Houlton Regional Hospital

Houlton Regional Hospital, located at 20 Hartford Street in Houlton, Maine, is a 25-bed acute care facility dedicated to serving the healthcare needs of Southern Aroostook County and the surrounding areas. As a nonprofit organization and part of the Northern Light Health system, we offer a wide range of services, including emergency care, surgical services, rehabilitation, and maternity care, all within a welcoming and supportive environment. Our commitment to quality, patient safety, and patient satisfaction is reflected in our modern amenities, serene atmosphere, and dedicated staff utilizing state-of-the-art technology. We are deeply rooted in the community, providing compassionate and cost-effective care to enhance the health of those we serve through education, treatment, and rehabilitation.

Identifiers

Hospital Name Houlton Regional Hospital
Facility ID 201308

Location

Address 20 HARTFORD STREET
City/Town Houlton
State ME
ZIP Code 4730
County/Parish AROOSTOOK

Health System

Health System Northern Light Health
Health System Website Domain northernlighthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 11
Health System Total Beds 1067
Health System Hospital Locations Maine

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Northern Light Health
Emergency Services Yes

Gina Brown, RN

Chief Operating Officer

Brian Griffin, MD

Chief Medical Officer

Traci Peabody, RN

Chief Nursing Officer

Adele King

Chief Financial Officer

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 275.54
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1994
Inpatient Days (Title XIX) 1007
Total Inpatient Days 5272
Bed Count 25
Available Bed Days 9125
Discharges (Title V) NA
Discharges (Title XVIII) 300
Discharges (Title XIX) 171
Total Discharges 927

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1239
Inpatient Days (Title XIX; Adults & Peds) 598
Total Inpatient Days (Adults & Peds) 3155
Bed Count (Adults & Peds) 25
Available Bed Days (Adults & Peds) 9125
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 300
Discharges (Title XIX; Adults & Peds) 171
Total Discharges (Adults & Peds) 927

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 68%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 179

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -2.5
Readmission Score Hospital Return Days for Pneumonia Patients -26.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.1
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $47
Bad Debt Expense $2,600
Uncompensated Care Cost $1,393
Total Uncompensated Care $3,511

Operating Expenses ($ thousands)

Total Salaries $22,020
Overhead Expenses (Non-Salary) $30,276
Depreciation Expense $1,213
Total Operating Costs $45,420

Charges ($ thousands)

Inpatient Charges $18,584
Outpatient Charges $65,513
Total Patient Charges $84,097

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $4,888
Short-Term Investments
Notes Receivable
Accounts Receivable $18,251
Allowance for Doubtful Accounts $-11,624
Inventory $1,101
Prepaid Expenses $412
Other Current Assets $1,737
Total Current Assets $14,764

Balance Sheet – Fixed Assets ($ thousands)

Land Value $193
Land Improvements Value $1,269
Building Value $24,616
Leasehold Improvements
Fixed Equipment Value $7,241
Major Movable Equipment $13,453
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $11,419

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $5,081
Other Assets $780
Total Other Assets $5,861
Total Assets $32,045

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,972
Salaries & Wages Payable $1,993
Payroll Taxes Payable
Short-Term Debt $669
Deferred Revenue
Other Current Liabilities $1,902
Total Current Liabilities $10,536

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $2,664
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $4,234
Total Long-Term Liabilities $6,898
Total Liabilities $17,434

Balance Sheet – Equity ($ thousands)

General Fund Balance $14,515
Total Fund Balances $14,610
Total Liabilities & Equity $32,045

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $20,926
Outpatient Revenue $77,047
Total Patient Revenue $97,973
Contractual Allowances & Discounts $46,808
Net Patient Revenue $51,165
Total Operating Expenses $52,295
Net Service Income $-1,130
Other Income $4,401
Total Income $3,271
Other Expenses $859
Net Income $2,412

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $8,383
Medicaid Charges $19,443
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP Infor
ERP Version Unknown
EHR is Changing No