Redlands Community Hospital

Redlands Community Hospital, located at 350 Terracina Blvd in Redlands, CA, has been caring for the community since 1903. As a non-profit, independent hospital, we are dedicated to providing high-quality care with a "Patients First" mentality. Recognized for our excellence in surgical and orthopedic services, we are committed to community engagement and preparing the next generation of healthcare professionals. We offer a range of services, including emergency care, surgery, and specialized programs, always striving to treat our patients like family.

Identifiers

Hospital Name Redlands Community Hospital
Facility ID 050272

Location

Address 350 TERRACINA BLVD
City/Town Redlands
State CA
ZIP Code 92373
County/Parish SAN BERNARDINO

Health System

Health System Independent
Health System Website Domain redlandshospital.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 229
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Independent
Emergency Services Yes

No leaders were identified on Redlands Community Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 229

Staffing & Personnel

FTE Employees on Payroll 1352.21
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) 2303
Inpatient Days (Title XVIII) 5489
Inpatient Days (Title XIX) NA
Total Inpatient Days 43252
Bed Count 195
Available Bed Days 71175
Discharges (Title V) 381
Discharges (Title XVIII) 1069
Discharges (Title XIX) NA
Total Discharges 9448

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) 1348
Inpatient Days (Title XVIII; Adults & Peds) 4858
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) 34646
Bed Count (Adults & Peds) 166
Available Bed Days (Adults & Peds) 60590
Discharges (Title V; Adults & Peds) 381
Discharges (Title XVIII; Adults & Peds) 1069
Discharges (Title XIX; Adults & Peds) NA
Total Discharges (Adults & Peds) 9448

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 76%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients Worse Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 209

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -28.6
Readmission Score Hospital Return Days for Pneumonia Patients 3.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.3
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.2
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,086
Bad Debt Expense $3,589
Uncompensated Care Cost $4,670
Total Uncompensated Care $13,764

Operating Expenses ($ thousands)

Total Salaries $136,243
Overhead Expenses (Non-Salary) $180,350
Depreciation Expense $7,366
Total Operating Costs $275,082

Charges ($ thousands)

Inpatient Charges $1,002,644
Outpatient Charges $1,167,454
Total Patient Charges $2,170,098

Wage-Related Details ($ thousands)

Core Wage Costs $24,553
Wage Costs (RHC/FQHC)
Adjusted Salaries $136,243
Contract Labor (Patient Care) $8,497
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $5,987
Short-Term Investments
Notes Receivable
Accounts Receivable $17,462
Allowance for Doubtful Accounts
Inventory $4,880
Prepaid Expenses $5,078
Other Current Assets
Total Current Assets $33,407

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,535
Land Improvements Value $5,608
Building Value $220,762
Leasehold Improvements $20
Fixed Equipment Value $27,738
Major Movable Equipment $102,511
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $151,331

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $303,482
Other Assets $6,379
Total Other Assets $309,860
Total Assets $494,598

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $14,803
Salaries & Wages Payable $15,948
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $51,270
Total Current Liabilities $82,021

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $90,500
Unsecured Loans
Other Long-Term Liabilities $13,889
Total Long-Term Liabilities $104,389
Total Liabilities $186,410

Balance Sheet – Equity ($ thousands)

General Fund Balance $308,188
Total Fund Balances $308,188
Total Liabilities & Equity $494,598

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $15,443
Outlier Payments
DSH Adjustment $491
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,020,400
Outpatient Revenue $1,149,798
Total Patient Revenue $2,170,199
Contractual Allowances & Discounts $1,978,379
Net Patient Revenue $191,820
Total Operating Expenses $251,425
Net Service Income $-59,605
Other Income $5,838
Total Income $-53,767
Other Expenses
Net Income $-53,767

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $26,918
Medicaid Charges $433,618
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP MEDITECH
ERP Version NA
EHR is Changing No