15
Readmission Score Rate of Readmission for CABG 10.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,385
Bad Debt Expense $7,995
Uncompensated Care Cost $5,847
Total Uncompensated Care $7,161

Operating Expenses ($ thousands)

Total Salaries $78,650
Overhead Expenses (Non-Salary) $165,608
Depreciation Expense $11,397
Total Operating Costs $209,430

Charges ($ thousands)

Inpatient Charges $554,394
Outpatient Charges $770,520
Total Patient Charges $1,324,914

Wage-Related Details ($ thousands)

Core Wage Costs $16,253
Wage Costs (RHC/FQHC)
Adjusted Salaries $78,650
Contract Labor (Patient Care) $449
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $409

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,977
Short-Term Investments
Notes Receivable
Accounts Receivable $84,115
Allowance for Doubtful Accounts $-54,841
Inventory $5,396
Prepaid Expenses $3,190
Other Current Assets $271
Total Current Assets $40,108

Balance Sheet – Fixed Assets ($ thousands)

Land Value $7,596
Land Improvements Value $11,040
Building Value $217,222
Leasehold Improvements $223
Fixed Equipment Value
Major Movable Equipment $104,839
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $187,573

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $1,533
Total Other Assets $1,533
Total Assets $229,213

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $4,184
Salaries & Wages Payable $4,793
Payroll Taxes Payable $153
Short-Term Debt $-5,201
Deferred Revenue
Other Current Liabilities $8,598
Total Current Liabilities $12,527

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $251,501
Unsecured Loans
Other Long-Term Liabilities $48,322
Total Long-Term Liabilities $299,823
Total Liabilities $312,350

Balance Sheet – Equity ($ thousands)

General Fund Balance $-83,137
Total Fund Balances $-83,137
Total Liabilities & Equity $229,213

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $37,990
Outlier Payments
DSH Adjustment $1,080
Eligible DSH % $0
Simulated MC Payments $21,665
Total IME Payments $1,681

Revenue & Income Statement ($ thousands)

Inpatient Revenue $552,413
Outpatient Revenue $776,482
Total Patient Revenue $1,328,895
Contractual Allowances & Discounts $1,082,161
Net Patient Revenue $246,734
Total Operating Expenses $244,259
Net Service Income $2,475
Other Income $14,061
Total Income $16,536
Other Expenses $9
Net Income $16,526

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $9,393
Medicaid Charges $114,942
Net CHIP Revenue $1,705
CHIP Charges $19,094

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing Yes--In Process of Replacing