UCSF Health Saint Francis Hospital

UCSF Health Saint Francis Hospital, located in the heart of San Francisco at 900 Hyde Street, is an accredited, not-for-profit community hospital dedicated to providing exceptional care to a diverse population. As the city's only downtown hospital, we offer a wide range of specialized services, including the renowned Bothin Burn Center and the Saint Francis Orthopedic and Sports Medicine Institute. Our 24/7 Emergency Department is supported by expertise in cardiology, neurology, orthopedics, and surgery. Operating since the early twentieth century, UCSF Health Saint Francis Hospital is committed to building a healthy community.

Identifiers

Hospital Name UCSF Health Saint Francis Hospital
Facility ID 050152

Location

Address 900 HYDE ST
City/Town San Francisco
State CA
ZIP Code 94109
County/Parish SAN FRANCISCO

Health System

Health System UCSF Health
Health System Website Domain ucsfhealth.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 5
Health System Total Beds 1795
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details UCSF Health
Emergency Services Yes

No leaders were identified on UCSF Health Saint Francis Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 288

Staffing & Personnel

FTE Employees on Payroll 614.2
FTE Interns & Residents 0.25

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 5325
Inpatient Days (Title XIX) 1777
Total Inpatient Days 18091
Bed Count 233
Available Bed Days 85045
Discharges (Title V) NA
Discharges (Title XVIII) 764
Discharges (Title XIX) 161
Total Discharges 2870

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4053
Inpatient Days (Title XIX; Adults & Peds) 1136
Total Inpatient Days (Adults & Peds) 13025
Bed Count (Adults & Peds) 205
Available Bed Days (Adults & Peds) 74825
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 764
Discharges (Title XIX; Adults & Peds) 161
Total Discharges (Adults & Peds) 2870

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 65%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 139

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 49.9
Readmission Score Hospital Return Days for Pneumonia Patients 6.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 20.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.1
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $8,091
Bad Debt Expense $7,379
Uncompensated Care Cost $9,912
Total Uncompensated Care $43,387

Operating Expenses ($ thousands)

Total Salaries $99,832
Overhead Expenses (Non-Salary) $148,549
Depreciation Expense $14,342
Total Operating Costs $210,236

Charges ($ thousands)

Inpatient Charges $612,555
Outpatient Charges $290,918
Total Patient Charges $903,473

Wage-Related Details ($ thousands)

Core Wage Costs $27,810
Wage Costs (RHC/FQHC)
Adjusted Salaries $99,832
Contract Labor (Patient Care) $2,660
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-76,501
Short-Term Investments $878
Notes Receivable
Accounts Receivable $214,852
Allowance for Doubtful Accounts $-179,783
Inventory $6,360
Prepaid Expenses $687
Other Current Assets
Total Current Assets $-8,477

Balance Sheet – Fixed Assets ($ thousands)

Land Value $45,553
Land Improvements Value
Building Value $102,332
Leasehold Improvements $27
Fixed Equipment Value
Major Movable Equipment $24,002
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $121,698

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $108,437
Other Assets $27,935
Total Other Assets $136,372
Total Assets $249,593

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $8,882
Salaries & Wages Payable $13,949
Payroll Taxes Payable $83
Short-Term Debt
Deferred Revenue
Other Current Liabilities $20,040
Total Current Liabilities $43,686

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $42,177
Total Long-Term Liabilities $42,177
Total Liabilities $85,863

Balance Sheet – Equity ($ thousands)

General Fund Balance $163,730
Total Fund Balances $163,730
Total Liabilities & Equity $249,593

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,369
DRG (Post-Oct 1) $4,001
Outlier Payments
DSH Adjustment $1,593
Eligible DSH % $0
Simulated MC Payments $5,728
Total IME Payments $8

Revenue & Income Statement ($ thousands)

Inpatient Revenue $618,852
Outpatient Revenue $277,923
Total Patient Revenue $896,775
Contractual Allowances & Discounts $710,126
Net Patient Revenue $186,649
Total Operating Expenses $248,381
Net Service Income $-61,732
Other Income $16,124
Total Income $-45,608
Other Expenses
Net Income $-45,608

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $29,223
Medicaid Charges $297,308
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No