Riverside Regional Medical Center

Riverside Regional Medical Center, located in Newport News, VA, is a comprehensive medical facility providing advanced diagnostics and emergency treatment. As the Peninsula's leading healthcare provider, we are home to the area's only Level II Trauma Center and Neonatal Intensive Care Unit. Riverside Regional Medical Center is also recognized as a Chest Pain Center and a Comprehensive Stroke Center, offering advanced treatment in neurosciences, heart care, and cancer care. Trust us for leading-edge medical care when it matters most.

Identifiers

Hospital Name Riverside Regional Medical Center
Facility ID 490052

Location

Address 500 J CLYDE MORRIS BLVD
City/Town Newport News
State VA
ZIP Code 23601
County/Parish NEWPORT NEWS CITY

Health System

Health System Riverside Health System
Health System Website Domain riversideonline.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 725
Health System Hospital Locations Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Riverside Health System
Emergency Services Yes

No leaders were identified on Riverside Regional Medical Center's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 566

Staffing & Personnel

FTE Employees on Payroll 2725.78
FTE Interns & Residents 87.94

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 33013
Inpatient Days (Title XIX) 3220
Total Inpatient Days 123769
Bed Count 379
Available Bed Days 138335
Discharges (Title V) NA
Discharges (Title XVIII) 6027
Discharges (Title XIX) 530
Total Discharges 22207

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 24939
Inpatient Days (Title XIX; Adults & Peds) 2045
Total Inpatient Days (Adults & Peds) 76621
Bed Count (Adults & Peds) 259
Available Bed Days (Adults & Peds) 94535
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 6027
Discharges (Title XIX; Adults & Peds) 530
Total Discharges (Adults & Peds) 22207

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 70%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 247

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -1.3
Readmission Score Hospital Return Days for Heart Failure Patients 6.9
Readmission Score Hospital Return Days for Pneumonia Patients 5.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13
Readmission Score Rate of Readmission for CABG 10.9
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.204
CAUTI SIR (Standardized Infection Ratio) 0.331
SSI SIR (Standardized Infection Ratio) 0.473
CDI SIR (Standardized Infection Ratio) 0.323
MRSA SIR (Standardized Infection Ratio) 0.608

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $21,635
Bad Debt Expense $15,054
Uncompensated Care Cost $25,664
Total Uncompensated Care $25,664

Operating Expenses ($ thousands)

Total Salaries $226,259
Overhead Expenses (Non-Salary) $704,343
Depreciation Expense $55,689
Total Operating Costs $752,206

Charges ($ thousands)

Inpatient Charges $913,844
Outpatient Charges $1,995,147
Total Patient Charges $2,908,991

Wage-Related Details ($ thousands)

Core Wage Costs $46,998
Wage Costs (RHC/FQHC)
Adjusted Salaries $226,259
Contract Labor (Patient Care) $37,812
Wage Costs (Part A Teaching) $1,346
Wage Costs (Interns & Residents) $1,203

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $318
Short-Term Investments
Notes Receivable
Accounts Receivable $867,660
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses
Other Current Assets $46,036
Total Current Assets $914,014

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $451,197
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $451,197

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $6,557
Other Assets $31,056
Total Other Assets $37,612
Total Assets $1,402,823

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $167,721
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $30,191
Total Current Liabilities $197,912

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $172,700
Total Long-Term Liabilities $172,700
Total Liabilities $370,612

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,032,211
Total Fund Balances $1,032,211
Total Liabilities & Equity $1,402,823

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $48,262
DRG (Post-Oct 1) $17,837
Outlier Payments
DSH Adjustment $2,697
Eligible DSH % $0
Simulated MC Payments $43,757
Total IME Payments $4,300

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,921,982
Outpatient Revenue
Total Patient Revenue $2,921,982
Contractual Allowances & Discounts $1,958,640
Net Patient Revenue $963,342
Total Operating Expenses $1,157,291
Net Service Income $-193,949
Other Income $287,612
Total Income $93,663
Other Expenses $31,543
Net Income $62,120

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $226,119
Medicaid Charges $484,156
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No