Memorial Medical Center

Memorial Medical Center, located at 2450 South Telshor Blvd in Las Cruces, NM, is the trusted healthcare leader in Southern New Mexico. As a 199-bed acute medical/surgical teaching hospital, we offer a wide range of specialties and programs, including emergency services, heart care, orthopedics, surgical services, and women's services. We are committed to providing high-quality care and are continuously recognized for excellence, making us the center of healthcare for our community. Experience the Memorial Difference, where we don't just care for you, we care about you. We are rapidly transitioning into Southern New Mexico's major regional referral center, receiving daily transfers from five smaller hospitals in our secondary service area.

Identifiers

Hospital Name Memorial Medical Center
Facility ID 320018

Location

Address 2450 SOUTH TELSHOR BLVD
City/Town Las Cruces
State NM
ZIP Code 88011
County/Parish DONA ANA

Health System

Health System Independent
Health System Website Domain memorialmedical.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 286
Health System Hospital Locations New Mexico

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Memorial Medical Center (NM)
Emergency Services Yes

No leaders were identified on Memorial Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 286

Staffing & Personnel

FTE Employees on Payroll 1107.31
FTE Interns & Residents 23.79

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 9015
Inpatient Days (Title XIX) 474
Total Inpatient Days 38217
Bed Count 199
Available Bed Days 72635
Discharges (Title V) NA
Discharges (Title XVIII) 1772
Discharges (Title XIX) 87
Total Discharges 8470

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 6885
Inpatient Days (Title XIX; Adults & Peds) 358
Total Inpatient Days (Adults & Peds) 27830
Bed Count (Adults & Peds) 171
Available Bed Days (Adults & Peds) 62415
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1772
Discharges (Title XIX; Adults & Peds) 87
Total Discharges (Adults & Peds) 8470

Quality Summary

Care Quality Stengths Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 61%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 211

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 17.8
Readmission Score Hospital Return Days for Heart Failure Patients 31.2
Readmission Score Hospital Return Days for Pneumonia Patients -6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.3
Readmission Score Rate of Readmission for CABG 10.9
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.467
CAUTI SIR (Standardized Infection Ratio) 1.574
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.430
MRSA SIR (Standardized Infection Ratio) 0.718

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,625
Bad Debt Expense $19,070
Uncompensated Care Cost $4,455
Total Uncompensated Care $4,459

Operating Expenses ($ thousands)

Total Salaries $93,794
Overhead Expenses (Non-Salary) $192,805
Depreciation Expense $5,382
Total Operating Costs $209,348

Charges ($ thousands)

Inpatient Charges $607,242
Outpatient Charges $856,158
Total Patient Charges $1,463,400

Wage-Related Details ($ thousands)

Core Wage Costs $13,427
Wage Costs (RHC/FQHC)
Adjusted Salaries $93,794
Contract Labor (Patient Care) $10,225
Wage Costs (Part A Teaching) $124
Wage Costs (Interns & Residents) $364

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $126
Short-Term Investments
Notes Receivable
Accounts Receivable $37,486
Allowance for Doubtful Accounts
Inventory $7,683
Prepaid Expenses $3,335
Other Current Assets
Total Current Assets $41,549

Balance Sheet – Fixed Assets ($ thousands)

Land Value $6,780
Land Improvements Value $29
Building Value $63,122
Leasehold Improvements $5,454
Fixed Equipment Value $4,184
Major Movable Equipment $23,103
Minor Depreciable Equipment $10,036
Health IT Assets
Total Fixed Assets $80,276

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $17,675
Total Other Assets $17,675
Total Assets $139,500

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $11,987
Salaries & Wages Payable $7,208
Payroll Taxes Payable $2,616
Short-Term Debt
Deferred Revenue
Other Current Liabilities $2,014
Total Current Liabilities $23,825

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $-628,358
Long-Term Notes Payable $936
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $-627,422
Total Liabilities $-603,597

Balance Sheet – Equity ($ thousands)

General Fund Balance $743,097
Total Fund Balances $743,097
Total Liabilities & Equity $139,500

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $19,912
Outlier Payments
DSH Adjustment $1,431
Eligible DSH % $0
Simulated MC Payments $21,679
Total IME Payments $372

Revenue & Income Statement ($ thousands)

Inpatient Revenue $607,242
Outpatient Revenue $933,379
Total Patient Revenue $1,540,621
Contractual Allowances & Discounts $1,217,928
Net Patient Revenue $322,693
Total Operating Expenses $294,593
Net Service Income $28,100
Other Income $1,971
Total Income $30,072
Other Expenses
Net Income $30,072

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $58,608
Medicaid Charges $408,460
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP MEDITECH
ERP Version NA
EHR is Changing No