Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center

The Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center, located at 1001 Potrero Avenue in San Francisco, CA, is a leading public hospital providing exceptional care to the city and surrounding region. As the only Level I trauma center for 1.5 million residents, we offer comprehensive emergency, trauma, and psychiatric services, including 24-hour psychiatric emergency care. Our state-of-the-art facility features advanced technology, birthing suites, a geriatric unit, and a pediatric waiting room, all designed to enhance patient experience and promote healing. Proudly serving our community, we are committed to providing accessible, high-quality healthcare for all, including the underserved.

Identifiers

Hospital Name Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center
Facility ID 050228

Location

Address 1001 POTRERO AVENUE
City/Town San Francisco
State CA
ZIP Code 94110
County/Parish SAN FRANCISCO

Health System

Health System Independent
Health System Website Domain sf.gov/dph
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 367
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Local
Ownership Details City and County of San Francisco, Department of Public Health
Emergency Services Yes

No leaders were identified on Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 367

Staffing & Personnel

FTE Employees on Payroll 2851.42
FTE Interns & Residents 290.67

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 18776
Inpatient Days (Title XIX) 14001
Total Inpatient Days 89196
Bed Count 284
Available Bed Days 103660
Discharges (Title V) NA
Discharges (Title XVIII) 2574
Discharges (Title XIX) 2878
Total Discharges 13154

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 15952
Inpatient Days (Title XIX; Adults & Peds) 9710
Total Inpatient Days (Adults & Peds) 72293
Bed Count (Adults & Peds) 213
Available Bed Days (Adults & Peds) 77745
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2574
Discharges (Title XIX; Adults & Peds) 2878
Total Discharges (Adults & Peds) 13154

Quality Summary

Care Quality Stengths Average overall patient satisfaction.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications Worse Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 312

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 27.1
Readmission Score Hospital Return Days for Pneumonia Patients 46.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.6
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 20.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 19.7
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Worse Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $51,655
Bad Debt Expense $43,862
Uncompensated Care Cost $63,900
Total Uncompensated Care $186,380

Operating Expenses ($ thousands)

Total Salaries $485,841
Overhead Expenses (Non-Salary) $774,868
Depreciation Expense $40,175
Total Operating Costs $1,068,546

Charges ($ thousands)

Inpatient Charges $2,348,817
Outpatient Charges $1,520,881
Total Patient Charges $3,869,698

Wage-Related Details ($ thousands)

Core Wage Costs $164,115
Wage Costs (RHC/FQHC)
Adjusted Salaries $485,841
Contract Labor (Patient Care) $55,418
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $310,479
Short-Term Investments
Notes Receivable
Accounts Receivable $615,803
Allowance for Doubtful Accounts $-533,554
Inventory $12,328
Prepaid Expenses
Other Current Assets $12,182
Total Current Assets $598,626

Balance Sheet – Fixed Assets ($ thousands)

Land Value $542
Land Improvements Value
Building Value $211,335
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $173,477
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $62,682

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $238,931
Total Other Assets $238,931
Total Assets $900,239

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $23,849
Salaries & Wages Payable $56,917
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $582,837
Total Current Liabilities $663,603

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $3,321
Unsecured Loans
Other Long-Term Liabilities $607,378
Total Long-Term Liabilities $610,699
Total Liabilities $1,274,302

Balance Sheet – Equity ($ thousands)

General Fund Balance $-374,063
Total Fund Balances $-374,063
Total Liabilities & Equity $900,239

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,593
DRG (Post-Oct 1) $35,434
Outlier Payments
DSH Adjustment $6,595
Eligible DSH % $0
Simulated MC Payments $19,142
Total IME Payments $16,217

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,382,769
Outpatient Revenue $1,556,578
Total Patient Revenue $3,939,347
Contractual Allowances & Discounts $3,049,820
Net Patient Revenue $889,527
Total Operating Expenses $1,260,709
Net Service Income $-371,182
Other Income $284,852
Total Income $-86,330
Other Expenses
Net Income $-86,330

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $343,352
Medicaid Charges $1,678,185
Net CHIP Revenue
CHIP Charges $1

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No