UF Health Flagler Hospital

UF Health Flagler Hospital, located in St. Augustine, FL, has a 130-year legacy of caring for the community. As part of the esteemed UF Health system, our 335-bed non-profit facility provides patient-centered care with modern amenities in a tranquil environment, maintaining a strong reputation for quality service. We offer a comprehensive range of services, including emergency and rehabilitation care, with expertise in cardiology, orthopedics, and emergency medicine. As a Level II trauma center, we ensure critical care for emergency cases. We are dedicated to advancing the physical, social, and economic health of Northeast Florida communities and have been named among America's 50 Best Hospitals.

Identifiers

Hospital Name UF Health Flagler Hospital
Facility ID 100118

Location

Address 60 MEMORIAL MEDICAL PKWY
City/Town Palm Coast
State FL
ZIP Code 32164
County/Parish FLAGLER

Health System

Health System UF Health
Health System Website Domain ufhealth.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 6
Health System Total Beds 2840
Health System Hospital Locations Florida

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Ownership Details UF Health
Emergency Services Yes

Kerry Watson

Interim CEO

NA

Kevin Sweeny

VP, Chief of Staff

NA

Melissa Cecil

Chief Information Officer

NA

Don Crist, BS, MSHA, RRT

VP, Operations/Support Services & Procurement

NA

Kimberly Diaz, MHA, FACMPE

VP Ambulatory Enterprise

NA

Dr. Mark Michaels

VP, Ambulatory Enterprise Chief Medical Officer

NA

Michelle Paulo, BSN

Administrator, Emergency & Specialty Care Services & Behavioral Health

NA

Shannon Pickett, RN, BS

Administrator, Medical Surgical Nursing & Care Coordination

NA

Dawne Bysheim, BSN, RN

Administrator Ambulatory

NA

Sabrina Kelbert

NA

NA

Tabitha Vaughn, MHA, BHA, RN

Administrator, Surgical Services

NA

Sibel Miglino, MS

Administrator, Total Rewards

NA

Dennis Hoban

Administrator, Talent Strategy and Management

NA

Erin Wallner, MBA, APR

Administrator, Marketing Communications

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 99

Staffing & Personnel

FTE Employees on Payroll 1060.95
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 15953
Inpatient Days (Title XIX) 815
Total Inpatient Days 47055
Bed Count 99
Available Bed Days 36135
Discharges (Title V) NA
Discharges (Title XVIII) 3121
Discharges (Title XIX) 93
Total Discharges 8847

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 15016
Inpatient Days (Title XIX; Adults & Peds) 693
Total Inpatient Days (Adults & Peds) 43608
Bed Count (Adults & Peds) 81
Available Bed Days (Adults & Peds) 29565
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3121
Discharges (Title XIX; Adults & Peds) 93
Total Discharges (Adults & Peds) 8847

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 66%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 171

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 1.7
Readmission Score Hospital Return Days for Heart Failure Patients 24.6
Readmission Score Hospital Return Days for Pneumonia Patients 12.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 11.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.1
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.321
CAUTI SIR (Standardized Infection Ratio) 2.363
SSI SIR (Standardized Infection Ratio) 0.519
CDI SIR (Standardized Infection Ratio) 0.600
MRSA SIR (Standardized Infection Ratio) 0.843

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,959
Bad Debt Expense $8,366
Uncompensated Care Cost $8,626
Total Uncompensated Care $11,341

Operating Expenses ($ thousands)

Total Salaries $88,592
Overhead Expenses (Non-Salary) $173,877
Depreciation Expense $13,066
Total Operating Costs $199,836

Charges ($ thousands)

Inpatient Charges $507,797
Outpatient Charges $599,396
Total Patient Charges $1,107,193

Wage-Related Details ($ thousands)

Core Wage Costs $15,714
Wage Costs (RHC/FQHC)
Adjusted Salaries $88,592
Contract Labor (Patient Care) $8,439
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $260,873
Short-Term Investments
Notes Receivable
Accounts Receivable $84,497
Allowance for Doubtful Accounts $-48,708
Inventory $3,424
Prepaid Expenses $3,178
Other Current Assets $21,797
Total Current Assets $325,752

Balance Sheet – Fixed Assets ($ thousands)

Land Value $12,869
Land Improvements Value $6,526
Building Value $53,007
Leasehold Improvements $29,082
Fixed Equipment Value $36,144
Major Movable Equipment $55,211
Minor Depreciable Equipment
Health IT Assets $12,072
Total Fixed Assets $185,682

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $265
Other Assets $2,114
Total Other Assets $2,380
Total Assets $513,814

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $15,356
Salaries & Wages Payable $9,019
Payroll Taxes Payable $-1
Short-Term Debt $3,863
Deferred Revenue
Other Current Liabilities $578
Total Current Liabilities $39,020

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $7,518
Unsecured Loans
Other Long-Term Liabilities $49,127
Total Long-Term Liabilities $56,645
Total Liabilities $95,665

Balance Sheet – Equity ($ thousands)

General Fund Balance $418,149
Total Fund Balances $418,149
Total Liabilities & Equity $513,814

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $21,565
DRG (Post-Oct 1) $7,974
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $508,061
Outpatient Revenue $665,814
Total Patient Revenue $1,173,875
Contractual Allowances & Discounts $888,160
Net Patient Revenue $285,714
Total Operating Expenses $262,469
Net Service Income $23,246
Other Income $-47,945
Total Income $-24,699
Other Expenses
Net Income $-24,699

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $9,034
Medicaid Charges $83,867
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing Yes--In Process of Replacing