Timpanogos Regional Hospital

Timpanogos Regional Hospital, located in Orem, Utah at 750 West 800 North, is dedicated to providing comprehensive and advanced medical care with a patient-focused approach. As part of MountainStar Healthcare, we offer a range of specialized services, including ICU and rehabilitation, with a strong commitment to patient care and safety. Our community-focused hospital has been recognized as a Top 100 Hospital, providing advanced technology and personalized care. With over 122 licensed beds and a dedicated team of more than 700 employees and 200 physicians, we strive to deliver compassionate, high-quality care to our patients and their families. Our services include emergency care, surgery, cardiology, women's diagnostic services, and physical and speech therapy.

Identifiers

Hospital Name Timpanogos Regional Hospital
Facility ID 460052

Location

Address 750 WEST 800 NORTH
City/Town Orem
State UT
ZIP Code 84057
County/Parish UTAH

Health System

Health System HCA
Health System Website Domain hcahealthcare.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 137
Health System Total Beds 39222
Health System Hospital Locations Utah

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details HCA Healthcare
Emergency Services Yes

No leaders were identified on Timpanogos Regional Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 122

Staffing & Personnel

FTE Employees on Payroll 539.25
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1494
Inpatient Days (Title XIX) 1650
Total Inpatient Days 18379
Bed Count 117
Available Bed Days 42705
Discharges (Title V) NA
Discharges (Title XVIII) 424
Discharges (Title XIX) 168
Total Discharges 4384

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1065
Inpatient Days (Title XIX; Adults & Peds) 1251
Total Inpatient Days (Adults & Peds) 9153
Bed Count (Adults & Peds) 68
Available Bed Days (Adults & Peds) 24820
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 424
Discharges (Title XIX; Adults & Peds) 168
Total Discharges (Adults & Peds) 4384

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has a low ER wait and treatment time of less than 2 hours Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 71%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 108

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -31.9
Readmission Score Hospital Return Days for Pneumonia Patients -17.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.8
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.6
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.2
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.054
CAUTI SIR (Standardized Infection Ratio) 2.435
SSI SIR (Standardized Infection Ratio) 0.568
CDI SIR (Standardized Infection Ratio) 0.000
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,425
Bad Debt Expense $3,007
Uncompensated Care Cost $3,942
Total Uncompensated Care $3,964

Operating Expenses ($ thousands)

Total Salaries $36,279
Overhead Expenses (Non-Salary) $64,460
Depreciation Expense $5,120
Total Operating Costs $99,114

Charges ($ thousands)

Inpatient Charges $282,473
Outpatient Charges $309,661
Total Patient Charges $592,134

Wage-Related Details ($ thousands)

Core Wage Costs $9,228
Wage Costs (RHC/FQHC)
Adjusted Salaries $36,234
Contract Labor (Patient Care) $96
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $3
Short-Term Investments $1,008
Notes Receivable
Accounts Receivable $37,659
Allowance for Doubtful Accounts $-6,162
Inventory $7,468
Prepaid Expenses $724
Other Current Assets
Total Current Assets $42,209

Balance Sheet – Fixed Assets ($ thousands)

Land Value $14,626
Land Improvements Value $1,893
Building Value $39,080
Leasehold Improvements $3,476
Fixed Equipment Value $38,415
Major Movable Equipment $52,022
Minor Depreciable Equipment $6,697
Health IT Assets
Total Fixed Assets $63,866

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,102
Total Other Assets $3,102
Total Assets $109,177

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $6,386
Salaries & Wages Payable $2,926
Payroll Taxes Payable $1,570
Short-Term Debt
Deferred Revenue
Other Current Liabilities $444
Total Current Liabilities $11,326

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans $-213,120
Other Long-Term Liabilities $3,776
Total Long-Term Liabilities $-209,344
Total Liabilities $-198,018

Balance Sheet – Equity ($ thousands)

General Fund Balance $307,195
Total Fund Balances $307,195
Total Liabilities & Equity $109,177

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,023
DRG (Post-Oct 1) $1,179
Outlier Payments
DSH Adjustment $105
Eligible DSH % $0
Simulated MC Payments $5,787
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $281,596
Outpatient Revenue $312,080
Total Patient Revenue $593,677
Contractual Allowances & Discounts $437,580
Net Patient Revenue $156,097
Total Operating Expenses $96,266
Net Service Income $59,830
Other Income $250
Total Income $60,081
Other Expenses $-0
Net Income $60,081

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $14,558
Medicaid Charges $59,106
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No