Sycamore Shoals Hospital

Sycamore Shoals Hospital, located at 1501 West Elk Avenue in Elizabethton, TN, is an award-winning, 121-bed facility dedicated to providing high-quality, personalized care. As part of Ballad Health, we offer comprehensive inpatient and outpatient surgical services, including general surgery, orthopedics, and a regional cancer center. Our commitment to patient safety is reflected in our exceptionally low infection rates and recognition for patient safety excellence. With a 24/7 ER, certified chest pain and heart failure programs, and a serene healing environment, Sycamore Shoals Hospital is here to serve you and your family with compassionate, advanced medical care. We are proud to be your community healthcare provider, invested in the health and well-being of Northeast Tennessee.

Identifiers

Hospital Name Sycamore Shoals Hospital
Facility ID 440018

Location

Address 1501 WEST ELK AVENUE
City/Town Elizabethton
State TN
ZIP Code 37643
County/Parish CARTER

Health System

Health System Ballad Health
Health System Website Domain balladhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 16
Health System Total Beds 2519
Health System Hospital Locations Tennessee and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Ballad Health
Emergency Services Yes

Dwayne Taylor

VP/Chief Executive Officer

NA

Julia Lyons

RN, Chief Nursing Officer

NA

Sharon Sheppard

Manager, Human Resources

NA

Emily Blanton

Market Director, Marketing and Communications, Southern Market

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 121

Staffing & Personnel

FTE Employees on Payroll 227.21
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2839
Inpatient Days (Title XIX) 1043
Total Inpatient Days 12529
Bed Count 109
Available Bed Days 39785
Discharges (Title V) NA
Discharges (Title XVIII) 687
Discharges (Title XIX) 235
Total Discharges 2797

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2464
Inpatient Days (Title XIX; Adults & Peds) 857
Total Inpatient Days (Adults & Peds) 10531
Bed Count (Adults & Peds) 101
Available Bed Days (Adults & Peds) 36865
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 687
Discharges (Title XIX; Adults & Peds) 235
Total Discharges (Adults & Peds) 2797

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 67%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 171

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -13
Readmission Score Hospital Return Days for Pneumonia Patients 30.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 19.1
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.567
CAUTI SIR (Standardized Infection Ratio) 0.396
SSI SIR (Standardized Infection Ratio) 1.606
CDI SIR (Standardized Infection Ratio) 0.558
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,282
Bad Debt Expense $4,488
Uncompensated Care Cost $3,022
Total Uncompensated Care $4,190

Operating Expenses ($ thousands)

Total Salaries $19,243
Overhead Expenses (Non-Salary) $33,618
Depreciation Expense $1,513
Total Operating Costs $47,685

Charges ($ thousands)

Inpatient Charges $130,647
Outpatient Charges $183,410
Total Patient Charges $314,057

Wage-Related Details ($ thousands)

Core Wage Costs $3,544
Wage Costs (RHC/FQHC)
Adjusted Salaries $16,437
Contract Labor (Patient Care) $2,053
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-9
Short-Term Investments
Notes Receivable
Accounts Receivable $31,621
Allowance for Doubtful Accounts $-25,542
Inventory $776
Prepaid Expenses $134
Other Current Assets
Total Current Assets $7,663

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,836
Land Improvements Value $193
Building Value $20,992
Leasehold Improvements $18
Fixed Equipment Value $26,015
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $14,154

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $28
Total Other Assets $28
Total Assets $21,846

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,449
Salaries & Wages Payable $1,906
Payroll Taxes Payable
Short-Term Debt $121
Deferred Revenue
Other Current Liabilities $23
Total Current Liabilities $4,484

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $5
Unsecured Loans
Other Long-Term Liabilities $452
Total Long-Term Liabilities $457
Total Liabilities $4,942

Balance Sheet – Equity ($ thousands)

General Fund Balance $16,904
Total Fund Balances $16,904
Total Liabilities & Equity $21,846

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $1,511
DRG (Post-Oct 1) $3,892
Outlier Payments
DSH Adjustment $153
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $143,475
Outpatient Revenue $170,581
Total Patient Revenue $314,057
Contractual Allowances & Discounts $261,180
Net Patient Revenue $52,876
Total Operating Expenses $52,860
Net Service Income $16
Other Income $612
Total Income $628
Other Expenses
Net Income $628

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,209
Medicaid Charges $44,523
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No