Wentworth-Douglass Hospital, located in Dover, NH, has provided compassionate care and innovative services to the Seacoast area for over a century. As a member of Mass General Brigham, our not-for-profit hospital is dedicated to the health, safety, and well-being of our community. With advanced technologies and a wide range of medical, surgical, and specialty services, including a Level III Trauma Center and comprehensive cancer care, we ensure access to high-quality care close to home. Our facilities include a 178-bed hospital, urgent care centers, and specialty practices. We are committed to being the region's leading medical center, recognized for clinical excellence and value.
| Hospital Name | Wentworth-Douglass Hospital |
|---|---|
| Facility ID | 300018 |
| Address | 789 CENTRAL AVE |
|---|---|
| City/Town | Dover |
| State | NH |
| ZIP Code | 3820 |
| County/Parish | STRAFFORD |
| Health System | Mass General Brigham |
|---|---|
| Health System Website Domain | massgeneralbrigham.org |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 11 |
|---|---|
| Health System Total Beds | 3086 |
| Health System Hospital Locations | Massachusetts and New Hampshire |
| Hospital Type | Acute Care Hospitals |
|---|---|
| Hospital Ownership | Voluntary non-profit - Private |
| Ownership Details | Mass General Brigham |
| Emergency Services | Yes |
No leaders were identified on Wentworth-Douglass Hospital's website
| Allopathic Residency Program | No |
|---|---|
| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | Yes |
| Pediatric Residency Program | No |
| Licensed Beds | 178 |
|---|
| FTE Employees on Payroll | 1841.79 |
|---|---|
| FTE Interns & Residents | NA |
| Inpatient Days (Title V) | NA |
|---|---|
| Inpatient Days (Title XVIII) | 15471 |
| Inpatient Days (Title XIX) | 2051 |
| Total Inpatient Days | 43681 |
| Bed Count | 118 |
| Available Bed Days | 43070 |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | 3073 |
| Discharges (Title XIX) | 47 |
| Total Discharges | 8012 |
| Inpatient Days (Title V; Adults & Peds) | NA |
|---|---|
| Inpatient Days (Title XVIII; Adults & Peds) | 14597 |
| Inpatient Days (Title XIX; Adults & Peds) | 1502 |
| Total Inpatient Days (Adults & Peds) | 36510 |
| Bed Count (Adults & Peds) | 107 |
| Available Bed Days (Adults & Peds) | 39055 |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | 3073 |
| Discharges (Title XIX; Adults & Peds) | 47 |
| Total Discharges (Adults & Peds) | 8012 |
| Care Quality Stengths | High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections |
|---|---|
| Care Quality Concerns | Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. |
| Nurse Communication – Star Rating | |
|---|---|
| Doctor Communication – Star Rating | |
| Staff Responsiveness – Star Rating | |
| Communication About Medicines – Star Rating | |
| Discharge Information – Star Rating | |
| Care Transition – Star Rating | |
| Cleanliness – Star Rating | |
| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital | 83% |
|---|
| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | No Different Than National Average |
|---|---|
| Mortality Group – Death Rate for Heart Attack Patients | No Different Than National Average |
| Mortality Group – Death Rate for CABG Surgery Patients | |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | No Different Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | No Different Than National Average |
| Mortality Group – Death Rate for Stroke Patients | No Different Than National Average |
| Mortality Group – Pressure Ulcer Rate | No Different Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | No Different Than National Average |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than National Average |
| Mortality Group – Postoperative Respiratory Failure Rate | No Different Than National Average |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | No Different Than National Average |
| Mortality Group – Postoperative Wound Dehiscence Rate | No Different Than National Average |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | No Different Than National Average |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | No Different Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | 243 |
|---|
| Readmission Score Hospital Return Days for Heart Attack Patients | 26.9 |
|---|---|
| Readmission Score Hospital Return Days for Heart Failure Patients | 14.6 |
