Valley Regional Hospital

Valley Regional Hospital, located at 243 Elm Street in Claremont, NH, has been serving the community since 1893 and has evolved into a modern healthcare center. As a 25-bed facility with a 24/7 emergency department, we provide comprehensive services, including emergency care, specialized medical units, and rehabilitation. Our partnership with Dartmouth Health ensures access to leading medical experts, delivering high-quality care close to home. We are committed to improving community health, enhancing patient experience, and providing value through advanced technology and a supportive environment. Choose Valley Regional Hospital for compassionate, patient-centered treatment on your healthcare journey.

Identifiers

Hospital Name Valley Regional Hospital
Facility ID 301308

Location

Address 243 ELM STREET
City/Town Claremont
State NH
ZIP Code 3743
County/Parish SULLIVAN

Health System

Health System Dartmouth Health
Health System Website Domain dartmouth-health.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 8
Health System Total Beds 966
Health System Hospital Locations New Hampshire and Vermont

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Dartmouth Health
Emergency Services Yes

No leaders were identified on Valley Regional Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 25

Staffing & Personnel

FTE Employees on Payroll 257.9
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) 21
Inpatient Days (Title XVIII) 2231
Inpatient Days (Title XIX) 5
Total Inpatient Days 4178
Bed Count 25
Available Bed Days 9125
Discharges (Title V) 6
Discharges (Title XVIII) 297
Discharges (Title XIX) 1
Total Discharges 648

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) 21
Inpatient Days (Title XVIII; Adults & Peds) 1149
Inpatient Days (Title XIX; Adults & Peds) 5
Total Inpatient Days (Adults & Peds) 2527
Bed Count (Adults & Peds) 25
Available Bed Days (Adults & Peds) 9125
Discharges (Title V; Adults & Peds) 6
Discharges (Title XVIII; Adults & Peds) 297
Discharges (Title XIX; Adults & Peds) 1
Total Discharges (Adults & Peds) 648

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 75%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 157

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 2.5
Readmission Score Hospital Return Days for Pneumonia Patients -27
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.1
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,386
Bad Debt Expense $2,569
Uncompensated Care Cost $2,809
Total Uncompensated Care $4,101

Operating Expenses ($ thousands)

Total Salaries $21,106
Overhead Expenses (Non-Salary) $33,059
Depreciation Expense $2,277
Total Operating Costs $44,845

Charges ($ thousands)

Inpatient Charges $14,014
Outpatient Charges $61,805
Total Patient Charges $75,819

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $19,805
Short-Term Investments $318
Notes Receivable
Accounts Receivable $6,971
Allowance for Doubtful Accounts
Inventory $1,014
Prepaid Expenses $388
Other Current Assets
Total Current Assets $28,496

Balance Sheet – Fixed Assets ($ thousands)

Land Value $251
Land Improvements Value $13
Building Value $1,118
Leasehold Improvements $2,238
Fixed Equipment Value $96
Major Movable Equipment $3,391
Minor Depreciable Equipment $76
Health IT Assets
Total Fixed Assets $4,573

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $32,947
Other Assets
Total Other Assets $32,947
Total Assets $66,017

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,052
Salaries & Wages Payable $1,742
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $124
Other Current Liabilities $3,806
Total Current Liabilities $10,723

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $12,965
Total Long-Term Liabilities $12,965
Total Liabilities $23,688

Balance Sheet – Equity ($ thousands)

General Fund Balance $35,836
Total Fund Balances $42,329
Total Liabilities & Equity $66,017

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $14,624
Outpatient Revenue $70,627
Total Patient Revenue $85,250
Contractual Allowances & Discounts $30,948
Net Patient Revenue $54,302
Total Operating Expenses $54,166
Net Service Income $137
Other Income $7,497
Total Income $7,634
Other Expenses $4,967
Net Income $2,667

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,228
Medicaid Charges $13,565
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Harris MEDHOST Enterprise Clinicals
EHR Version Harris MEDHOST Enterprise Clinicals
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No