Northwestern Medicine Palos Hospital

Identifiers

Hospital Name	Northwestern Medicine Palos Hospital
Facility ID	140062

Location

Address	12251 SOUTH 80TH AVENUE
City/Town	Palos Heights
State	IL
ZIP Code	60463
County/Parish	COOK

Health System

Health System	Northwestern Medicine
Health System Website Domain	nm.org
Recently Joined Health System (Past 4 Years)	No

Health System Size & Scope

Health System Total Hospitals	8
Health System Total Beds	2277
Health System Hospital Locations	Illinois

Ownership & Characteristics

Hospital Type	Acute Care Hospitals
Hospital Ownership	Voluntary non-profit - Private
Ownership Details	Northwestern Medicine
Emergency Services	Yes

No leaders were identified on Northwestern Medicine Palos Hospital's website

Residency Programs

Allopathic Residency Program	No
Dental Residency Program	No
Osteopathic Residency Program	No
Other Residency Programs	No
Pediatric Residency Program	No

Capacity & Services

Licensed Beds	436

Staffing & Personnel

FTE Employees on Payroll	1574.54
FTE Interns & Residents	NA

Inpatient Utilization

Inpatient Days (Title V)	NA
Inpatient Days (Title XVIII)	42472
Inpatient Days (Title XIX)	2045
Total Inpatient Days	87763
Bed Count	342
Available Bed Days	124830
Discharges (Title V)	NA
Discharges (Title XVIII)	8155
Discharges (Title XIX)	502
Total Discharges	17270

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds)	NA
Inpatient Days (Title XVIII; Adults & Peds)	40176
Inpatient Days (Title XIX; Adults & Peds)	1843
Total Inpatient Days (Adults & Peds)	80184
Bed Count (Adults & Peds)	318
Available Bed Days (Adults & Peds)	116070
Discharges (Title V; Adults & Peds)	NA
Discharges (Title XVIII; Adults & Peds)	8155
Discharges (Title XIX; Adults & Peds)	502
Total Discharges (Adults & Peds)	17270

Quality Summary

Care Quality Stengths	Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns	Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital	65%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients	No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients	No Different Than National Average
Mortality Group – Death Rate for COPD Patients	Better Than National Average
Mortality Group – Death Rate for Heart Failure Patients	No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients	Better Than National Average
Mortality Group – Death Rate for Stroke Patients	No Different Than National Average
Mortality Group – Pressure Ulcer Rate	Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications	No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate	No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate	No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate	No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate	No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate	No Different Than National Average
Mortality Group – Postoperative Sepsis Rate	No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate	No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate	No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite	No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better)	263

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients	5
Readmission Score Hospital Return Days for Heart Failure Patients	11.2
Readmission Score Hospital Return Days for Pneumonia Patients	8.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	11.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	8.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	5.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	14.4
Readmission Score Rate of Readmission for CABG	10.6
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	19.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate	21.4
Readmission Score Rate of Readmission After Hip/Knee Replacement	5.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide)	14.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate	17.2
Readmission Group Hospital Return Days for Heart Attack Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients	Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission for CABG	No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement	No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide)	No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate	No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio)	0.427
CAUTI SIR (Standardized Infection Ratio)	1.555
SSI SIR (Standardized Infection Ratio)	1.299
CDI SIR (Standardized Infection Ratio)	0.480
MRSA SIR (Standardized Infection Ratio)	0.545

Fiscal Period

Fiscal Year Begin	Sep 01, 2022
Fiscal Year End	Aug 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost	$3,051
Bad Debt Expense	$20,150
Uncompensated Care Cost	$7,509
Total Uncompensated Care	$18,580

Operating Expenses ($ thousands)

Total Salaries	$156,955
Overhead Expenses (Non-Salary)	$345,313
Depreciation Expense	$17,252
Total Operating Costs	$405,958

Charges ($ thousands)

Inpatient Charges	$964,248
Outpatient Charges	$949,779
Total Patient Charges	$1,914,027

Wage-Related Details ($ thousands)

Core Wage Costs	$34,675
Wage Costs (RHC/FQHC)
Adjusted Salaries	$156,955
Contract Labor (Patient Care)	$20,839
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances	$1,018
Short-Term Investments
Notes Receivable	$813
Accounts Receivable	$75,493
Allowance for Doubtful Accounts	$-15,175
Inventory	$10,876
Prepaid Expenses	$216
Other Current Assets	$4,965
Total Current Assets	$-286,556

Balance Sheet – Fixed Assets ($ thousands)

Land Value	$19,532
Land Improvements Value
Building Value	$316,600
Leasehold Improvements
Fixed Equipment Value	$46,587
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets	$314,981

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments	$2,831
Other Assets	$17,829
Total Other Assets	$20,660
Total Assets	$49,085

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable	$4,136
Salaries & Wages Payable	$21,394
Payroll Taxes Payable	$1,273
Short-Term Debt
Deferred Revenue	$15
Other Current Liabilities	$59,996
Total Current Liabilities	$116,690

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities	$754
Total Long-Term Liabilities	$754
Total Liabilities	$117,444

Balance Sheet – Equity ($ thousands)

General Fund Balance	$-68,359
Total Fund Balances	$-68,359
Total Liabilities & Equity	$49,085

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)	$6,898
DRG (Post-Oct 1)	$83,862
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue	$964,249
Outpatient Revenue	$950,181
Total Patient Revenue	$1,914,430
Contractual Allowances & Discounts	$1,527,333
Net Patient Revenue	$387,097
Total Operating Expenses	$502,282
Net Service Income	$-115,186
Other Income	$45,852
Total Income	$-69,333
Other Expenses	$847
Net Income	$-70,180

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio	$0
Net Medicaid Revenue	$32,173
Medicaid Charges	$217,635
Net CHIP Revenue
CHIP Charges

EHR Information

EHR	Epic
EHR Version	EpicCare Inpatient (not Community Connect)
EHR is Changing	No

ERP Information

ERP	Infor
ERP Version	Cloudsuite
EHR is Changing	No