Regional One Health

Located at 877 Jefferson Avenue in Memphis, TN, Regional One Health is the oldest health system in Tennessee, with a legacy of service that dates back to 1829. We are committed to improving the health and well-being of the people we serve by providing compassionate care and exceptional services. Regional One Health is home to world-renowned Centers of Excellence in trauma care through the Elvis Presley Trauma Center, burn treatment at the Firefighters Burn Center, neonatal intensive care, and high-risk pregnancy care. Additionally, we offer comprehensive services in oncology, primary and specialty care, and rehabilitation.

Identifiers

Hospital Name Regional One Health
Facility ID 440152

Location

Address 877 JEFFERSON AVENUE
City/Town Memphis
State TN
ZIP Code 38103
County/Parish SHELBY

Health System

Health System Independent
Health System Website Domain regionalonehealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 631
Health System Hospital Locations Tennessee

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Shelby County Health Care Corporation
Emergency Services Yes

No leaders were identified on Regional One Health's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 631

Staffing & Personnel

FTE Employees on Payroll 2436.84
FTE Interns & Residents 180.56

Inpatient Utilization

Inpatient Days (Title V) 2370
Inpatient Days (Title XVIII) 6461
Inpatient Days (Title XIX) 1174
Total Inpatient Days 88725
Bed Count 291
Available Bed Days 106215
Discharges (Title V) 143
Discharges (Title XVIII) 937
Discharges (Title XIX) 256
Total Discharges 13913

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) 1185
Inpatient Days (Title XVIII; Adults & Peds) 2925
Inpatient Days (Title XIX; Adults & Peds) 689
Total Inpatient Days (Adults & Peds) 35162
Bed Count (Adults & Peds) 112
Available Bed Days (Adults & Peds) 40880
Discharges (Title V; Adults & Peds) 143
Discharges (Title XVIII; Adults & Peds) 937
Discharges (Title XIX; Adults & Peds) 256
Total Discharges (Adults & Peds) 13913

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients reported significant challenges with transitions between departments in the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 60%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 304

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients Not Available
Readmission Score Hospital Return Days for Pneumonia Patients Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate Not Available
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Pneumonia Patients Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.392
CAUTI SIR (Standardized Infection Ratio) 0.237
SSI SIR (Standardized Infection Ratio) 0.061
CDI SIR (Standardized Infection Ratio) 0.198
MRSA SIR (Standardized Infection Ratio) 3.966

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $55,783
Bad Debt Expense $52,469
Uncompensated Care Cost $69,171
Total Uncompensated Care $69,856

Operating Expenses ($ thousands)

Total Salaries $201,164
Overhead Expenses (Non-Salary) $528,915
Depreciation Expense $23,437
Total Operating Costs $443,556

Charges ($ thousands)

Inpatient Charges $1,126,815
Outpatient Charges $615,264
Total Patient Charges $1,742,079

Wage-Related Details ($ thousands)

Core Wage Costs $37,949
Wage Costs (RHC/FQHC)
Adjusted Salaries $201,164
Contract Labor (Patient Care) $15,675
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $30,970
Short-Term Investments $50,329
Notes Receivable
Accounts Receivable $655,050
Allowance for Doubtful Accounts $-1,198,532
Inventory $10,044
Prepaid Expenses $7,318
Other Current Assets $312
Total Current Assets $-395,545

Balance Sheet – Fixed Assets ($ thousands)

Land Value $815
Land Improvements Value $7,680
Building Value $69,594
Leasehold Improvements $38
Fixed Equipment Value $172,736
Major Movable Equipment $251,358
Minor Depreciable Equipment $66,245
Health IT Assets
Total Fixed Assets $122,686

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $655,488
Total Other Assets $655,488
Total Assets $382,629

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $40,056
Salaries & Wages Payable $26,514
Payroll Taxes Payable $604
Short-Term Debt
Deferred Revenue $847
Other Current Liabilities $5,949
Total Current Liabilities $73,971

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $87,859
Unsecured Loans
Other Long-Term Liabilities $78,554
Total Long-Term Liabilities $166,413
Total Liabilities $240,384

Balance Sheet – Equity ($ thousands)

General Fund Balance $142,245
Total Fund Balances $142,245
Total Liabilities & Equity $382,629

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $3,023
DRG (Post-Oct 1) $10,176
Outlier Payments
DSH Adjustment $1,632
Eligible DSH % $0
Simulated MC Payments $17,829
Total IME Payments $2,564

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,086,335
Outpatient Revenue $855,173
Total Patient Revenue $1,941,508
Contractual Allowances & Discounts $1,533,627
Net Patient Revenue $407,880
Total Operating Expenses $730,078
Net Service Income $-322,198
Other Income $318,579
Total Income $-3,619
Other Expenses
Net Income $-3,619

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $54,950
Medicaid Charges $303,279
Net CHIP Revenue $682
CHIP Charges $5,373

EHR Information

EHR MEDITECH
EHR Version Unknown
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No