| Readmission Score Hospital Return Days for Pneumonia Patients | 8.3 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | 13.5 |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | 12.8 |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | 5.7 |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | 1.1 |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.9 |
| Readmission Score Rate of Readmission for CABG | Not Available |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 16.3 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 20.4 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | 4.8 |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 14.8 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 17.2 |
| Readmission Group Hospital Return Days for Heart Attack Patients | More Days Than Average per 100 Discharges |
| Readmission Group Hospital Return Days for Heart Failure Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | Average Days per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | No Different Than the National Rate |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | No Different Than the National Rate |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | No Different Than the National Rate |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | No Different than expected |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission for CABG | Not Available |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | 0.419 |
|---|---|
| CAUTI SIR (Standardized Infection Ratio) | 0.645 |
| SSI SIR (Standardized Infection Ratio) | 0.614 |
| CDI SIR (Standardized Infection Ratio) | 0.360 |
| MRSA SIR (Standardized Infection Ratio) | 0.779 |
| Fiscal Year Begin | Oct 01, 2021 |
|---|---|
| Fiscal Year End | Sep 30, 2022 |
| Charity Care Cost | $3,645 |
|---|---|
| Bad Debt Expense | $23,630 |
| Uncompensated Care Cost | $9,657 |
| Total Uncompensated Care | $9,952 |
| Total Salaries | $153,912 |
|---|---|
| Overhead Expenses (Non-Salary) | $293,410 |
| Depreciation Expense | $25,845 |
| Total Operating Costs | $426,675 |
| Inpatient Charges | $359,737 |
|---|---|
| Outpatient Charges | $1,349,645 |
| Total Patient Charges | $1,709,382 |
| Core Wage Costs | $54,200 |
|---|---|
| Wage Costs (RHC/FQHC) | |
| Adjusted Salaries | $152,926 |
| Contract Labor (Patient Care) | $14,756 |
| Wage Costs (Part A Teaching) | |
| Wage Costs (Interns & Residents) |
| Cash & Bank Balances | $9,800 |
|---|---|
| Short-Term Investments | $161,896 |
| Notes Receivable | |
| Accounts Receivable | $50,827 |
| Allowance for Doubtful Accounts | |
| Inventory | |
| Prepaid Expenses | |
| Other Current Assets | $226,737 |
| Total Current Assets | $449,261 |
| Land Value | $6,649 |
|---|---|
| Land Improvements Value | $10,064 |
| Building Value | $315,438 |
| Leasehold Improvements | |
| Fixed Equipment Value | |
| Major Movable Equipment | $129,519 |
| Minor Depreciable Equipment | |
| Health IT Assets | |
| Total Fixed Assets | $234,605 |
| Long-Term Investments | $2,034 |
|---|---|
| Other Assets | $26,269 |
| Total Other Assets | $28,303 |
| Total Assets | $712,169 |
| Accounts Payable | $21,477 |
|---|---|
| Salaries & Wages Payable | $31,272 |
| Payroll Taxes Payable | |
| Short-Term Debt | $3,367 |
| Deferred Revenue | |
| Other Current Liabilities | |
| Total Current Liabilities | $56,116 |
| Mortgage Debt | |
|---|---|
| Long-Term Notes Payable | $94,835 |
| Unsecured Loans | |
| Other Long-Term Liabilities | $33,267 |
| Total Long-Term Liabilities | $128,102 |
| Total Liabilities | $184,218 |
| General Fund Balance | $527,952 |
|---|---|
| Total Fund Balances | $527,952 |
| Total Liabilities & Equity | $712,169 |
| DRG (Non-Outlier) | |
|---|---|
| DRG (Pre-Oct 1) | |
| DRG (Post-Oct 1) | $29,878 |
| Outlier Payments | |
| DSH Adjustment | $332 |
| Eligible DSH % | $0 |
| Simulated MC Payments | $3,231 |
| Total IME Payments |
| Inpatient Revenue | $358,158 |
|---|---|
| Outpatient Revenue | $1,351,930 |
| Total Patient Revenue | $1,710,088 |
| Contractual Allowances & Discounts | $1,209,229 |
| Net Patient Revenue | $500,858 |
| Total Operating Expenses | $447,323 |
| Net Service Income | $53,536 |
| Other Income | $17,502 |
| Total Income | $71,037 |
| Other Expenses | |
| Net Income | $71,037 |
| Cost-to-Charge Ratio | $0 |
|---|---|
| Net Medicaid Revenue | $24,133 |
| Medicaid Charges | $156,496 |
| Net CHIP Revenue | |
| CHIP Charges |
| EHR | Epic |
|---|---|
| EHR Version | EpicCare Inpatient (not Community Connect) |
| EHR is Changing | No |
| ERP | Workday |
|---|---|
| ERP Version | NA |
| EHR is Changing | No |