Portneuf Medical Center

Portneuf Medical Center, located at 777 Hospital Way in Pocatello, ID, is a 205-bed tertiary hospital delivering compassionate healthcare to Eastern Idaho since 1907. As a comprehensive regional referral center, we offer advanced medical services, including a Level II Trauma Center, Level 3 NICU, and a certified cancer center. Our commitment to quality is reflected in our high-performing orthopedic services, full suite of cardiac care, and award-winning vein center. With a mission to be the first choice for patients in the region, Portneuf Medical Center is dedicated to advancing healthcare standards. We are also a teaching hospital committed to training the next generation of providers.

Identifiers

Hospital Name Portneuf Medical Center
Facility ID 130028

Location

Address 777 HOSPITAL WAY
City/Town Pocatello
State ID
ZIP Code 83201
County/Parish BANNOCK

Health System

Health System Ardent Health Services
Health System Website Domain ardenthealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 1335
Health System Hospital Locations Idaho, Oklahoma and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Ardent Health Services
Emergency Services Yes

Nate Carter

Chief Executive Officer

Appointed CEO in November 2024 after serving as interim CEO since August 2024. [3, 8] Previously served as Chief Operating Officer (COO) starting in April 2019. [3, 7] Held senior leadership roles at McKenzie-Willamette Medical Center and Easton Hospital. [3] Holds a Master's in healthcare administration from the University of Minnesota and is a Fellow of the American College of Healthcare Executives. [3, 14] He is also an adjunct professor at Idaho State University and president of the Idaho chapter of ACHE. [3] Appointed to the Idaho Time Sensitive Emergency System Council. [3]

John Abreu

Chief Financial Officer

Served as CFO since November 2009. [13] Recognized by Ardent Health Services as CFO of the Year in March 2023. [13] His focus includes patient, physician, and employee satisfaction initiatives, managing service line growth, and meeting community needs. [13]

Dan Snell, MD

Chief Medical Officer

Mentioned as Chief Medical Officer in February 2022. [7] As of 2018, he was a member of the hospital's board of trustees and previously served as chief of the medical staff, providing care at Portneuf for over a decade. [12]

Greg Trosper, RN

Chief Nursing Officer

Mentioned as Chief Nursing Officer in February 2022. [7]

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 187

Staffing & Personnel

FTE Employees on Payroll 1003.97
FTE Interns & Residents 19.43

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 9559
Inpatient Days (Title XIX) 8369
Total Inpatient Days 35968
Bed Count 142
Available Bed Days 51830
Discharges (Title V) NA
Discharges (Title XVIII) 2054
Discharges (Title XIX) 1696
Total Discharges 7721

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 8092
Inpatient Days (Title XIX; Adults & Peds) 4584
Total Inpatient Days (Adults & Peds) 26380
Bed Count (Adults & Peds) 106
Available Bed Days (Adults & Peds) 38690
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2054
Discharges (Title XIX; Adults & Peds) 1696
Total Discharges (Adults & Peds) 7721

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 62%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 198

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 5.9
Readmission Score Hospital Return Days for Heart Failure Patients -21.7
Readmission Score Hospital Return Days for Pneumonia Patients -10.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.6
Readmission Score Rate of Readmission for CABG 11.3
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.7
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.099
CAUTI SIR (Standardized Infection Ratio) 0.779
SSI SIR (Standardized Infection Ratio) 0.368
CDI SIR (Standardized Infection Ratio) 0.424
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,117
Bad Debt Expense $16,683
Uncompensated Care Cost $5,138
Total Uncompensated Care $5,138

Operating Expenses ($ thousands)

Total Salaries $103,098
Overhead Expenses (Non-Salary) $235,036
Depreciation Expense $14,590
Total Operating Costs $273,768

Charges ($ thousands)

Inpatient Charges $670,992
Outpatient Charges $878,080
Total Patient Charges $1,549,072

Wage-Related Details ($ thousands)

Core Wage Costs $14,783
Wage Costs (RHC/FQHC)
Adjusted Salaries $103,098
Contract Labor (Patient Care) $20,540
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-2,876
Short-Term Investments
Notes Receivable
Accounts Receivable $106,510
Allowance for Doubtful Accounts $-49,568
Inventory $9,255
Prepaid Expenses $1,904
Other Current Assets $461
Total Current Assets $54,626

Balance Sheet – Fixed Assets ($ thousands)

Land Value $8,200
Land Improvements Value $8,480
Building Value $133,341
Leasehold Improvements $-30,597
Fixed Equipment Value $5,792
Major Movable Equipment $60,382
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $96,754

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $-273,724
Total Other Assets $-272,890
Total Assets $-121,510

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $17,420
Salaries & Wages Payable $6,824
Payroll Taxes Payable $1,494
Short-Term Debt
Deferred Revenue
Other Current Liabilities $5,530
Total Current Liabilities $31,267

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $-936,070
Total Long-Term Liabilities $-936,070
Total Liabilities $-904,803

Balance Sheet – Equity ($ thousands)

General Fund Balance $783,293
Total Fund Balances $783,293
Total Liabilities & Equity $-121,510

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $17,205
DRG (Post-Oct 1) $6,348
Outlier Payments
DSH Adjustment $1,047
Eligible DSH % $0
Simulated MC Payments $15,112
Total IME Payments $1,576

Revenue & Income Statement ($ thousands)

Inpatient Revenue $671,192
Outpatient Revenue $958,466
Total Patient Revenue $1,629,658
Contractual Allowances & Discounts $1,239,339
Net Patient Revenue $390,319
Total Operating Expenses $338,134
Net Service Income $52,185
Other Income $2,740
Total Income $54,925
Other Expenses
Net Income $54,925

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $54,224
Medicaid Charges $312,523
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No